Muthu Glasgow River Hotel

Cold shower

Rust on the shower rail and on the gym machines, staff were not very helpful.
Most concerning was that after I checked in they checked another guest in and gave them a key to my room and they walked in as I stepped out of the shower. Although it was a nasty surprise for both of us this is completely unacceptable especially had the man walked in on a woman or I had been out of my room with valuables I. There.

Nothing comes to mind

Room was very dusty upon arrival and the property was pretty run down overall. Marble floors made the hallways very loud.

Heure des repas il fallait attendre 20h pour avoir un buffet.
Pas de lumière au chevet des lits

N/A

No food or drink available until the evenings.

Location

Under repair
Broken window meant all outside noises came in
Told restaurant opened at 3-went down to eat and was told it opened at 7 and only had a buffet

Hotel is in the process of being renovated but this wasn't clear in the site. Pool etc out of use

Check out process was poor. Gentlemen who checked our two rooms out wasn't interested interested in taking our key cards. Barely said two words to us. Bathroom needs overhauled. I stayed two separate occasions within a week and in two different rooms. Rug in one of the rooms had several questionable brown stains on it. Bath tub was stained too. Bedding was clean and room clearly been recently refurbished other than the bathrooms or windows.

It’s a run down poor hotel that lacks hygiene and safety !
Bedrooms stunk of cannabis , kettle had black gu on the bottom , bath was filthy , floors disgusting; windows would not close ; the list goes on - it should be closed down !!!
Staff don’t care and look like they just got out of bed !

Room needed a good clean wi dow and walls dirty and all marked never seen any staff no room service even to top up tea or coffee lots of immigrants staying there onky wishing had stayed elsewhere

Room stunk of weed
Floor was disgusting - shoes stuck to it - no way could you take shoes off
Window didn’t close properly so wind noise all night - ended up opening it - at least helped with the foul smell
Door had obviously been broken and unable to dead lock door !
Bath filthy
Kettle had a dark sticky surface on the bottom !
Place is a health trap and definitely not worth 98£

The room was very much 'tired'. The windows are aluminium framed and single glazed, allowing a draught and noise to permeate. The bath is an original, as old as the building. It contains a shower with old controls with a flimsy shower curtain that's difficult to contain the water within when showering. The dining room has a problem with flies that could be easily cured with fly spray. The breakfast was reasonable but cofffee and tea is self served from an urn, so no choice of cappuccino, latte etc as in most establishments of this standing. The domestic staff aren't on the ball enough to clear away bottles and glasses that guests have left in the corridor (by the lifts) and they sat for two days of my stay, along with a piece of broken glass that was only dealt with on my request. The bar closes sharp at 2300 . I make these points as pointers for improvement and information for anyone potentially booking to be aware of.

Nothing