Hotel LIVVO La Escarlata

Hotels
Calle Nicolás Estévanez, 62c , Las Palmas , es

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Solarium
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Review Highlights

Pros:
Location
Friendly/professional reception staff
Cons:
Poor cleanliness/housekeeping
Room not as booked (no balcony), dark rooms, noise at night
No bar/restaurant; rooftop closed
Slow check-in and inconsistent service
Breakfast not properly replenished
Questionable value for money; €50 deposit

Categories

Cleanliness
1
Repeated complaints: sheets not changed, no towels on arrival, housekeeping did not clean/make the bed on the second day.
Service
1
Mixed: staff and reception are praised for friendliness and professionalism, but check-in was slow (long queues) and there were service inconsistencies.
Location
1
Clearly positive in multiple reviews: guests praise the location as a strong point.
Room Quality
1
Negative notes: room given without the paid-for balcony, room was dark, some areas need upgrading, and night-time noise affected rest.
Amenities
1
Amenities lacking or unavailable: no bar/restaurant in the hotel; rooftop/sun area advertised but closed; no foyer/communal area.
Value for Money
1
Perceived poor value: charged a €50 deposit, paid-for balcony not provided, and guests felt the offering did not match a 4-star price/category.
Food and Beverage
1
Breakfast noted as improvable; items were not replenished if arriving later, leading to a poorer experience for some guests.
Overall Experience
1
Overall disappointing for several guests due to combined cleanliness, room and service issues, despite good location and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 12:46

Property Description

Welcome to Hotel LIVVO La Escarlata, your luxurious escape in the heart of Las Palmas de Gran Canaria, just steps from the pristine Las Canteras Beach.

Indulgent Accommodations: Enjoy our beautifully designed, air-conditioned rooms, featuring modern amenities including a coffee machine, minibar, and flat-screen TV for your comfort and convenience.

Unmatched Location: Experience the beauty of the Canary Islands with easy access to top attractions, including the stunning Parque de Santa Catalina and the famous Alfredo Kraus Auditorium, all within a short distance.

Delicious Dining Options: Start your day right with a delightful buffet breakfast that caters to all tastes, ensuring you’re energized for your adventures around the island.

Don’t miss your chance to enjoy an unforgettable stay at Hotel LIVVO La Escarlata – book your escape now!

Important information:

All guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Leticia • couple • es
9
2026-04-25 • via Nuitee
R
Ricardo Shinji • solo_traveller • es
9
Personal profesional/amables, Hotel calidad-precio buena y ubicación bien.
Pros:

A parte del personal (da igual en que turno), que han sido muy profesionales y muy agradables, gracias:)

Cons:

No tengo ninguna queja!

2026-04-22 • via Nuitee
N
Nadia • family_with_children • es
7
Buena pero se puede mejoras
Pros:

La habitación

Cons:

La parte de arriba estaba cerrada el snack bar

2026-04-19 • via Nuitee
H
HANANE • solo_traveller • ma
8
2026-04-19 • via Nuitee
R
Răzvan Pasca • couple • ro
10
2026-04-17 • via Nuitee
M
maria jenny • couple • es
10
2026-04-17 • via Nuitee
M
Mariame AMD • couple • ma
8
2026-04-15 • via Nuitee
S
Sabine • solo_traveller • at
5
Pros:

Gute Lage, Zimmer u Bäder neu modern, gute Betten/Matrazen, Pwrsonal sehr freundlich

Cons:

Nur spanische TV Sender obwohl Satelittenempfang, im Zimmer kein Kasten und Laden, nur offene Regale u Kleiderstange.
Frühstück ok aber als Buffet zu wenig Auswahl

2026-04-15 • via Nuitee
E
Elena • couple • es
9
2026-04-11 • via Nuitee
A
aday • couple • es
9
2026-04-08 • via Nuitee
B
bambaye • couple • mr
7
Pros:

Good

2026-04-04 • via Nuitee
S
Sandra • couple • es
9
2026-04-04 • via Nuitee
D
Dirk • solo_traveller • nl
9
Pros:

Rustig hotel en ruime douche, goed bed

2026-04-04 • via Nuitee
A
aday • couple • es
9
2026-04-01 • via Nuitee
A
Alberto • couple • es
6
Mala relación calidad vs precio.
Pros:

Ubicacion

Cons:

Habitación

2026-03-29 • via Nuitee
A
Ali • couple • dk
9
2026-03-27 • via Nuitee
A
Aboubacar Sidiki • solo_traveller • gn
8
Le refus de me laisser 2h le jour de mon départ a terni mon séjour
Cons:

J'ai demandé à ce qu'on me laisse 3h dans la chambre le jour de mon départ, en attendant mon départ. Ça m'a été refusé, l'hôtel a demandé le paiement de 10 euros par heure au delà de midi. J'ai trouvé cela honteux.

2026-03-27 • via Nuitee
R
Rebeca • couple • es
9
2026-03-26 • via Nuitee
S
saray • couple • es
6
2026-03-25 • via Nuitee
L
Leon • couple • es
9
2026-03-24 • via Nuitee