MS Collection Arouca - Mosteiro de Arouca

Hotels
Largo Santa Mafalda , Arouca , pt

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Very friendly and attentive staff
Excellent breakfast and restaurant
Clean, well-restored hotel with attractive decoration
Beautiful gardens and relaxing atmosphere
Spa described as clean and staff attentive
Cons:
Indoor pool/spa temperature too cold
Slippery flooring in spa area and small interior pool
Inconsistent room sizes; some rooms small and mattress too soft
Difficult pedestrian access (muddy approach) in places

Categories

Cleanliness
1
Repeated positive mentions: 'limpo', 'propreté', 'hotel sempre aromático', spa and public areas described as clean and well maintained.
Service
1
Very strong positive sentiment for staff throughout reviews: 'simpatia', 'atendimento espetacular', 'personnel aux petits soins' — attentive and professional service reported consistently.
Location
1
Mixed sentiment: praised for central / historic location, but several comments note difficult pedestrian access (muddy approach, recommendation for a walkway) which lowers the score slightly.
Room Quality
1
Mixed to negative: while some guests called rooms 'incrível' or 'enorme', there are specific complaints about small rooms, a too-soft mattress and at least one mention of a cramped room — overall inconsistent room quality leads to a significant negative adjustment.
Amenities
1
Mixed: gardens and SPA cleanliness are praised, but multiple guests report issues with spa/pool (cold water, low interior pool temperature, small indoor pool, slippery flooring) that materially detract from amenities.
Value for Money
1
Generally positive: guests mention reasonable restaurant prices and express intent to return, indicating perceived good value.
Food and Beverage
1
Strongly positive: repeated praise for breakfast variety and quality, restaurant meals and wine list ('pequeno almoço maravilhoso', 'restaurante magnífico').
Overall Experience
1
Overall mixed: many 5-star impressions due to service, cleanliness and food, but recurring practical issues (room sizing/mattress, spa/pool problems, access) reduce the net overall satisfaction slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 22:10

Property Description

Discover the enchanting MS Collection Arouca - Mosteiro de Arouca, your ultimate retreat nestled in the heart of Arouca.

Luxurious Accommodations: Experience exquisite comfort in our air-conditioned rooms, thoughtfully designed with modern amenities, including a flat-screen TV, an electric kettle, and stunning mountain views.

Rejuvenating Facilities: Dive into relaxation with our seasonal outdoor swimming pool, indoor sauna, and invigorating hammam, or keep active in our state-of-the-art fitness center. Your wellness journey awaits!

Family-Friendly Fun: Enjoy delightful evenings with our evening entertainment and let the kids explore in our dedicated kids' club, ensuring memorable moments for guests of all ages.

Luxuriate in our first-class offerings and create unforgettable experiences. Book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Wed, Sep 30, 2026 until Thu, Apr 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
João • solo_traveller • pt
10
2026-07-25 • via Nuitee
G
Gilles • solo_traveller • ch
10
Un pont très, très haut...
Pros:

Le cadre est magnifique, le personnel au petit soin.
La chambre est grande et bien insonorisée.
Le restaurant est impeccable, très bon rapport qualité prix.

Cons:

De partir...😉

2026-07-25 • via Nuitee
A
Annik • couple • be
9
2026-07-23 • via Nuitee
J
Jan • couple • nl
9
heel erg genoten; alles splinternieuw, fraai design in oud volledig opgenapt pand; zwembad super.
Pros:

heerlijk ontbijt, goede bediening

Cons:

niets

2026-07-23 • via Nuitee
J
José • couple • pt
10
2026-07-22 • via Nuitee
J
Jorge • family_with_children • es
10
Excelente
Pros:

El desayuno,spa y otros

Cons:

Nada

2026-07-20 • via Nuitee
J
Joaquim • couple • pt
10
Tranquilidade e conforto
Pros:

Uma recuperação do mosteiro muito agradável. Zona exterior aprazível. SPA tranquilo no momento da visita. Piscina exterior agradável. Colaboradores e funcionário muito simpáticos e disponíveis. Um acolhimento tranquilo e agradável. Atenderam gentilmente aos pedidos feitos no momento da reserva. Quarto confortável. Pequeno almoço diversificado e agradável com o mimo dos doces conventuais.

Cons:

Nada a assinalar.

2026-07-20 • via Nuitee
I
Isabel • couple • pt
9
Muito agradável
2026-07-19 • via Nuitee
F
Fernando • couple • pt
10
Bom e bonito
Pros:

Hotel requintado, bonito e bastante grande para dar umas caminhadas dentro do próprio hotel.

Cons:

Nada a apontar.

2026-07-18 • via Nuitee
S
Sara • solo_traveller • pt
9
2026-07-18 • via Nuitee
J
Joana • extended_group • pt
10
Estadia maravilhosa
Pros:

Área exterior incrível, zona da piscina super calma. Quarto maravilhoso

2026-07-18 • via Nuitee
M
Maria Helena • couple • pt
9
Um hotel maravilhoso para uma escapada romântica
Pros:

Da arquitetura e decoração, da piscina exterior, dos jardins, do quarto. O hotel é magnífico!

Cons:

Gostei de tudo. Apenas 2 notas: para o restaurante, que é bom, mas não é incrível; e o ginásio que poderia estar melhor equipado.

2026-07-17 • via Nuitee
J
José • family_with_children • pt
10
O profissionalismo e a simpatia dos funcionários excederam as nossas expectativas.
Pros:

Excelente pequeno almoço. Piscina exterior muito boa. Spa muito agradavel. Gratuitidade do carregamento eléctrico da viatura.

2026-07-16 • via Nuitee
S
silva • solo_traveller • pt
10
2026-07-16 • via Nuitee
A
Andrade • couple • pt
10
Relax completo em Arouca
Pros:

O pequeno almoço é excepcional. Muita fruta e variada, doces conventuais, opções saudáveis. O tamanho do quarto é muito bom, a cama confortável e o staff sempre pronto a ajudar e a mimar os hóspedes. O bar da piscina tem aspersores na esplanada para combater o calor e o descanso na piscina é excepcional, usufruindo da envolvência do espectacular jardim, sem falar do SPA ou do Club. Um hotel com estas características nem apetece sair.

Cons:

Nada.

2026-07-16 • via Nuitee
V
vitor • couple • pt
10
Excelente hotel para descansar durante uns dias...ou semanas
Pros:

Excelente pequeno-almoço
Arquitectura e conforto excepcionais

Excelente serviço (e simpatia) por parte dos seguintes funcionários:
António (sala de pequeno-almoço)
Maria (recepção)
Rodrigo (bell boy)

Cons:

A carta do bar / piscina pode ser um pouco melhorada

2026-07-15 • via Nuitee
M
Marketa • couple • cz
10
Pros:

Nádherné ubytování ve velice klidném a tichém prostředí se skvělými službami a příjemným personálem. Vynikající snídaně.

2026-07-14 • via Nuitee
S
Susana • solo_traveller • pt
9
Relaxante e a repetir
Pros:

A localização e perfeita, o pequeno almoço de elevada qualidade.
Os funcionários são simpáticos e competentes.
A piscina e excelente!

Cons:

do ruido do ar condicionado no quarto

2026-07-14 • via Nuitee
P
Pinkluna • extended_group • pt
10
2026-07-14 • via Nuitee
C
Carina Domingues • solo_traveller • pt
10
2026-07-13 • via Nuitee