Kokotel Khao Lak Isara Casa

Hotels
19 ถนนเพชรเกษม , Khuekkhak , th

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Outdoor furniture
Pet bowls
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Review Highlights

Pros:
Very spacious rooms
Friendly, helpful staff (returned lost phone, accommodating)
Clean/renovated rooms reported by some guests
Large TVs and good room views
Occasional free upgrades
Cons:
Hotel is far from beaches, shops and restaurants; essential to have transport
Pool problems: green/dirty, small, needs repair
Bathroom/sewer smell reported by multiple guests
Sparse furnishings and some uncomfortable/hard beds
Breakfast and F&B options poor or not worth the price
Maintenance issues (broken AC, no bottled water in room, cleanliness lapses)
Mosquito problem and isolated location

Categories

Cleanliness
1
Mixed reports: several guests praised cleanliness, but multiple reviews mention a strong bathroom/sewer smell, dirty pool (green), visible debris (cut nail, uncleaned areas). Overall slightly negative.
Service
1
Consistently positive: staff described as very pleasant, kind and helpful (returned a phone, accommodating, friendly at check-out). Strong customer-service impressions across reviews justify a high positive rating.
Location
1
Generally negative: many guests note the hotel is far from beaches, shops and restaurants, ‘in the middle of nowhere’ or on a main road—quiet but inconvenient without transport.
Room Quality
1
Rooms frequently described as very spacious, with large TVs and good views; however many mention sparse furnishings, hard mattresses, small/odd beds or missing promised rooms. Overall space is a positive but comfort and furnishings are mixed.
Amenities
1
Negative: recurring issues with the pool (green, small, needing repair), broken AC in at least one unit, no bottled water in rooms, occasional maintenance problems.
Value for Money
1
Several guests felt price was high relative to facilities (breakfast not worth paying, limited nearby options), leading to a negative value perception.
Food and Beverage
1
Mostly negative: breakfast described as poor or not worth paying; some paid-for coffee and limited on-site dining options, though one local restaurant was noted positively.
Overall Experience
1
Mixed but slightly positive overall due to spacious rooms and consistently praised staff; however location, amenities and cleanliness issues tempered many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 20:55

Property Description

Experience the perfect tropical getaway at Kokotel Khao Lak Isara Casa, just moments from the stunning Bang Sak Beach.

Luxurious Accommodations
Enjoy breathtaking mountain views from our cozy 3-star rooms, equipped with modern amenities including free WiFi, air conditioning, and fridges for your convenience. Our well-appointed rooms promise a delightful stay for every guest.

Gourmet Dining
Start your day with a sumptuous buffet or à la carte breakfast at our on-site restaurant, where you can savor delicious local and international flavors. Later, unwind with a refreshing drink at our inviting snack bar.

Relaxation and Recreation
Take a dip in our outdoor swimming pool, or bask in the sun on the spacious terrace. For adventure seekers, the beautiful Sairung Waterfall and the Tsunami Memorial are just a stone's throw away.

Book your perfect escape today at Kokotel Khao Lak Isara Casa!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
สิทธิโชค • couple • th
8
2026-04-03 • via Nuitee
E
ELena • extended_group • th
7
2026-03-23 • via Nuitee
A
Angela • couple • gb
6
2026-03-21 • via Nuitee
A
Alan • couple • gb
6
Spacious room, sparsely furnished located on the main road so make sure you have transport
Pros:

The room was very spacious albeit sparsely furnished. The table was outside furniture with hole in the middle for umbralla. The condo was far from the road so quiet. The staff were very pleasant but had little knowledge of the surrounding area and roads

Cons:

Being located on the main road quite far from beaches, shops and restaurants. However driving on the main highway means that a local beach is not far away. There wasn't any reasonable restaurant in the area and breakfast not worth paying for. It is essential to have your own transport at this place.
The mattress was too hard

2026-03-08 • via Nuitee
C
Christian • extended_group • de
9
Pros:

Very spacious rooms

2026-03-07 • via Nuitee
S
Sanaa • couple • be
8
2026-03-04 • via Nuitee
W
Wongnara • couple • th
4
Cons:

The smell from bathroom was bad, my mom couldn’t sleep all night because it kept smelling. The price we paid was pretty high, but the facilities weren’t that good. On the other hand the staff was really nice.

2026-03-03 • via Nuitee
G
Gabi • extended_group • de
1
Pros:

Gar nichts. Als Suite angeboten. Lächerlich. Fotos passen überhaupt nicht. Personal sehr nett und hilfsbereit bei Verlassen nach nur 2 Stunden.

2026-03-03 • via Nuitee
A
Ahmad Fuzli • extended_group • my
7
2026-03-02 • via Nuitee
L
LYDIE • family_with_children • fr
9
2026-02-26 • via Nuitee
R
Rozalynn • solo_traveller • us
3
2026-02-25 • via Nuitee
E
Erlend • solo_traveller • no
6
Pros:

Rimet var digert og rent

Cons:

Jeg var nok ganske uheldig, en alarm som hørtes ut som en ringeklokke gikk av hvert 20 min gjennom natten jeg var der.

2026-02-25 • via Nuitee
P
Ping • extended_group • th
7
2026-02-25 • via Nuitee
C
Chananya • couple • th
7
Pros:

ทีวีจอใหญ่/ไวไฟดี

Cons:

เตียงdoulble เล็กเกินไปสำหรับ 2 คนนอน
เตียงเป็นเตียงมีล้อ
ไม่น้ำดื่มในห้อง ต้องนำขวดไปรองน้ำ

2026-02-25 • via Nuitee
L
Leon • family_with_children • gb
9
Convenient for stay if driving. Quiet location, very relaxing
Pros:

Hotel was clean. Very big room, with little furniture and good views. All newly renovated and very comfortable beds. Breakfast was fine. Big thank you to the team for returning my phone. The staff are all very kind.

Cons:

The pool needs a little repairing in places

2026-02-24 • via Nuitee
S
Stefan • extended_group • se
7
2026-02-24 • via Nuitee
A
Anna • extended_group • se
8
Pros:

Rent o snyggt

Cons:

Lite långt från restauranger o shopping. Lite gammaldags och slitet

2026-02-22 • via Nuitee
B
Betül • couple • de
10
2026-02-14 • via Nuitee
I
Ian • couple • au
7
Very accommodating
Pros:

Staff were great

2026-01-31 • via Nuitee
K
Kirsten • extended_group • nl
4
Pros:

Veel ruimte

Cons:

- locatie, niets in de omgeving
- badkamer sterke rioleringslucht
- airco kapot in één van de slaapkamers, werd niet gemaakt na melden
- vies. Afgeknipte nagel van vorige bewoners, wattenstaafje op de trap, niet gedweild, zwembad lag een laagje ondefinieerbare substantie op.
- we kregen niet de kamer

2026-01-31 • via Nuitee