Les chambres du Waterzooi

Hotels
82 quai des hollandais , Dunkerque , FR

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very good central location (near port/sea/centre)
Many mentions of comfortable beds and clean rooms
Breakfast frequently praised (varied, very good, 'superb')
Friendly/helpful restaurant staff and some front‑of‑house positive experiences
Quiet location for many guests
Cons:
Inconsistent service/check‑in issues and occasional staff absence
Amenity problems: poor Wi‑Fi, no air conditioning, broken fridge
Cleanliness problems in some rooms (dirty toilet brush, shower, humidity)
Noise/soundproofing issues and isolated incidents of late‑night disturbances
Mixed value perception due to pricey/small breakfast portions

Categories

Cleanliness
1
Mixed: many reviews praise clean rooms and 'chambres impeccables', but there are repeated specific complaints (dirty toilet brush, shower lacking cleanliness, humidity in bathroom).
Service
1
Mixed but slightly positive: several mentions of 'personnel très sympa', 'super service' and helpful restaurant staff, offset by reports of absent staff and unclear check-in.
Location
1
Consistently praised: very central, close to port, sea and town centre; many guests highlight the convenient and calm location.
Room Quality
1
Mixed: comfortable beds and agreeable rooms for many, but noted issues include a bad mattress for some guests, humidity, fridge not working and occasional extra-bed problems.
Amenities
1
Negative: repeated complaints about poor Wi‑Fi, absence of air conditioning, broken fridge and unclear check‑in infrastructure despite in-room extras like coffee dosettes.
Value for Money
1
Slightly negative: some guests call the hotel good value, but others find the breakfast overpriced and portions small, leading to mixed perceptions of value.
Food and Beverage
1
Strongly positive: numerous comments praise the breakfast (varied, very good, 'superb') and a helpful restaurant team; occasional notes about pastry freshness/size.
Overall Experience
1
Mixed overall: many enjoyable stays and recommendations, but significant service lapses (no staff, late-night alarm/party disturbances) lead to notable negative experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 05:38

Property Description

Welcome to Les chambres du Waterzooi, your ideal retreat in Dunkerque, where comfort meets convenience!

Modern Comfort
Enjoy well-appointed rooms featuring flat-screen TVs, cozy seating areas, and coffee machines, ensuring a relaxing end to your busy day. Each room also offers a private bathroom complete with complimentary slippers and toiletries.

Delicious Breakfast Options
Start your day right with a sumptuous buffet breakfast available for an additional charge, providing a delightful selection of options to fuel your adventures.

Exceptional Hospitality
Our 24-hour front desk is at your service, ensuring your needs are attended to at all times, making your stay as comfortable as possible.

Treat yourself to a memorable experience and book your stay at Les chambres du Waterzooi today!

Important information:

This property does not feature a reception desk and offers self-check-in only, using your first and last name, except when the restaurant is open.

Please note that the property can only be accessed via stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Andrzej • solo_traveller • fr
10
Très belle chambre au cœur de Dunkerque
Pros:

Un emplacement idéal et une chambre tout confort et bien aménagé

2026-10-23 • via Nuitee
C
Carine • extended_group • be
9
Pros:

Prachtige locatie, prachtige kamers, een fantastisch bed om in weg te dromen, super goede matras, ontbij was zalig, alles was aanwezig, pluspunt was wat vers fruit, en een gebakje ;-), modern comfort op de badkamer.

Cons:

geen opmerkingen

2026-10-19 • via Nuitee
W
WM • family_with_children • fr
8
Pros:

Grand merci au personnel. Mise à part le petit déjeuner généreu et varié, on a beaucoup apprécié le restaurant le soir (goutez leur waterzoï de poissons !). En bref, c'était just perfect :- )

Cons:

Tout était parfait

2026-10-15 • via Nuitee
G
Gary • couple • gb
1
2026-10-12 • via Nuitee
N
Nadege • family_with_children • fr
8
2026-10-11 • via Nuitee
H
hadjila • solo_traveller • fr
9
Hotel chaleureux
Pros:

Chambre spacieuse et bien équipé. (Peignoirs,pantoufles,machine a café, sèche cheveux..)

Cons:

Ras

2026-10-10 • via Nuitee
G
Gregory • solo_traveller • fr
9
Pros:

Qualité de la chambre, propreté

Cons:

Pas de personnel d'accueil. Remise des clés par boitier extérieur

2026-09-18 • via Nuitee
B
Benoit • couple • fr
10
2026-09-16 • via Nuitee
E
Eric • solo_traveller • nl
8
Fijn doorreis hotel in hartje Duinkerke
Pros:

Prettige ligging op doorreis naar Calais.

Cons:

Hotel zonder receptie. Toegangskaartprinter was defect. Hulp was in eerste instantie onbereikbaar. Het probleem werd na naar tevredenheid ppgelost.

2026-09-16 • via Nuitee
F
Françoise • solo_traveller • fr
9
2026-09-09 • via Nuitee
L
Lid • solo_traveller • fr
7
2026-09-07 • via Nuitee
S
Steph • couple • fr
4
Pros:

Emplacement idéal pour stationner

Cons:

Propreté confort vu le prix

2026-09-07 • via Nuitee
P
Pascal • couple • be
9
Pros:

La situation, la propreté et la qualité de l’équipement

Cons:

Rien

2026-09-06 • via Nuitee
J
Juliette • solo_traveller • fr
9
Adresse à noter dans ses tablettes dunkerquoises
Pros:

La chambre était chic et cossue mais non ostentatoire. Toutes les petites attentions y étaient: de la salle de bain au petit déjeuner sur le bureau. La situation de l'hôtel était juste exceptionnelle. J'aurai bien essayé le restaurant à l'image de la chambre mais il est fermé le mercredi soir (jour de mon arrivée)

Cons:

Le lit était super large mais en fait composé de deux matelas mou... pas évident de passer d'un côté à l'autre dans le lit. Personnellement je préfère les matelas plus fermes. Mis à par ce bémol de literie, je recommande vivement

2026-09-05 • via Nuitee
D
Delphine • couple • fr
10
2026-09-04 • via Nuitee
R
Rob • couple • nl
8
2026-08-31 • via Nuitee
G
Geoffroy • family_with_children • fr
8
2026-08-31 • via Nuitee
F
Faratiana • solo_traveller • fr
6
2026-08-30 • via Nuitee
N
Nathalie • solo_traveller • fr
9
2026-08-30 • via Nuitee
G
Guillaume • couple • fr
6
Hôtel à chosir en hiver
Pros:

confort literie, emplacement

Cons:

pas de clim et l hôtel etait situé à un carrefour( arrêt de bus +feu rouge) difficile de dormir pendant la canicule

2026-08-30 • via Nuitee