Mia Tulum Beachfront Resort - Ocean View Suites and Beach Club

Hotels
Carretera Boca Paila Km. 7.5, Zona Hotelera, Tulum, Q.R. , Tulum , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Luggage storage
Tour desk
Non-smoking throughout
Board games/puzzles
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Review Highlights

Pros:
Great location
Kind staff
Beautiful beach
Cons:
Poor cleanliness
Room maintenance issues
Terrible breakfast

Categories

Cleanliness
1
Multiple mentions of poor bathroom cleanliness and persistent stains.
Service
1
Staff were described as kind, but also not very helpful or flexible.
Location
1
Consistently noted as a great aspect, especially being near the beach and central area.
Room Quality
1
Reports of poorly maintained rooms and issues such as ineffective air conditioning.
Amenities
1
Yoga classes were a plus, but overall amenities deemed insufficient for the price.
Value for Money
1
Multiple complaints about high prices not justified by the room and service quality.
Food and Beverage
1
Breakfast options were regarded as terrible and lacking variety.
Overall Experience
1
General sentiment indicates dissatisfaction with the experience, leading to early check-out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 02:40

Property Description

Discover the enchanting Mia Tulum Beachfront Resort, where luxury meets the serene beauty of South Tulum Beach.

Stunning Accommodations: Enjoy breathtaking ocean views from select suites, featuring private balconies perfect for morning coffee or sunset cocktails. Each room boasts air conditioning and a sophisticated closet space for your convenience.

Gourmet Dining Experience: Indulge in a delicious American breakfast before a day of adventure, and unwind at our stylish bar offering refreshing drinks and local flavors.

Prime Location: With Tulum Archeological Site just 6.8 miles away and Parque Nacional Tulum a mere 2.9 miles, you’re perfectly positioned to explore the rich cultural heritage and natural wonders of the region.

Step into paradise and make your reservation at Mia Tulum Beachfront Resort today!

Important information:

Please note that the property has weekly music parties and the rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lauren • solo_traveller • us
9
Great location, excellent staff, beach club is great to have!
Pros:

Great location, right on the beach. Nice to have access to the beach club as well. The staff were warm, friendly and accommodating, breakfast was filling, the room was very big.

Cons:

Unfortunately, there’s a very loud generator on the south side of the property, and depending on where your room is, you might hear it.

2026-02-14 • via Nuitee
J
Joseph • couple • de
5
Unterkunft ist für jüngere und anspruchslose geeignet
Pros:

Nähe zum Strand Personal Sauberkeit im Restaurant Strand super

Cons:

Gemeinschaftsbad und Dusche in schlechtem Zustand (keine WC Brille, von 4 Waschbecken waren nur an 2 Armaturen angebracht und diese Waschbecken waren total verdreckt). Musik vom Beach Club war viel zu laut, abends Gottseidank einigermaßen zeitig ruhig. Die Tippies sind wirklich unglaublich klein (nichts für größere Leute). Bett war bequem, konnte aber nur vom Bettende „eingestiegen“ werden. Das Tippie ist eine nette Idee, aber sehr schlecht umgesetzt und definitiv renovierungsbedürftg. Auch kein Mückennetz vorhanden! Im Restaurant bestimmen Kellner Trinkeld selber 25%+

2026-02-10 • via Nuitee
A
Adolfo Fabian • couple • ar
7
Pros:

La vista al mar

Cons:

Mal olor en la habitación (olor a cloaca)

2026-02-08 • via Nuitee
S
Sonja • family_with_children • at
8
Top Lage, schöne Anlage
Pros:

Die Lage am Strand, mitten in Tulum, schöner Strand, nettes Personal, schöne Anlage, sehr schöner Pool. Yoga morgens gratis dabei.

Cons:

Musik ist sehr laut am Strand, aber gottseidank nur von 10-19h. Gab keinen Kakao für Kinder beim Frühstück. Sauberkeit im Badezimmer könnte besser sein.

2026-01-20 • via Nuitee
M
Meital • couple • il
7
בכללית מאוד נהנו
Pros:

ארוחת בוקר הייתה דלה מאוד, בנוסף החדר רמת הניקיון הייתה נמוכה.
הצוות היה מקסים המיקום של החדר היה מעולה והאווירה במלון כייפית בנוסף המלון ממוקם באזור מרכזי

Cons:

ניקיון החדר, ארוחת בוקר

2026-01-19 • via Nuitee
L
Leonardo • couple • br
9
Hotel muito bem localizado e os funcionários fazem de tudo para te atender bem, principalmente o gerente.
Pros:

Da vista para o mar e da banheira de hidromassagem na varanda.

Cons:

Água das torneiras é bem salgada, inclusive para escovar os dentes e tomar banho.

2026-01-17 • via Nuitee
A
Alexandre • couple • br
7
Não voltaria pra lá
Pros:

Da localização

Cons:

Quartos sem manutenção, funcionários não são solícitos, café da manhã péssimo e quartos sem ninguém isolamento acústico.

2026-01-14 • via Nuitee
J
jorge • couple • mx
10
2026-01-13 • via Nuitee
C
Carol • extended_group • us
7
It was a decent stay, overall good but some improvements could be made
Pros:

Good space, offers yoga which was very nice, beach area is also nice. Well located making it walkable to bars and restaurant spots in Tulum. The tacos were excellent!

Cons:

Breakfast was pretty terrible - it could improve by offering fresh juice and water and better options such as toast with butter and jams. Anything extra, including butter you would be charged for. The staff were also not very helpful or flexible. If you are sharing a room be mindful that it's an open space layout, with no doors to the bathroom.

2026-01-08 • via Nuitee
D
Danny • family_with_children • us
1
Not worth the money, poorly maintained property.
Pros:

Location in tulum party strip is good.

Cons:

The room and overall facilities were in poor condition and far below the standard expected for the price charged.
• Air conditioning: Completely ineffective — the room never cooled down, even at night. I reported it immediately, staff inspected it and claimed it was “working fine,” but the temperature remained uncomfortably warm throughout my stay, making sleep difficult.
• Sealing/gaps: There were large, visible gaps around both the door and windows, allowing constant drafts and easy entry for mosquitoes. This resulted in multiple bites each night despite using repellent.
• Cleanliness: The bathroom had visible stains upon arrival (persistent stains in the sink and bathtub, as well as stained/mildewed grout). These were not fresh marks but clearly longstanding, indicating the bathroom had not been properly deep-cleaned before check-in.
These issues were reported to reception on the first day, but no alternative room was offered, no meaningful fix was provided, and no compensation or adjustment was made. As a result, I checked out two days early (after only one night of a four-night booking), as staying longer was simply not tolerable.
For the high rate paid, the value was extremely poor — the property’s amenities do not justify an overnight stay. The maintenance and hygiene shortcomings were objective and significant, severely impacting the entire experience.

2026-01-04 • via Nuitee
D
Dominique • family_with_children • fr
5
Pros:

Emplacement
Très belle plage

Cons:

Personnel désagréable… prix consommation exagérée avec tips imposé à 30% par le personnel sans même demander consentement au client
Je ne recommande pas pour les familles

2026-01-03 • via Nuitee
I
Ian • couple • gb
10
2025-12-31 • via Nuitee
L
Luciana • family_with_children • ar
8
2025-12-30 • via Nuitee
R
Ruth Elizabeth • extended_group • mx
10
El mejor descanso, con la vista más hermosa y bien ubicado
Pros:

La habitación con vista al mar es perfecta

Cons:

Que no tienen comida después de las 8 de la noche

2025-12-22 • via Nuitee
R
Ryan • solo_traveller • ca
7
A great place to stay
Pros:

I really appreciated the kind, personable staff. The bed was extremely comfortable and I felt welcomed and safe.

Cons:

The cost is a bit high, the breakfast and dessert menus were extremly limited.

2025-12-22 • via Nuitee
P
Pablo • couple • es
8
2025-12-15 • via Nuitee
Y
Yarin • couple • il
3
2025-12-14 • via Nuitee
F
Francesco • couple • it
2
VERY dirty toilets, the rooms are old and uncomfortable. Structure is falling apart and poorly managed
Pros:

Breakfast, beach

Cons:

Very dirty toilets, dirty rooms, barely any hot water, looks old and falling apart, lack of assistance

2025-12-11 • via Nuitee
I
Iréna • couple • fr
8
Super séjour de 4 nuits
Pros:

Son emplacement sur la magnifique plage de Tulum, piscine devant les bungalow
Cuisine sur place d'un excellent niveau 😁

Cons:

Musique un peu trop forte,
la route pour y accéder un peu loin de la ville

2025-12-10 • via Nuitee
M
Matthieu • couple • fr
8
Super séjour malgré de petites choses à corriger
Pros:

Emplacement au bord de plage

Cons:

Parfois le ménage n’était pas fait, pas de sèche cheveux dans la chambre

2025-12-10 • via Nuitee