Abbey Court Hotel - Hyde Park

Hotels
174 Sussex Gardens, Hyde Park, Paddington , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location (near Paddington/Hyde Park/metro/stations)
Friendly, helpful staff
Clean and comfortable rooms
Good breakfast options
Good value / bargain for price
Cons:
Small rooms and small bathrooms
Heating not working well; rooms can be cold
Weak/slow shower and unreliable bathroom fixtures
Occasional disorganized or unfriendly staff at breakfast/check-in
Limited in-room amenities (no table, few shelves)

Categories

Cleanliness
1
Multiple reviewers explicitly mention rooms and property being very clean and well cared for (e.g., 'Tudo estava muito limpo', 'very clean and comfortable').
Service
1
Staff frequently praised as welcoming, helpful and accommodating (help with locked keys, very polite reception). A minority reported unhelpful or confused staff during breakfast check-in, but overall service sentiment is positive.
Location
1
Location repeatedly described as excellent — close to Paddington, Hyde Park, metro and stations — and highlighted as a major positive in many reviews.
Room Quality
1
Room-related complaints are common: small rooms, cold rooms/heating not working properly, small bathrooms, weak shower and slow/wimpy hot water, hairdryer and bathroom fittings unreliable. These consistent negatives pull this category down.
Amenities
1
Mixed signals: good Wi‑Fi and basic in-room facilities (TV, tea/coffee) noted, but heating controls, bathroom fixtures and some in-room conveniences (no table, limited shelving) received complaints. Breakfast service was sometimes disorganized.
Value for Money
1
Several reviewers call it a good bargain for the price (e.g., cheap nightly rate, 'custo benefício'), making value perception positive despite some room shortcomings.
Food and Beverage
1
Breakfast is often described as good and varied (sweet and savory options) and enjoyed by guests, though at least one review called the breakfast service disordered and confusing.
Overall Experience
1
Overall stays are generally positive due to location, cleanliness and helpful staff, but recurring room quality and service hiccups (breakfast confusion, small/cold rooms, bathroom issues) slightly detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:12

Property Description

Discover tranquility in the heart of London at Abbey Court Hotel - Hyde Park, where comfort meets convenience.

Modern Accommodations
Unwind in our stylishly designed rooms, each featuring a private bathroom, TV, and hairdryer, ensuring a cozy retreat after a day of exploring the city.

Prime Location
Nestled on a serene tree-lined avenue, we are just a short walk from the vibrant Marble Arch and the shopping haven of Oxford Street. Hyde Park is merely 5 minutes away, perfect for leisurely strolls or picnics.

Exceptional Services
Our dedicated 24-hour front desk is always on hand to assist you, ensuring your stay is both enjoyable and hassle-free.

Experience the perfect blend of relaxation and accessibility—book your stay at Abbey Court Hotel today!

Important information:

For bookings of 3 or more rooms, your deposit will be nonrefundable.

Please note that parking is subject to availability upon arrival and cannot be booked in advance. Vans, pickups and commercial vehicles are charged GBP 100.00 per day. Parking times are from arrival time until 13:00 the following day.

Please note that the credit card used for the reservation will be required at check-in.

Please note that the property is currently refurbishing public spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
César • couple • es
6
2026-08-29 • via Nuitee
R
Romana • solo_traveller • ae
9
2026-08-29 • via Nuitee
A
Ahmad • solo_traveller • gb
1
2026-08-29 • via Nuitee
J
jean-françois • solo_traveller • nc
8
Pros:

La situation et le calme de l'hotel

Cons:

Hotel défraîchi, vieillot. Chambre petite. Absence de climatisation.

2026-08-29 • via Nuitee
J
juan antonio • solo_traveller • es
7
Pros:

La situación

Cons:

Habitación muy pequeña, escalón alto para poder acceder al cuarto de baño, que es diminuto. El agua caliente solo sale templada y muy poca cantidad.
Calor en la habitación.

2026-08-28 • via Nuitee
H
Hend • couple • gb
8
2026-08-28 • via Nuitee
P
Patricia • solo_traveller • ie
9
Pros:

Staff were very nice. Beyond my expectations. Empathy wity my phone blocked and helped me calling my sim card provider.
Breakfast was very good. Many options.
Location, 5 min walking from train station and many buses around.

Cons:

The room for 3 waa very small. No many storage.

2026-08-28 • via Nuitee
Y
Yordan Chkarov • solo_traveller • bg
8
2026-08-28 • via Nuitee
J
JENNY • family_with_children • au
2
First time ever posting a negative review.
Pros:

Location

Cons:

We booked 2 nights in a twin room but didn't arrive until 6am on the morning of the 1st night (travelled 24 hours) so never slept in the bed. There was no assistance offered by staff to get our bags into the lobby or to our room. We were given a room at the very end of a maze corridor with 5 doors to go through that had absolutely no air. Avoid room 410. It was tiny, the shower and bathroom were not big enough to bend over in.

2026-08-28 • via Nuitee
C
Chinecherem • couple • gb
7
2026-08-28 • via Nuitee
A
Andrea • solo_traveller • gb
10
2026-08-28 • via Nuitee
C
Carina • couple • br
10
2026-08-27 • via Nuitee
D
DFRichardson • solo_traveller • gb
7
Pros:

Nice hotel in a decent area for bars and food.

Cons:

The room was a small twin without air con or a fan sadly, that made it pretty uncomfortable for sleeping as 30degs and no air cooling through the window but that was the only real issue.

2026-08-27 • via Nuitee
J
Jivika • couple • ch
9
2026-08-27 • via Nuitee
M
Madeleine • solo_traveller • gb
8
2026-08-27 • via Nuitee
C
Chiara • solo_traveller • it
8
2026-08-27 • via Nuitee
B
Brian • solo_traveller • gb
10
It was perfect for me traveling alone, plenty of restaurants around Paddington area.
Pros:

The breakfast was perfect a lot of choices well presented.
The location of the hotel was very handy for Paddington station.

Cons:

For me I had no faults with the hotel .

2026-08-27 • via Nuitee
T
TRIZIA • solo_traveller • mx
3
Terrible experience and lost of money
Pros:

Well ubicated. Almost all the staff very kind and trying to help. The breakfast is ok and variated.

Cons:

The room. Besides being ridiculously small even for one person (my reservation was for two), it was hot as hell. No natural ventilation (just a window blocked with a wall); a mini fan that didn't solve anything and of course, without AC.
I couldn't believe the mini size of the bathroom, it was a challenge to move inside it. Terrible. I tried to slept there just one night (impossible because of the heat) and the next morning I went out to book another hotel in the area (almost same price and huge difference).
Before decididing this, I asked in the front desk the night before I there was available any other room. The woman was little empathetic and told me I had to ask the next morning (I guess they should know their check out, but whatever...) I couldn't stand that complete night and I booked other place.
I know it is a three star hotel but believe me that room didn't reach neither one star! And the price had NOTHING to do with that hell of room.

The only photo I took was the blocked window.

2026-08-26 • via Nuitee
K
Kaylene • solo_traveller • nz
9
Pros:

.

Cons:

.

2026-08-26 • via Nuitee
W
Wiegand Erdmann • solo_traveller • de
7
Gute verkehrsgünstige Lage und nicht schlechtes Frühstück, Hygiene auch ok. Gut für den Preis.
Pros:

Die Lage ist äußerst gut, um irgendwo hin zu kommen, und Hyde Park bzw. Kensington Gardens sind auch nur 5 Fußminuten entfernt. Es gibt reichlich Möglichkeiten, gut und nicht all zu teuer Essen zu gehen, und wer noch schnell eas einkaufen will, findet auch abends einen Shop.
Die Hygiene in Hotel war ok, der Service der Rezeption (24/7) auch.
Das Frühstück £ 10,50 p.P. ist ziemlich ok für die Preisklasse und all you can eat (and drink). Das was dort gibt ist lecker, und im Cafe würde man sehr viel mehr bezahlen.

Cons:

Das Bett war an sich sehr gut, für 2 Erwachsene aber recht schmal, geschätzt nur 1,40m breit.
Es gab nicht an jeder Seite des Bettes Strom, so dass jeder am Bett das Handy hätte laden können. Steckdosen waren aber durchaus reichlich vorhanden - wenn man Adapter für das englische Dystem besitzt, die hatten wir. Schukostecker gehen nicht.
Der Lüfter des Badezimmers machte Geräusche, war wohl verstopft, vmtl hat jemand diesen sabotiert.
Ansonsten: Ventilator, kleines TV, Wasserkocher, gute Minimalausstattung.
Wifi (naja, sehr lageabhängige Qualität).

2026-08-26 • via Nuitee