Furano Hotel 富良野ホテル

Hotels
Gakuden Sanku , Furano , jp

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Spacious, comfortable rooms with luxurious beds
Friendly, helpful and polite staff
Excellent breakfast
Free minibar and lobby refreshments
Quiet, peaceful location ideal for relaxation
Good value/price mentioned by multiple reviewers
Useful ski room, shuttle service and yoga room
Cons:
In-room onsen criticized as pre-filled/not true running onsen
Public onsen spaces small and could be cramped in peak season
No on-site coin laundry (nearest in town)
Some guests find location remote/far from ski lifts or town
Dinner/menu choices (predominantly Italian) not to all guests' taste

Categories

Cleanliness
1
Multiple reviewers explicitly mention the rooms and property as very clean and well kept.
Service
1
Consistently positive comments about staff being extremely friendly, helpful and polite; good reception service and lobby amenities.
Location
1
Described as peaceful and slightly outside the town (quiet, short drive), but several guests noted it is a bit remote and 'far from ski lifts' or town conveniences.
Room Quality
1
Many mentions of large, comfortable rooms and luxurious beds; suite and room space praised, though the in-room onsen was a notable exception.
Amenities
1
Mixed amenities: free minibar, shuttle, ski room and yoga room praised, but strong negative feedback about the in-room onsen (pre-filled, no running water), small public onsen space and lack of coin laundry.
Value for Money
1
Several reviewers explicitly call the price very good and say the hotel offers strong value for money.
Food and Beverage
1
Breakfast receives repeated praise (excellent), while dinner is more mixed — one reviewer disliked the predominantly Italian menu and preferred more local options.
Overall Experience
1
While many aspects (service, rooms, breakfast) are praised, the persistent disappointments with the in-room onsen and some facility/location drawbacks noticeably detracted from the overall stay for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 08:19

Property Description

Escape to the tranquil beauty of 富良野ホテル Furano Hotel, a serene oasis nestled just 2.5 miles from Furano Station.

Stunning Mountain Views
Every room boasts breathtaking mountain vistas, creating the perfect backdrop for relaxation. Whether you’re sipping coffee on your private balcony or unwinding in a hot spring bath, the views will leave you mesmerized.

Unique Amenities
Indulge in delicious dining at our on-site restaurant and unwind at the bar after a day of exploration. Enjoy the perfect blend of comfort and luxury with a well-equipped spa & wellness center right at your fingertips.

Convenient Location
With easy access to local attractions such as Windy Garden and Furano City Hall, you’ll be surrounded by natural beauty and cultural experiences. Plus, our 24-hour front desk and complimentary airport transportation make your stay effortless.

Don’t miss out on an unforgettable experience—book your stay at 富良野ホテル Furano Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Assaf couple il
10
2026-07-16 via Nuitee
E
Evangelos family_with_children mo
8
A peaceful, comfortable stay in a beautiful setting—we’d happily return and recommend it to others.
Pros:

We had a wonderful stay as a family. The hotel was exceptionally clean, beautifully designed, and surrounded by stunning natural scenery that made it a very peaceful place to relax. The views were outstanding, and the location was perfect for exploring Furano. The breakfast buffet was one of the highlights of our stay, offering a refreshing variety that stood out from the typical hotel buffet. Overall, the facilities were well maintained and made for a very comfortable and enjoyable experience.

Cons:

There wasn’t anything that significantly affected our stay. If I had one suggestion, it would be for the front desk to provide more confident local recommendations for restaurants and family-friendly attractions. We asked for some advice and the staff member seemed unsure, but it was only a minor issue and did not take away from an otherwise excellent experience.

2026-07-16 via Nuitee
X
XIAO QUN couple sg
9
2026-07-13 via Nuitee
J
Jan extended_group us
7
Overall OK. Staff could be more helpful and welcoming
Pros:

Breakfast was phenomenal. Really nice selection and excellent quality. Onsen was good

Cons:

The evening staff could be better. I did not feel welcome. The man at the front desk was neither friendly nor helpful. I would have w rated this place lower except the breakfast staff was great.

The hotel is old and dated. Location is remote in the woods - many insects but it is beautiful with its own garden and farm.

2026-07-12 via Nuitee
S
SH solo_traveller my
9
2026-07-11 via Nuitee
J
Junko couple jp
8
ホテルの雰囲気素敵でした。
Pros:

ロケーションよく、テンション上がりました。
早起きして、ヨガも体験、とてもいい先生で心地よかったです。

Cons:

スタッフの方が外国の方が多く、言葉も丁寧語にかけてる。朝食に行く時、フロントでお仕事されてる方が目に入りましたが、挨拶もなくて。
ツインのお部屋を予約してたのに、トリプルでした。外国人のスタッフ2人来て、その片付け方が、畳んだ掛け布団、シーツを床に直に置くので、首を傾げました。

2026-07-09 via Nuitee
T
Takahiro family_with_children jp
9
良いホテル
Pros:

部屋が広く、内風呂もきれい。朝食が良い。ロケーションも富良野の町の中心から近いがホテルの周りは素晴らしい環境。ホテルの花畑も良く管理されている。

Cons:

温泉の泉質だと思うが、マンガンの黒いカスが湯舟に出てくる。トイレのウォシュレットが古い。

2026-07-07 via Nuitee
Y
Yusuke solo_traveller jp
5
Pros:

古いものの部屋は広く、景色も綺麗

Cons:

風呂にかなり多くの黒い苔が生えていて、湯の中にも舞っていて気持ち悪かった。
部屋は古いものの綺麗にはしているが、セロハンテープで壁紙が補修されていたり、メンテナンスにお金をかけていない感じが強く感じられた。

2026-07-07 via Nuitee
A
Atsushi family_with_children jp
9
Pros:

朝食が美味しい
フロントがきれい
部屋も広い
無料のドリンクが充実していた
庭の花が綺麗だった

Cons:

部屋に虫の死骸がところどころ落ちていた

2026-07-06 via Nuitee
T
Terence couple sg
8
A relaxing stay with good breakfast to start your day.
Pros:

The breakfast was great. I like the daily menu and the variety of breakfast food.

I also enjoyed the big open spaces in the hotel lobby and on the hotel property.

I love the big bear in the lobby. I love how he was in different poses. I have named him "Fu Fu" (short for Furano) bear. Would love to receive picture updates of him once in a while.

A male staff came to the carpark with 2 umbrellas when we arrived while it was raining. It was a very thoughtful gesture.

My room (101) balcony was dirty and un-inviting. I would have enjoyed sitting there and admiring the view.

Cons:

It will be great if the front desk staff can speak and understand some basic English.

The bathroom should have a proper shower area. I did not like to climb in and out of the sauna tub to shower. Also, there was no safety handle-bar and also no anti-slip mat in the tub.

At the car drop-off point, please install a ramp for luggage bags and wheelchair users.

2026-07-06 via Nuitee
M
Marvin solo_traveller my
10
2026-07-05 via Nuitee
Y
YOKOTA extended_group jp
9
goodでした
Pros:

静かでスタッフの方達が親切

Cons:

夕食が用意出来ない。お風呂に大きな露天風呂が欲しい。

2026-07-02 via Nuitee
M
MASAMI extended_group jp
7
お得
Pros:

お部屋が広くて快適
ロープウェイ🚡乗り場に近い

Cons:

なし

2026-07-02 via Nuitee
K
Keiko extended_group jp
7
良かったです。
Pros:

スタッフの方が親切で、朝食が美味しかった。
フリーの飲み物が充実してました。景色も綺麗で、朝のヨガもとても良かったです。

Cons:

3人で泊まったので、ソファベッドの真ん中が沈んで、端でないと寝れなかった。部屋のスリッパの鼻緒が痛くて、履きにくかったです。

2026-07-01 via Nuitee
R
Rieko couple au
8
Location is good, pi pic bath is also good. Kew from hotel and restaurant area was amazing. Breakfast was delicious.
Pros:

Location is good , in middle of mountain with nice view from room. Very quiet.

Cons:

When we stayed one night, temperatures was 25-30 degrees. But unfortunately there was no aircon that night due to maintenance, we tried to open window though we wish we could use aircon..

2026-07-01 via Nuitee
S
susan extended_group my
10
very nice lobby, like the spacious room which give both experience of tatami & bed in same room
Pros:

value for money, room are spacious and view and facilities are good

Cons:

bath room design

2026-06-30 via Nuitee
C
Christine family_with_children sg
5
Not open for dinner
Pros:

Breakfast good. Onsen very good.

Cons:

I was really disappointed. Hotel website refers to a restaurant, and there are 4 paragraphs about seasonal food, wellness, freshness & natural flavours. Reading the website in English it states dining room with views ‘whether breakfast in dappled sunlight or dinner under a glowing sunset—become an extension of the culinary experience’.
The reality is that it is not open for dinner, and this hotel is 3 kilometers out of town. Many people were driving into town and coming back with takeaways! Bar closes at 9pm. The lack of restaurant is not appropriate for the price.

2026-06-29 via Nuitee
J
JOONHYON family_with_children kr
10
2026-06-29 via Nuitee
P
Pei-Ling family_with_children tw
10
2026-06-28 via Nuitee
J
Joongkwan family_with_children kr
9
2026-06-27 via Nuitee