Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Outstanding location: sea views, sunrise views, snorkeling/diving from shore
Beautiful, exclusive pool and villa setting
Strong nature appeal (wildlife on site: peacocks, marine life)
Smooth pick-up and quick room bed-change upon request (where noted)
Cons:
Serious service problems: reports of unfriendly, discriminatory and aggressive staff behavior
Poor cleanliness and maintenance (spiders, dead fly in breakfast, bathrooms needing repairs)
Food and beverage issues: poor breakfast, portion limits, and mishandled paid meals
Room issues: connecting rooms allowing cigarette smell, Wi‑Fi not working
Limited transport flexibility (dependence on speedboat schedules); some amenities unstaffed or poorly maintained

Categories

Cleanliness
1
Multiple reports of poor maintenance and hygiene: spider in the bathroom, dead fly in breakfast porridge, and comments that facilities are not well maintained or clean.
Service
1
Service is polarized but leans strongly negative overall due to reports of unfriendly, discriminatory and even aggressive staff behavior (demanding proof of payment, limiting food, yelling and turning off lights), despite one mention of good service in a different review.
Location
1
Consistently praised: excellent beachfront setting, sea views, sunrise views, great snorkeling/diving directly off the shore and an exclusive, tranquil villa feel.
Room Quality
1
Rooms need attention: bathrooms require maintenance, some rooms are connecting and allow cigarette smoke to seep in, Wi‑Fi reported not working, and missing small amenities (e.g., tea cups).
Amenities
1
Mixed: very positive notes on a beautiful, exclusive pool and pool views, but also reports of unstaffed pool bar, small/crowded swimming area and extra charges for basic items.
Value for Money
1
Perceived as poor value by several guests due to extra charges for basics, limited/poor food, maintenance issues and dependence on inflexible transport links.
Food and Beverage
1
Multiple complaints: very poor breakfast, limited portions (e.g., chicken wings limit), incidents of a dead fly in porridge, and staff handling of paid meals was problematic.
Overall Experience
1
Polarized overall: for nature- and sea-focused guests the location, scenery and pool provide an excellent experience; however, severe service, cleanliness and food issues reported by other guests can make the stay unacceptable for many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 16:50

Property Description

Experience a slice of paradise at Ban Raya Resort and Spa, where relaxation meets adventure on the stunning island of Ko Racha Yai.

Exceptional Accommodations
Enjoy thoughtfully designed rooms featuring garden views, private balconies, and essential amenities, including flat-screen TVs and air conditioning. Each room is a sanctuary, promising comfort and tranquility.

Delectable Dining Options
Savor American cuisine at our on-site restaurant or unwind at the bar, perfect for sipping cocktails after a day of sunbathing on our beautiful private beach.

Endless Activities
Dive into adventure with snorkeling and cycling opportunities, or simply relax by our outdoor swimming pool. With bike rentals available, explore the breathtaking surroundings at your own pace.

Don’t miss your chance to indulge in this tropical getaway—book your stay at Ban Raya Resort and Spa today!

Important information:

The property is only reachable via boat.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Ilia Iaroshenko • solo_traveller • ru
10
Pros:

единственный минус отсутствие холодильника

2026-08-12 • via Nuitee
Y
YUAN • couple • cn
9
Enjoy a Nature and quiet island to stay for days
Pros:

Spacious room and also very clean! Easy snorkeling and beautiful pools and swings with fantastic sea view. Rocha is definitely worthy of spending 2-3 days.

Cons:

None

2026-07-11 • via Nuitee
N
nagamanjunath • solo_traveller • in
9
Pros:

Excellent location

2026-07-03 • via Nuitee
S
Sergei • couple • ru
5
2026-05-16 • via Nuitee
M
Maria • family_with_children • sk
10
Pros:

Páčilo sa nám všetko, nádherný rezort,milý personál uzastne služby ,dobre jedlo okolie a príroda 100% ak bude možnosť určite sa vrátime …

2026-04-25 • via Nuitee
V
Vladimir • couple • ru
8
Pros:

Красивы остров, снорлинг, хороший персонал, классная организация. Трансфер!

Cons:

в душе вода слабый напор, была только горячвя.

2026-04-23 • via Nuitee
E
Erika • family_with_children • hu
4
Kiábrándító
Pros:

Tágas szoba, kellemes tanyasi hangulat az udvaron. Tiszta kültéri medence.

Cons:

Nem gyerekbarát, a portás kifejezetten bunkó volt érkezéskor. A gyermekem beteg volt, semmibe nézte, egyátalán nem akart segíteni. Azt mondta nincs orvos a szigeten, este a váltás pedig nagyon segítőkész volt, elvitt a legközelebbi orvoshoz bennünket.
Az étteremben kevés a választás az étlapon. A szobában nagyon meleg van, egy kis hűtő sincs amiben az ivóvizet tudnánk hűteni.

2026-04-21 • via Nuitee
N
Nathalie • family_with_children • fr
1
Très déçue de cet hôtel et de ses prestations. Très cher pour sa qualité !!!
Pros:

Rien

Cons:

C’est le pire hôtel que j’ai fait !! Chambre et salle de bain rudimentaires. Moisissures, dressing dans les toilettes, décoration inexistante et très bas de gamme, literie dur ( le sol aurait certainement été mieux!). Quant aux cloisons, aucune insonorisation: on entend les voisins comme s’ils étaient dans la chambre !!!! A fuire!!!. Si vous souhaitez visiter cette île, inutile de rester la nuit, une journée sera largement suffisante, vous aurez tout vu en 2 heures…. Aussi, attention l’hôtel prend en charge le transfert Phuket/Racha, mais un seul transfert par jour, si vous le rater, le transfert sera à votre charge : 5000 baths pour un bateau privé , vous n’aurez pas le choix!! Booking.com présente cet hôtel pour un 4 étoiles, c’est faux!! Il n’en mérite aucune!!

2026-04-20 • via Nuitee
A
ARNAUD • couple • fr
8
2026-04-12 • via Nuitee
M
Mike Kelso • family_with_children • th
6
2 nights stay at Racha
Pros:

The location and the infinity pool are absolutely amazing.

Cons:

The room was not very clean - we booked an extra bed, underneath this had not been cleaned in a LONG time. The duvet was stained.
Breakfast buffet has lots of food but focused on Asian cuisine. No cereal, no milk? these are cheap basics for any international resort at >$100/night
When booking, the boat transfer from Chalong is automatically included - this was not made clear up front and since we came on our own boat we did not need it. It would be a good option to book without the transfer costs included.

2026-04-10 • via Nuitee
A
Aleksei • family_with_children • th
10
2026-04-02 • via Nuitee
Y
Yan • extended_group • sa
10
2026-03-31 • via Nuitee
S
Song • extended_group • cn
9
冲着浮潜，其他都不重要~
Pros:

浮潜点绝佳，服务人员态度较好。

Cons:

酒店设施有点旧，餐厅的菜品吃了两次就腻了。

2026-03-29 • via Nuitee
S
Sorin • couple • de
10
Wunderbare Unterkunft in der Villen mit ein Gefühl der Ruhe, Gelassenheit und Exotik
Pros:

Die unglaubliche Lage und das Gefühl der Exklusivität im Vergleich zu andere Strände.

Cons:

—

2026-03-27 • via Nuitee
E
Erkul • family_with_children • de
10
Ein wunderschönes Resort für Natur- und Unterwasserliebhaber mit tollem Service und exklusivem Pool-Komfort!
Pros:

Die Anlage ist wunderschön und bietet erstklassige Möglichkeiten zum Schnorcheln und Tauchen direkt vor der Tür.

Cons:

Der einzige Nachteil ist die eingeschränkte Flexibilität bei der Abreise. Da die Insel etwa 20 km von Phuket entfernt liegt, ist man komplett auf die Speedboot-Verbindungen angewiesen. Man kann die Insel also nicht zu jeder beliebigen Zeit verlassen, was eine genaue Planung der Reisezeiten erfordert.

2026-03-22 • via Nuitee
K
Kishchenko • family_with_children • ru
10
2026-03-21 • via Nuitee
S
SHAWN • family_with_children • th
5
Used to be a great place but feels run down at the moment
Pros:

Location, sea view

Cons:

Bathrooms at the room require maintenance. There are kettle but no tea cups. Breakfast is very poor. Hotel is catered mainly for Chinese tourists.

2026-03-14 • via Nuitee
S
SHAWN • couple • th
5
2026-03-14 • via Nuitee
A
Anna • couple • kz
10
Приеду еще и буду советовать этот отель!
Pros:

Расположение отеля дает возможность в полной мере насладится восходом солнца!! Вид на море очень крутой! Пляж располагает к занятию снорклингом. Красивые рыбки и морская жизнь. По территории ходят павлины, гуляют вараны👌

2026-03-13 • via Nuitee
T
Tiborné • family_with_children • hu
6
2026-03-12 • via Nuitee