Elong Hotel Jakarta PIK

Hotels
Jl. Pantai Indah Utara 1 No.2, RT.2/RW.7, Kapuk Muara, Kec. Penjaringan, Jkt Utara, Daerah Khusus Ibukota Jakarta 14460 , Jakarta , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly, attentive front-desk and staff (multiple mentions)
Spacious, bright rooms with large windows
Comfortable beds and good bedding
High-quality in-room amenities and modern/high-tech facilities
Convenient/strategic location
Room upgrades and attentive service for repeat guests
Cons:
Poor breakfast quality and bad coffee; breakfast not replenished
Hotel still under construction / noise / unfinished rooms
Shower configuration (rain only, low head) and reported drainage/evacuation odor issues
Small restaurant relative to hotel size; overcrowding
Occasional unaddressed guest complaints (light, noise, obstructed views)
Controversial registration practices reported (nationality/political concerns)

Categories

Cleanliness
1
Multiple reviewers reported rooms were clean and tidy and bedding comfortable, but there were isolated issues (morning toilet odors, breakfast area/utensils not replenished) that lowered consistency.
Service
1
Consistently strong positive mentions of staff friendliness and helpfulness (front office praised by multiple guests, personal mentions of Sherina and warm welcomes), making service a clear strength.
Location
1
At least one review explicitly calls the location strategic; generally there are no major location complaints, so location is mildly positive.
Room Quality
1
Rooms frequently described as spacious, bright (big/panoramic windows), comfortable beds and modern feel; some negatives around unfinished rooms, obstructed views, and shower configuration reduce the score slightly.
Amenities
1
High-quality in-room amenities and high-tech facilities were praised by several guests, though communal amenity/service issues (breakfast setup, construction-related limitations) temper the rating.
Value for Money
1
Several guests called the hotel good value for the area and price, though shortcomings around F&B and pre-opening construction limit perceived value for some.
Food and Beverage
1
Multiple strong complaints: breakfast described as poor (especially for Western guests), coffee 'very bad', breakfast not replenished after 9am, small/overcrowded restaurant — a major negative theme across reviews.
Overall Experience
1
Mixed overall: many guests report pleasant or perfect stays thanks to staff, comfort, and room quality, but recurring negatives (poor breakfast/F&B, construction/noise, shower/drainage issues, registration/political concerns) produce a slightly negative net impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 02:49

Property Description

Welcome to Elong Hotel Jakarta PIK, your perfect retreat in the vibrant heart of Jakarta!

Comfortable Accommodations
Indulge in our air-conditioned rooms, featuring a modern design with a desk, flat-screen TV, and a well-stocked minibar—everything you need for a restful stay.

Culinary Delights
Start your day right with our scrumptious breakfast offerings, including buffet, continental, and Asian options, ensuring a delicious experience to fuel your adventures.

Convenient Location
Located just 6.7 miles from Museum Bank Indonesia and a short drive from the airport, our hotel provides easy access to Jakarta's top attractions, making it an ideal choice for both leisure and business travelers.

Don’t miss the chance to experience comfort and convenience—book your stay at Elong Hotel Jakarta PIK today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Amira • family_with_children • fr
10
Super
Pros:

Super hôtel, propre et confortable. Grande chambre. Service de laverie gratuit et disponible 24/24

2026-10-30 • via Nuitee
A
AZIMAN • extended_group • my
9
2026-10-23 • via Nuitee
J
Jeff • solo_traveller • my
9
2026-10-23 • via Nuitee
C
Chin Hong • couple • sg
9
2026-10-19 • via Nuitee
A
abdulrahem • couple • sa
10
أشكركم على حسن الاقامه
Pros:

المكان راقي وجميل

Cons:

المكان ممتاز

2026-10-11 • via Nuitee
S
Sarah • couple • fr
10
Super hôtel
Pros:

Top

Cons:

Ras

2026-10-11 • via Nuitee
D
Dharmo • couple • sg
9
Great value for money stay at PIK with clean and comfortable room
Pros:

The hotel is new, clean and well maintained. It is comfortable stay if you need the bells and whistles, and great value for money. Bed was firm and comfortable.
The staff was very warm and friendly, especially front desk Michelle, who loaned me a power bank just on my word.

Cons:

Location was a little off centre in PIK with only a few fast food joints and restaurants nearby.
Breakfast that was included was decent, but unfortunately I bit into a cold meat bun (the steamer was either faulty or wasn’t turned on). This suggest a need for greater operational quality control on F&B

2026-10-10 • via Nuitee
J
jasem • couple • kw
9
3 to 5 days good for pik
Pros:

Location الموقع

Cons:

الفطور متواضع - breakfast not so bad

2026-10-10 • via Nuitee
C
Christopher • solo_traveller • mx
10
Good value
Pros:

Clean and comfortable, and the staff were friendly. I slept well.

Cons:

I had no negative experiences.

2026-10-10 • via Nuitee
V
Valerie • couple • de
1
Awful, awful, awful
Pros:

Nice decor of the room

Cons:

Too many. The challenges started with the room full of cigarettes smell, repeatedly during our 2 nights stay. Every an hour or so the cigarettes smells appeared. The smells comes from the guests who smokes and came in through exhaust vents despite its a no smoking hotel. The room also had a lot of mosquitoes. I got bite and killed one lol. Reported to the receptionist then we given mosquitoes repellent. Then comes the stinky bed sheet. At this point I didn’t report it anymore. Too tired of constant disturbance. We just want to leave ASAP. The breakfast is also another thing, it’s 95% caters for Chinese customers so it’s really nothing we can eat. We abandoned the breakfast and went to Starbucks in front of the hotel instead. Definitely will not come back. Not even when they give me free stay in this hotel. Never.

2026-10-09 • via Nuitee
K
Kevin • solo_traveller • id
10
2026-10-09 • via Nuitee
G
Giovanni • couple • ca
10
2026-10-08 • via Nuitee
S
Salvatore • solo_traveller • ca
10
Convenient
Pros:

Clean, new, quiet, great service

2026-10-08 • via Nuitee
M
muhammad faisal akbari • solo_traveller • id
9
Pros:

Early check in nya sgt membantu.. tp tergantung kesediaan kamar jg sbnrnya..

Cons:

Tidak ada

2026-09-19 • via Nuitee
F
Felix • couple • sg
9
a very good transit stay
Pros:

Its new, its efficient, and plenty food nearby

Cons:

the traffic jam outside hotel at certain hours

2026-09-14 • via Nuitee
D
Dans Traveller • solo_traveller • id
1
Room Unavailable, But Got Charged Anyway.
Pros:

I used to like this hotel.

Cons:

I book the room, and I already ask from here that I want to upgrade (with fee and I am agree).
On the day I want to check in, they said the room is unavailable. The reason I want to upgrade is the room is quite small. At the end, I'm not stayed there, but I got fully charged.
Very nice. Thank you

2026-09-14 • via Nuitee
J
Jianping • solo_traveller • cn
4
Pros:

装修新，干净

Cons:

Booking的沟通机制太差，这次遇到问题，定了一周，实际只住了不到3天。还是按一周时间收费。亏损大几千。

虽然标注不可退，但是携程订的酒店房间，还是可以协商退款并且成功了，因为携程会帮忙沟通。

但是BOOKING没有帮客户沟通，而且找不到人以及在线沟通渠道，很失望。
酒店那边没有收到booking的请求，不帮客户做调整，即便加一天也不行。

体验失望😔。

2026-09-14 • via Nuitee
H
H • couple • nl
8
Nice en clean Hotel,
Pros:

Schoon Kamer

2026-09-10 • via Nuitee
T
Thomas • family_with_children • de
8
Preis / Leistung ist gut
Pros:

Personal / Frühstück / Sauberkeit / insgesamt recht modern ausgestattet

2026-09-08 • via Nuitee
J
Jia • couple • cn
9
I am enjoyed the days to stay this hotel with relax
Pros:

The room is big n comfortable. Nice design n good

Cons:

Just one restaurant so pity , so have more restaurants for choice

2026-09-03 • via Nuitee