Hôtel Chez Jacqueline

Hotels
1er étage 72 rue Bernard Palissy , Tours , fr

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
1
There were several mentions of cleanliness issues, such as mold in the bathroom and unclean drawers.
Service
1
Overall, service was noted as friendly and accommodating in several reviews.
Location
1
The location was frequently highlighted as excellent and conveniently situated.
Room Quality
1
There were mixed reviews; some rooms were described as comfortable, while others had maintenance issues.
Amenities
1
Amenities were criticized due to overall neglect, such as bad coffee and noisy surroundings.
Value for Money
1
Some reviews suggested a good value considering location but noted issues with cleanliness and amenities.
Food and Beverage
1
Mixed reviews with some acceptable breakfast options but significant complaints about quality.
Overall Experience
1
Overall sentiments indicate a high level of dissatisfaction with certain aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 10:59

Property Description

Welcome to Hôtel Chez Jacqueline, your charming oasis in the heart of Tours!

Convenient Location
Situated just 984 feet from the train station and a short walk from the vibrant Old Town district, our hotel provides easy access to local attractions like the Basilica of Saint Martin and the Hotel Goüin Museum.

Comfortable Accommodations
Each room is thoughtfully designed with air conditioning, a desk, and a wardrobe to ensure your stay is both comfortable and convenient. Refresh in your private bathroom complete with a shower after a busy day exploring.

Delicious Dining Options
Start your day with a delightful breakfast featuring continental, buffet, or American choices, and enjoy a variety of beverages at our cozy bar and restaurant.

Embrace the perfect blend of comfort and location at Hôtel Chez Jacqueline - book your stay with us today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fabio • couple • br
10
Ótimo custo benefício.
Pros:

Localização. Conforto. Atendimento excelente!
Isolamento acústico e térmico.

2026-02-13 • via Nuitee
V
VALERIE • couple • fr
6
Pros:

L emplacement
Le réceptionniste est accueillant

Cons:

L hôtel se situe au 1er étage sans ascenseur
Chambre côté rue : bruit extérieur important
Les serviettes de bain sont usées
Manque une ampoule dans la sdb : je n ai pas pu me maquiller
Le petit déjeuner est à revoir .

2026-02-11 • via Nuitee
B
Bruno • couple • fr
8
Pros:

Très bien placé

Cons:

Escalier pentu si peu de mobilité ou très chargé

2026-02-10 • via Nuitee
M
MHammed • solo_traveller • fr
10
2026-02-10 • via Nuitee
D
Dimitri • couple • fr
9
Pros:

Bonjour. Notre séjour à été agréable. Merci.
A plus tard.

Cons:

R A S

2026-02-09 • via Nuitee
C
Catherine • couple • gb
8
Pros:

Very reasonable price for a city centre location. Bed was exceptionally comfortable. Reception person was very nice and he was very attentive.

Cons:

Was difficult to find, it's a door underneath a restaurant and although the satnav took us straight there, you are turning into a footpath which turns into a street so we drove past the turnoff twice and only turned when the car in front went up there.

2026-02-09 • via Nuitee
F
Feriel • couple • fr
8
Un bon rapport qualité à Tours a recommander
Pros:

Hotel avec un bon rapport qualité
Excellente situation à côté de la gare SNCF et pleins de commodités( restaurants …)
Lit King size confortable et staff accueillant

2026-02-08 • via Nuitee
M
michel • couple • fr
7
Pros:

Accueil sympathique.
La chambre pas trop petite, visiblement refaite récemment, était propre.

Cons:

Petit déjeuner un peu limite. Le jambon n'était pas bon du tout. La toute petite machine à café semble bien dérisoire. (mais on nous a proposé des œufs brouillés, qui se sont avérés très corrects).
La porte de la salle de bain frotte sensiblement sur le sol, dure à ouvrir. La sdb est propre, mais le joint du bac à douche est noir (moisissure).

2026-01-31 • via Nuitee
T
Thibault de Joux • couple • fr
8
bon rapport qualité-prix
Pros:

l'emplacement, le grand lit confortable, chambre spacieuse

Cons:

parking payant dans la rue, joint de la douche en mauvais état (moisissures)

2026-01-29 • via Nuitee
R
Rim • solo_traveller • fr
5
Pros:

L’emplacement

Cons:

Le ménage n’a pas été fait le deuxième jour

2026-01-28 • via Nuitee
S
Saikat • solo_traveller • fr
8
Comfortable after a weary travel of visiting around
Pros:

The hotel was conveniently within a 5 mintues' walk from the station. There are plenty of options of eateries around the hotel. Very comfortable, especially on a winter day, when the temperature was around -1 C.

2026-01-27 • via Nuitee
M
MICKAEL • couple • fr
8
Pros:

Très bonne literie. Personnel arrangeant

2026-01-25 • via Nuitee
F
Francis Tanneur • solo_traveller • fr
9
Un nid douillet
Pros:

Le confort, la tranquillité du lieu.

Cons:

Fermeture de la porte trop bruyante. On entend celle de la chambre à côté.

2026-01-25 • via Nuitee
S
Sylvie • couple • fr
8
2026-01-24 • via Nuitee
V
Vincent • solo_traveller • fr
9
2026-01-23 • via Nuitee
V
Valérie • couple • fr
7
2026-01-21 • via Nuitee
H
Herve • couple • fr
10
Pros:

L emplacement. La propreté.

Cons:

Rien

2026-01-21 • via Nuitee
S
stephanie • couple • fr
7
Pros:

Bon petit déjeuner
Bonne literie

Cons:

Rue très bruyante

2026-01-20 • via Nuitee
K
Karine • solo_traveller • fr
1
2026-01-20 • via Nuitee
B
Barrault • couple • fr
5
Pros:

Idéalement placé, proche de la gare.
Lit grand et confortable.

Cons:

Pas de chauffage dans la chambre avant au moins 21h, et pas de possibilité de régler la température de celui-ci. L’air soufflé par le chauffage était froid, nous avons dormi avec une couverture supplémentaire.
Ménagement partiellement fait notamment dans la salle de bain avec des cheveux dans les tiroirs du meuble

2026-01-19 • via Nuitee