smartments Frankfurt Airport

Hotels
12 Bessie-Coleman-Straße , Frankfurt , de

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Facilities

Electric bicycle charging station
Non-smoking rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Very close to the airport / walking distance
Rooms described as spacious, modern and quiet
Kitchenette in many rooms for self-catering
Several guests praised cleanliness and brand-new premises
Good shower and modern amenities in many rooms
Friendly and helpful phone support in some cases
Convenient for short overnight stays and next-day flights
Nearby shops and eateries
Cons:
Automated check-in / no reception caused access and communication problems for some guests
Multiple reports of broken drink/vending machines
No breakfast option available onsite
Parking difficult to find
Missing oven in some apartments
At least one report of room not cleaned / bed linen not changed
Some rooms described as spartan or with poor bed placement
Bedsheets made of polyester causing discomfort for one guest

Categories

Cleanliness
1
Many guests report rooms and premises as clean and even brand new, but at least one guest reported an uncleaned room and unchanged bed linen — overall slightly positive but mixed.
Service
1
Mixed service reports: friendly and helpful phone support and some smooth check-ins, contrasted with problematic automated check-in/no on‑site reception and delayed help — mild positive weighting reflecting both.
Location
1
Consistently praised for proximity to the airport and nearby transport/shops; multiple guests mention easy walking access and convenience for short stays.
Room Quality
1
Rooms described as spacious, modern and with kitchenettes, but also criticised as spartan in places, with bed placement issues and uncomfortable (polyester) sheets leading to poor sleep for some.
Amenities
1
Several concrete amenity problems: broken drink machines (multiple reports), missing oven, poor parking signage/location, no staffed reception — notable negatives to amenities.
Value for Money
1
One explicit complaint about price and others implying limited offering (no breakfast) reduces perceived value slightly despite convenient location.
Food and Beverage
1
No onsite breakfast option reported and vending machines often broken; however there are nearby eateries — overall a slight negative for F&B availability.
Overall Experience
1
Overall mixed: many praise convenience, cleanliness and modern rooms for a short airport stay, but some report serious check-in and cleanliness failures making the experience uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-28 21:15

Property Description

Discover the perfect blend of comfort and convenience at Smartments Frankfurt Airport, the ideal retreat just moments away from the bustling city center.

Stylish Accommodations: Each unit boasts modern parquet flooring and is equipped with a fully functional kitchenette, ensuring you feel at home during your stay. Enjoy the convenience of a private bathroom with luxurious amenities and cozy living spaces designed for relaxation.

Prime Location: Nestled just 0.6 miles from Frankfurt Airport, our hotel makes it easy for travelers to access nearby attractions like Städel Museum and Goethe House, all within a short drive. Enjoy the best of both worlds: tranquility and proximity to cultural hotspots.

Exceptional Amenities: Stay connected with complimentary Wi-Fi throughout the property, unwind in our cozy shared lounge, and enjoy the convenience of on-site private parking. Every detail is crafted for your ultimate comfort.

Book your stay with us now and experience Frankfurt like never before!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Helena • family_with_children • cz
7
2026-05-09 • via Nuitee
K
Kevin • extended_group • de
9
2026-05-09 • via Nuitee
K
Kaan • solo_traveller • de
9
2026-05-09 • via Nuitee
F
Fei • solo_traveller • de
10
2026-05-08 • via Nuitee
C
Carolin • couple • de
9
2026-05-08 • via Nuitee
U
Ulrike • couple • de
8
Pros:

Superpreis für eine Nacht vor dem Flug.

Cons:

Das Einchecken am Terminal ohne Personal war etwas schwierig…

2026-05-08 • via Nuitee
M
M • solo_traveller • gb
7
Strong smell of cigarettes, but very convinent location for the airport
Pros:

The flat had everything it needed. The kitchen is quite complete. Location is very practical, is a short metro ride from the airport. The metro runs until late and quite early in the morning, which as perfect as we arrived in a late flight and left very early in the morning.

Cons:

The flat had a very strong smell of cigarettes/cigars, even though it’s not allowed to smoke in the building. We wondered if it came through the ventilation system or the bathroom. It was quite strong and we couldn’t leave the door open as there was noise from the motorway behind the building. There was not much around the building, just other hotels and forest, but no shops.

2026-05-08 • via Nuitee
C
CORTESE • couple • fr
8
2026-05-08 • via Nuitee
C
Christopher • solo_traveller • fr
10
Pros:

Rapport qualité prix.
La literie,
La kitchenette

Cons:

Rien

2026-05-08 • via Nuitee
D
Dilafruz • solo_traveller • de
10
2026-05-07 • via Nuitee
L
Lule • family_with_children • us
9
2026-05-07 • via Nuitee
P
PHILIPPE • extended_group • fr
10
Top on y retournera
Pros:

La simplicité de séjour et très calme même à proximité de l’aéroport

Cons:

Le tout connecté

2026-05-07 • via Nuitee
J
Jürgen • family_with_children • de
10
Pros:

Die Lage war gut, nur 5 Min. Fußweg zur S-Bahn Station und dann 3 Min. mit der S-Bahn zum Flughafen.

Cons:

Nichts

2026-05-07 • via Nuitee
E
Esther • solo_traveller • de
8
2026-05-06 • via Nuitee
D
Dorothea • solo_traveller • it
8
Pros:

Sehr gute Lage, Flughafen ist nur eine S- Bahnstation entfernt und trotzdem ist es ruhig. Wir empfehlen das Hotel gerne weiter.

2026-05-06 • via Nuitee
D
Doris • solo_traveller • de
9
2026-05-06 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-05-05 • via Nuitee
T
Temtris • solo_traveller • au
8
Pros:

Good rooms , good facilities, nice and clean

Cons:

Check in was a little confusing. Needs parking.

2026-05-05 • via Nuitee
Z
Zeljana • solo_traveller • hr
9
Jako dobra pozicija i smještaj za uloženo
Pros:

Jako čisto i uredno . Lokacija je odlična , blizu aerodroma tako da nam za rano jutarnji let nije trebalo kreniti puno ranije obzirom da je taksijem cca 5 min do aerodroma

Cons:

Komunikacija sa objektom bi mogla biti bolja i jasnija i u danima koji prethode dolasku

2026-05-04 • via Nuitee
A
Angela • extended_group • de
10
Wir erreichten über Stunden keine telefonische Hilfe
Cons:

Dass wir für die Garage keinen Hinweis für die Einfahrt und die Baustelle erhielten,war sehr schlecht.

2026-05-04 • via Nuitee