22 Macalisterz by YourSuperhost

Hotels
22 Macalisterz , George Town , my

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good/central location with easy transport access
Nice views from some units
Attractive amenities: rooftop pool and gym praised
New/modern building and furnishings reported by several guests
Perceived value/low price noted by some guests
Cons:
Serious cleanliness problems: bad smells, cockroaches, dirty floors and stained bathrooms
Unresponsive or unprofessional hosts/staff; inconsistent service between hotel and owner-managed units
Rooms sometimes not as advertised (size, pipe issues) and promised cleans/upgrades not delivered
Noise and ongoing drilling/works on site for some stays
Parking/security concerns and occasional confusion over management structure

Categories

Cleanliness
1
Multiple guests reported very poor cleanliness: terrible smells, visible cockroaches, dirty floors and carpets, dusty kitchen and stained shower areas; a few guests noted clean rooms but negative reports dominate.
Service
1
Repeated complaints about unhelpful/unresponsive hosts (referred to as 'Superhost'), inconsistent treatment between hotel-managed and owner-managed units, and front-desk/staff not resolving issues.
Location
1
Consistently praised across reviews: good/central location, easy access to transport and town, several guests called the location superb.
Room Quality
1
Mixed feedback: some appreciated size, views and new furniture; others found units smaller than expected, had pipe problems, or were not the room advertised.
Amenities
1
Positive mentions for amenities: rooftop/onsite pool and gym frequently praised and considered a highlight by guests.
Value for Money
1
Several guests noted the property as good value or inexpensive; given cleanliness/service issues, perceived value is modestly positive but tempered.
Food and Beverage
1
A few guests commented positively on food and excursions; limited mentions overall but sentiment where present is favorable.
Overall Experience
1
Overall mixed-to-negative: some enjoyed amenities and location, but multiple reports of severe cleanliness and service failures led several guests to say they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 17:14

Property Description

Experience the perfect blend of comfort and convenience at 22 Macalisterz by YourSuperhost, a delightful getaway just a 17-minute stroll from Northam Beach in George Town.

Exceptional Accommodations: Enjoy our modern, well-equipped units featuring air conditioning, a cozy seating area, and a flat-screen TV with streaming services. Each room boasts a kitchenette and private bathroom for your convenience, ensuring a home-like atmosphere during your stay.

Unmatched Amenities: Dive into our beautiful pool with stunning city views or break a sweat in our dedicated fitness room. Our sun terrace and garden provide the perfect backdrop for relaxation, while a mini-market on-site addresses your essentials.

Family-Friendly Environment: We cater to all ages with a children's playground for the little ones, helping to create lasting memories for the whole family.

Don’t miss the opportunity to experience this tranquil oasis—book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kum San couple au
9
We had a nice stay with easy excess to transport, good food and facilities
Pros:

The property is clean and convenient to move about in the town. Easy parking

Cons:

The room views, swimming pool and gym

2026-03-02 via Nuitee
P
Phang couple my
5
Acceptable
Pros:

Location is good

Cons:

More secured parking should be provided

2026-02-11 via Nuitee
Y
YingPwok extended_group my
8
Pros:

good location, convenient, value for money

2026-01-31 via Nuitee
F
Felix Hoffmann couple de
1
Smelled horrible, huge cockroach, "Superhost" didn't help - all in all worst experience we ever had
Pros:

Great views but cockroaches and horrible smells and NO SERVICE OR HELP AT ALL - so perfect accommodation for Lord Voldemort. But if you are having a nose, be able to smell, don't like coackroaches, but a helpful host stay away from this!

Cons:

The accommodation smelled terrible. It was like living in the canalisation. The moment we entered the room our body wanted to throw up. We turned right away and headed to the lobby counter. But they are useless here, really. They can't do anything. We had to contact our host called "Superhost". We demanded more than once a new room but the host didn,t take us seriously or didn't care and didn't gave us a new room. During our 4 nights stay we never closed the windows and we put plastic bags on every drain.
Our host was very unprofessional. He seemed to be stressed out because we messaged him. So he never answered again. Not even when we sent him a picture of a huge (4-5cm) big coackroach and asked for help. He did nothing. I would never ever come back to that accommodation nor book again with superhost.

The problems begun even earlier. They didn't gave us the room we booked and wanted to have. They advertised it as an upgrade but after a short discussion they admit that our room had some pipe problems. So we accepted. For that they offered us two free roomcleanings BUT we never received them! So all in all with superhost and that accommodation we had the worst experience we ever had in our 10 years of travelling through almost every country in south east asia. I think that speaks for itself and says a lot!

2026-01-26 via Nuitee
W
Wasif extended_group mv
9
Pros:

Location and my daughter's liked the Hello Kitty theme. Nice view, good gym, and nice pool.

Cons:

The kitchen area was a little dusty, and the unit was smaller than we expected.

2026-01-14 via Nuitee
E
Emmi couple fi
10
2026-01-13 via Nuitee
D
deerainy couple id
9
Pros:

I like the swimming pool. The cleanliness of the room is also top notch. The location is superb.

2025-12-29 via Nuitee
C
ChiaYin couple tw
8
還行⋯ 省錢
Pros:

地點佳、頂樓泳池讚。房價便宜的話還Ok。
只看訂房頁面有點混淆,是屬於Air Bnb型的房間出租,同棟大樓有很多不同管理者經營著。一樓有24HR櫃檯沒錯但這家沒關係,自助checkin/out但流程順利。

Cons:

大樓是新的沒錯,但我們入住的這間房間地板很髒,我完全不敢光腳踩,需要好好拖地!地毯也有大塊髒污超礙眼⋯ 不會再次入住。
床的乾淨度還可以。

可惜地板清潔度很不行。淋浴區也是,才一兩年就累積這樣的污漬⋯

補血窗景可以遠眺海景。 真心評價,供各眾旅客互助參考。

2025-12-26 via Nuitee
T
TENG WAI extended_group my
9
2025-12-24 via Nuitee
Y
yunting extended_group be
8
Pros:

nice pool

Cons:

works in progress on the same floor

2025-12-23 via Nuitee
M
Megat Rozlan couple my
2
Enjoyed the excursions and food but not the stay. Will not stay here again.
Pros:

The property is fairly new so everything is new and shiny.

Cons:

The property is managed by 2 different management; one by the hotel and the other by the room owner (superhost) and if you are not the hotel guest you are treated differently by the staff.
Drilling works were still ongoing in various parts of the property making it unbearable to rest or sleep.

2025-12-15 via Nuitee
E
Eliška couple cz
8
Pohodlné a nové apartmány v dostupnosti do centra
Pros:

Velikost pokoje
Pohodlná pohovka a postel
Úplně nová budova

Cons:

Mohl by být i úklid pokojů
Budova a recepce je sdílená, takže v dalších věcech kromě check in a check out jsme museli kontaktovat přímo provozovatele přes telefon / WhatsApp
Pračka nebyla na pokoji

2025-12-15 via Nuitee
S
sara solo_traveller ch
9
Pros:

Cleanness
Pool
View

Cons:

.

2025-12-13 via Nuitee
H
HAOHSIANG couple tw
8
2025-12-06 via Nuitee
C
CHUAH extended_group my
10
2025-12-06 via Nuitee
S
Sylwia couple no
10
2025-12-05 via Nuitee
J
joo ann couple my
10
2025-12-04 via Nuitee
J
John solo_traveller au
8
Pros:

Nice and clean, good gym and pool.great view of the city.

Cons:

There was some renovation work going on there was a lot of drilling noise.

2025-12-04 via Nuitee
L
LUC solo_traveller fr
6
Très bien ...une fois les travaux terminés ..
Pros:

Logement neuf, bien équipé, spacieux, proche food court et centre ville.

Cons:

les travaux en cours dans les logements situés au même étage...ce n'est pas très sérieux et respectueux pour les clients.

2025-12-03 via Nuitee
L
loly couple id
9
Will book again, next time in town.
Pros:

Amazing view, super clean and simple, with all the essentials you need for a short trip.

Cons:

There’s a small semi-closed balcony, but it’s off-limits to guests.

2025-11-30 via Nuitee