Elong Hotel Jakarta PIK

Hotels
Jl. Pantai Indah Utara 1 No.2, RT.2/RW.7, Kapuk Muara, Kec. Penjaringan, Jkt Utara, Daerah Khusus Ibukota Jakarta 14460 , North Jakarta , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
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Review Highlights

Pros:
Friendly, attentive front-desk and staff (multiple mentions)
Spacious, bright rooms with large windows
Comfortable beds and good bedding
High-quality in-room amenities and modern/high-tech facilities
Convenient/strategic location
Room upgrades and attentive service for repeat guests
Cons:
Poor breakfast quality and bad coffee; breakfast not replenished
Hotel still under construction / noise / unfinished rooms
Shower configuration (rain only, low head) and reported drainage/evacuation odor issues
Small restaurant relative to hotel size; overcrowding
Occasional unaddressed guest complaints (light, noise, obstructed views)
Controversial registration practices reported (nationality/political concerns)

Categories

Cleanliness
1
Multiple reviewers reported rooms were clean and tidy and bedding comfortable, but there were isolated issues (morning toilet odors, breakfast area/utensils not replenished) that lowered consistency.
Service
1
Consistently strong positive mentions of staff friendliness and helpfulness (front office praised by multiple guests, personal mentions of Sherina and warm welcomes), making service a clear strength.
Location
1
At least one review explicitly calls the location strategic; generally there are no major location complaints, so location is mildly positive.
Room Quality
1
Rooms frequently described as spacious, bright (big/panoramic windows), comfortable beds and modern feel; some negatives around unfinished rooms, obstructed views, and shower configuration reduce the score slightly.
Amenities
1
High-quality in-room amenities and high-tech facilities were praised by several guests, though communal amenity/service issues (breakfast setup, construction-related limitations) temper the rating.
Value for Money
1
Several guests called the hotel good value for the area and price, though shortcomings around F&B and pre-opening construction limit perceived value for some.
Food and Beverage
1
Multiple strong complaints: breakfast described as poor (especially for Western guests), coffee 'very bad', breakfast not replenished after 9am, small/overcrowded restaurant — a major negative theme across reviews.
Overall Experience
1
Mixed overall: many guests report pleasant or perfect stays thanks to staff, comfort, and room quality, but recurring negatives (poor breakfast/F&B, construction/noise, shower/drainage issues, registration/political concerns) produce a slightly negative net impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 02:49

Property Description

Welcome to Elong Hotel Jakarta PIK, your perfect retreat in the vibrant heart of Jakarta!

Comfortable Accommodations
Indulge in our air-conditioned rooms, featuring a modern design with a desk, flat-screen TV, and a well-stocked minibar—everything you need for a restful stay.

Culinary Delights
Start your day right with our scrumptious breakfast offerings, including buffet, continental, and Asian options, ensuring a delicious experience to fuel your adventures.

Convenient Location
Located just 6.7 miles from Museum Bank Indonesia and a short drive from the airport, our hotel provides easy access to Jakarta's top attractions, making it an ideal choice for both leisure and business travelers.

Don’t miss the chance to experience comfort and convenience—book your stay at Elong Hotel Jakarta PIK today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Evan • solo_traveller • gb
10
2026-03-29 • via Nuitee
N
Nathalie • family_with_children • id
8
Séjour agréable grâce au confort de la chambre (panoramique) et ses équipements.
Pros:

La chambre : espace, equipements, litterie

Cons:

Le petit-déjeûner bien médiocre
Chambre "panoramique" mais panorama bien triste.

2026-03-26 • via Nuitee
F
FENG • couple • cn
8
2026-03-25 • via Nuitee
T
Tjoei Hoen • couple • fr
2
Dans le matinée remonter odeur de toilettes.😡problem évacuation dans la douche
Pros:

Non

Cons:

Le café est très mauvais, aucun goût. Le restaurant est trop petit pour la taille de hôtel

2026-03-24 • via Nuitee
L
lucia halim • couple • id
10
2026-03-23 • via Nuitee
N
Noeris • family_with_children • au
8
2026-03-18 • via Nuitee
N
Nisa • couple • id
10
2026-03-15 • via Nuitee
F
Farianti • couple • id
10
Perfect!
Pros:

Always feel welcome here with great service. I would like to personally thank the Front Office team for always welcoming me so warmly. My frequent trips here have always been a pleasant experience. Thank you.

Cons:

Nothing

2026-03-15 • via Nuitee
T
Tju • couple • id
10
Pros:

I stay here quite often and it feels like home to me because of super nice staff. The front office girl Sherina, super sweet, caring and attentive. Always making sure that im well taken care of

2026-03-13 • via Nuitee
Y
yuliadi • couple • id
10
Bright Room and Good Quality Amenities
Pros:

The room was clean and tidy. The big window really stands out as it makes the room very bright from the natural light. The room was equipped with a rainshower which has sufficient hot water and the quality of their amenities is unlike any other hotels in Indonesia that I have stayed in before. Highlt recommended and definitely will be back here again

2026-03-13 • via Nuitee
V
Vincent • couple • au
3
2026-03-12 • via Nuitee
C
Calala • couple • id
10
Pleasant!
Pros:

Had a pleasant stay at the hotel, the room was spacious, very clean and felt modern. The bed was super comfortable and the pillows were soft. Overall an value for money hotel in this area compared to other 4 stars hotel around

2026-03-10 • via Nuitee
U
Ulviye • couple • tr
9
2026-03-02 • via Nuitee
J
Joonsung • couple • ph
10
2026-03-01 • via Nuitee
M
Massimo • couple • it
10
It was my second time at this hotel and everything is always perfect here. The staff is really kind, helpful and profess
Pros:

Everything was perfect 🙏

2026-02-14 • via Nuitee
K
Karavan • couple • id
10
Pengalaman Nikmat
Pros:

Sangat menikmati pengalaman menginap saya. Lokasinya strategis dan hotelnya bersih serta nyaman. Yang paling berkesan bagi saya adalah pelayanan staff resepsionisnya. Saat check in saya mendapatkan room upgrade yang benar-benar membuat pengalaman jadi lebih menyenangkan.

selain itu, seluruh staff sangat ramah dan profesional. Setiap kali berpapasan di area hotel, mereka selalu menyapa dengan senyum.

Terima kasih untuk pelayanan yang luar biasa

2026-02-12 • via Nuitee
V
van Houdt • couple • nl
6
Beautiful rooms but still in pre opening
Pros:

Spacious room

Cons:

Hotel still under construction rooms not fully finished yet, construction creates noise. Breakfast poor for western guests. Shower only a rain shower, the regular shower head is only a hip hight. Kids running around and screaming in the hallways. Light shining into the room from a technical space next to the room, having to plug the key hole with a pencil. Mentioned all this to the reception and no response ever came.

2026-02-12 • via Nuitee
H
Hafidzah • couple • my
9
2026-02-11 • via Nuitee
T
Ting Hsuan • couple • tw
7
Cons:

Breakfast was never filled nor the utensils after 9am. Nationalities were registered based on the hotel’s political stance.

2026-02-11 • via Nuitee
E
Erika • couple • id
10
Short Transit Stay
Pros:

I had a wonderful stay at Elong Hotel PIK. The complete package truly exceeded expectations, starting from the warm and attentive service to the pleasant restaurant ambience. The room facilities were very high-tech and convenient. The smart TV and the hairdryer were definite standouts.
The room was also very clean, and the bedding was extremely comfortable, making the stay even more enjoyable. Overall, it was absolutely worth the price and I would gladly stay here again.

2026-02-11 • via Nuitee