Les chambres du Waterzooi

Hotels
82 quai des hollandais , Dunkirk , fr

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Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
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Review Highlights

Pros:
Very good central location (near port/sea/centre)
Many mentions of comfortable beds and clean rooms
Breakfast frequently praised (varied, very good, 'superb')
Friendly/helpful restaurant staff and some front‑of‑house positive experiences
Quiet location for many guests
Cons:
Inconsistent service/check‑in issues and occasional staff absence
Amenity problems: poor Wi‑Fi, no air conditioning, broken fridge
Cleanliness problems in some rooms (dirty toilet brush, shower, humidity)
Noise/soundproofing issues and isolated incidents of late‑night disturbances
Mixed value perception due to pricey/small breakfast portions

Categories

Cleanliness
1
Mixed: many reviews praise clean rooms and 'chambres impeccables', but there are repeated specific complaints (dirty toilet brush, shower lacking cleanliness, humidity in bathroom).
Service
1
Mixed but slightly positive: several mentions of 'personnel très sympa', 'super service' and helpful restaurant staff, offset by reports of absent staff and unclear check-in.
Location
1
Consistently praised: very central, close to port, sea and town centre; many guests highlight the convenient and calm location.
Room Quality
1
Mixed: comfortable beds and agreeable rooms for many, but noted issues include a bad mattress for some guests, humidity, fridge not working and occasional extra-bed problems.
Amenities
1
Negative: repeated complaints about poor Wi‑Fi, absence of air conditioning, broken fridge and unclear check‑in infrastructure despite in-room extras like coffee dosettes.
Value for Money
1
Slightly negative: some guests call the hotel good value, but others find the breakfast overpriced and portions small, leading to mixed perceptions of value.
Food and Beverage
1
Strongly positive: numerous comments praise the breakfast (varied, very good, 'superb') and a helpful restaurant team; occasional notes about pastry freshness/size.
Overall Experience
1
Mixed overall: many enjoyable stays and recommendations, but significant service lapses (no staff, late-night alarm/party disturbances) lead to notable negative experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 05:38

Property Description

Welcome to Les chambres du Waterzooi, your ideal retreat in Dunkerque, where comfort meets convenience!

Modern Comfort
Enjoy well-appointed rooms featuring flat-screen TVs, cozy seating areas, and coffee machines, ensuring a relaxing end to your busy day. Each room also offers a private bathroom complete with complimentary slippers and toiletries.

Delicious Breakfast Options
Start your day right with a sumptuous buffet breakfast available for an additional charge, providing a delightful selection of options to fuel your adventures.

Exceptional Hospitality
Our 24-hour front desk is at your service, ensuring your needs are attended to at all times, making your stay as comfortable as possible.

Treat yourself to a memorable experience and book your stay at Les chambres du Waterzooi today!

Important information:

This property does not feature a reception desk and offers self-check-in only, using your first and last name, except when the restaurant is open.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Patrick • family_with_children • fr
10
Pros:

Tout

Cons:

Rien

2026-04-16 • via Nuitee
P
Pascal • family_with_children • fr
8
Pros:

Qualité, serviabilité du personnel, en particulier pour le petit déjeuner.
Propreté des chambres, et confort du lit ayant une jolie vue sur le port.

Cons:

L'accueil impersonnel avec un code qui ne fonctionnait pas... mais il faut s'y faire, ça risque d'être de plus en plus comme ça.

2026-04-16 • via Nuitee
J
Jeurissen • couple • nl
7
Prima verblijf voor een overtocht naar Engeland
Pros:

Ontbijt prima, kamer netjes niet groot en voldeed zeker voor 1 nacht. Had meer van de omgeving Duinkerken verwacht qua vertier.
Bed was iets te zacht voor mijn vader (86) om er goed uit te komen, maar goed geslapen. Wij gebruikte dit voor een overtocht naar Engeland en daar is t zeker voor geslaagd.

Cons:

Ik had meer van Duinkerken zelf verwacht

2026-04-16 • via Nuitee
S
stephane • solo_traveller • fr
9
2026-04-14 • via Nuitee
C
Christophe • couple • be
10
2026-04-08 • via Nuitee
M
Manuel • family_with_children • pt
7
Comfortable.
Pros:

Bed was comfortable

Cons:

Extra bed was not not made (but i reserved very late, so that can be an excuse). Hall has bad smell.

2026-04-08 • via Nuitee
C
Christophe • couple • be
10
2026-04-08 • via Nuitee
K
kelka • extended_group • be
8
Très bon séjour dans une région sous estimée qui offre de multiple balades nature, belles plages.
Pros:

Situation de l'hôtel très central, chambre confortable, très bon petit déjeuner.

Cons:

Eclairage nocturne automatique de la Chambre très désagréable.
Borne de check in.

2026-04-07 • via Nuitee
V
vlviv • family_with_children • ua
10
Pros:

Location, comfortable bed.

2026-04-06 • via Nuitee
D
DOMINIQUE • solo_traveller • fr
9
2026-03-30 • via Nuitee
P
Philippe • solo_traveller • be
8
2026-03-30 • via Nuitee
J
Joachim • solo_traveller • de
9
2026-03-15 • via Nuitee
M
MARTINE • couple • fr
9
très bon séjour chambre propre et un trés bon déjeuner
Pros:

la propreté de la chambre et un très bon déjeuner

Cons:

un peu d'humidité dans la salle de bain et un peu dans la chambre

2026-03-13 • via Nuitee
V
Valérie • couple • fr
8
Séjour agréable
Pros:

La vue sur le port bien situé chambres confortables le personnel et le gardien de nuit sympathique

2026-03-12 • via Nuitee
N
Natalia • family_with_children • fi
10
2026-03-11 • via Nuitee
G
Gressens • family_with_children • be
8
2026-02-24 • via Nuitee
C
catherine • extended_group • fr
10
Super séjour pour le carnaval
Pros:

Chambres impeccables avec bonne literie , emplacement proche de la mer et du centre ville de Dunkerque, au calme. L’équipe présente au restaurant du même nom est très serviable et souriante.

2026-02-23 • via Nuitee
M
Michel • couple • nl
9
2026-02-08 • via Nuitee
V
VINCENT • solo_traveller • fr
9
2026-01-30 • via Nuitee
F
francesa • family_with_children • fr
10
Pros:

Super service

2026-01-30 • via Nuitee