Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly, helpful staff
Excellent location (village, castle, beach)
Comfortable rooms (many mentions)
Good breakfast and food
Good value / bargain
Cons:
Dated decor in places
Small or uncomfortable beds in some rooms
Noisy floors / disturbances
Breakfast buffet options limited for some guests
Occasional meal disorganisation
Some rooms feel in need of renovation

Categories

Cleanliness
1
Repeatedly described as clean and very clean in multiple reviews; rooms and hotel generally well maintained.
Service
1
Staff repeatedly called friendly, helpful and attentive (assistance with luggage, helpful brasserie staff), so service is a clear strength.
Location
1
Consistently praised: pretty village, opposite the castle, near a fabulous beach and good walks — location is a strong positive.
Room Quality
1
Mixed to negative comments: some rooms comfortable and with good views, but several mentions of dated decor, small rooms, beds needing renovation or being too small for larger guests, and noisy floors.
Amenities
1
Amenities seen positively: on‑site brasserie, lounge with open fire, playground nearby, reliable hot water; breakfast generally available though a few noted reduced continental options.
Value for Money
1
Multiple comments calling the stay good value or a bargain for the price paid; overall good value for money.
Food and Beverage
1
Food and breakfast frequently praised (excellent breakfast, Sunday roast, sticky toffee pudding); occasional notes about limited continental options or slightly expensive dinner items.
Overall Experience
1
Generally pleasant and comfortable stays with excellent staff and location, but overall enjoyment is tempered by room/bed issues, some noise and occasional meal disorganisation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 03:25

Property Description

Welcome to The Open Arms Hotel, your perfect retreat in the picturesque village of Dirleton, just a stone's throw from beautiful Broad Sands Beach.

Charming Accommodations
Relax in elegantly designed rooms featuring modern amenities, including free WiFi, flat-screen TVs, and en-suite bathrooms. Some rooms boast stunning garden views to enhance your stay.

Delightful Dining
Savor delicious meals at our on-site restaurant, offering an enticing à la carte menu or indulge in a hearty Full English/Irish breakfast to kickstart your day.

Tranquil Outdoor Spaces
Unwind in our serene garden or soak up the sun on the terrace, providing a tranquil setting to enjoy your surroundings.

Escape to The Open Arms Hotel and experience the perfect blend of comfort and hospitality. Book your stay today!

Important information:

Please note that pets are allowed in all rooms except "Deluxe Double Room with Shower"This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jim • couple • gb
9
Comfortable, clean and good value hotel
Pros:

Clean and comfortable Hotel in lovely Village

Cons:

nothing

2026-04-03 • via Nuitee
D
Donald • couple • gb
9
2026-04-03 • via Nuitee
K
Kelly • solo_traveller • gb
9
Fantastic stay, excellent staff and service, absolute bargain £ in January for one night
Pros:

Comfy, clean

Cons:

A little dated in parts, they had clearly tried to slim down the breakfast menu - continental buffet options were a bit disappointing generally but go the price I paid for the night & breakfast included I couldn’t complain. All very edible, just not a huge choice

2026-04-03 • via Nuitee
H
Hilary • solo_traveller • gb
8
Lovely little hotel
Pros:

A lovely hotel in a pretty little village close to North Berwick. The staff were friendly and helpful, and the room was comfortable and had everything I needed. I only had dinner there on one night, but the food was excellent.

Cons:

Nothing.

2026-04-03 • via Nuitee
D
Danielsa6 • extended_group • cz
9
Moc příjemné ubytování, vřele doporučuji 🙂
Pros:

Krásný pokoj, čistý, s krásným výhledem na hrad. Kousek je dětské hřiště i autobusová zastávka. Snídaně byly super. Sunday roast bylo výborné stejně jako sticky toffee puding. Dirleton nás obecně velice mile překvapil.

Cons:

Večeře byly trošku dražší. První večer jsme byli opravdu hladoví s mladík pouze doléval vodu a trvalo, než jsme si objednali.

2026-04-03 • via Nuitee
H
Helen • couple • gb
6
It was ok for the money
Pros:

Very clean and great location

Cons:

Decor very dated and mismatched.Too much tat lying around.

2026-04-03 • via Nuitee
J
James • couple • gb
9
enjoyed stay
Pros:

comfort food location

Cons:

very noisy floors

2026-04-02 • via Nuitee
W
William • couple • gb
9
Pros:

Relaxing and comfortable , lovely location

2026-04-02 • via Nuitee
M
mark • extended_group • gb
9
Staff very helpful
Pros:

Breakfast good attentive staff
Bed comfortable

2026-04-01 • via Nuitee
J
Joseph-David • couple • de
9
Pros:

Der Ausblick auf das Schloss war wunderschön die Möbel und die ganze Ausstattung klasse

Cons:

Das Bett war sehr Renovierungsbedürftig

2026-04-01 • via Nuitee
R
Roland • couple • de
10
Pros:

Sehr nette Gastgeber! Das Bett war sehr komfortabel und es war warm im Zimmer.
Sehr sauber alles!

2026-03-31 • via Nuitee
M
Mark • family_with_children • ie
8
2026-03-30 • via Nuitee
F
Fiona • couple • gb
10
2026-03-29 • via Nuitee
J
Jennifer • couple • gb
9
2026-03-29 • via Nuitee
S
Stephen • couple • gb
7
A lovely hotel & (apart from the bed issue) great venue. We’re staying on our way home next Saturday and hope to enh
Pros:

A beautiful hotel. Set in a wonderful village setting with super walks (Yellowcraig Beach a protected nature & wildlife reserve)in particular.
The hotel staff were polite & most helpful. The ‘on site’ brasserie was very enjoyable & the food was great (as was breakfast).

Cons:

Our room (number 1) was small but quaint & nice done out. The main difficulty being the small double bed which for a big guy & better half led to a less than beneficial sleep.
I do wonder whether single night stayers are designated such rooms whether by booking.com or private arrangements.

2026-03-29 • via Nuitee
M
Marlyn • couple • gb
8
Very pleasant stay.
Pros:

Very comfortable clean room.

Cons:

Meals were a bit disorganised.

2026-03-29 • via Nuitee
G
Glenise • couple • gb
8
2026-03-28 • via Nuitee
S
Steven Hfield • couple • gb
10
Pros:

Super friendly staff at check in one of the few that helped with luggage over our 14 day touring holiday of Scotland evening meal excellent chef even made me a special sauce for the pasta dish

Cons:

Nothing

2026-03-28 • via Nuitee
N
Neil • solo_traveller • gb
8
I like staying here but not with the howl.
Pros:

Comfortable lounge with open fire, very pleasant for sitting. Excellent breakfast with good variety of options.

Cons:

At about 06.30 I was wakened by a howling noise not far from my room. It went on for about 15 minutes and could have been something to do with the plumbing. As I had set my alarm for 07.40 this cost me an hour's sleep.

2026-03-27 • via Nuitee
L
Lesley • couple • gb
8
Have been here many times always enjoy
Pros:

Very good

Cons:

It wasn't very warm

2026-03-27 • via Nuitee