Facilities

Non-smoking rooms
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Hot tub: private, lovely and frequently praised
Stylish/modern room decor in several stays
Staff/owner often responsive and friendly in multiple reports
Some guests report great value and would stay again
Quiet/no interruptions and good design noted
Cons:
Serious cleanliness issues reported (dirty linens, debris, unclean hot tub in one stay)
Large £250 deposit required and refund complaints
Reports of being overcharged/overpriced
Appalling customer service for at least one guest refusing refund
Damaged fixtures and maintenance problems (broken lampshade, cracked seals, heating not working)
Limited kitchen equipment (no saucepan, no sponge/soap)
TV/Wi‑Fi not working for some guests
Parking difficulties mentioned by some guests

Categories

Cleanliness
1
Multiple reviews report serious cleanliness issues (cigarette burn in duvet, dirty marks on furniture, spillage under sink, used toilet rolls left, debris and confetti left on floors, unclean hot tub in one stay). Overall strongly negative cleanliness reports.
Service
1
Mixed but largely positive in several stays: hosts/staff described as very responsive, kind and communicative in multiple reviews. However one detailed report describes appalling customer service and refusal to refund — overall sentiment leans positive for responsiveness with isolated major failure.
Location
1
Location mentioned as good in reviews; parking noted as a minor difficulty in one review but not a dealbreaker.
Room Quality
1
Room condition is mixed: some guests described lovely rooms and decor, while others reported damaged fixtures (broken lampshade, cracked door seals, missing wall chunks), malfunctioning heating and issues with locks.
Amenities
1
Hot tub repeatedly praised as private and excellent by multiple guests (major amenity highlight). Some amenities had problems (unclean hot tub in one stay, TV/Wi‑Fi not working, limited kitchen equipment), but overall the hot tub and decor lift this category.
Value for Money
1
Multiple comments describe the property as overpriced and complain about a large £250 deposit requirement and poor refund handling — clear negative sentiment on value.
Food and Beverage
1
Limited mentions: kitchen lacked basic cookware and cleaning supplies, leading guests to order food instead — mildly negative for F&B/food-prep facilities.
Overall Experience
1
Overall mixed but leaning negative: several excellent stays focusing on hot tub and service counterbalanced by severe cleanliness and customer-service complaints that made some stays unstayable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 11:34

Property Description

Welcome to MyNites, your luxurious retreat in the heart of Birmingham!

Prime Location
Experience the best of the city with just an 11-minute stroll to the Birmingham Back to Backs and close proximity to renowned attractions like the Hippodrome Theatre and Bullring Shopping Center.

Exceptional Amenities
Each thoughtfully designed guest room features modern comforts, including a microwave, stovetop, and flat-screen TV. Enjoy the convenience of complimentary toiletries and, for select rooms, a charming balcony.

Stylish & Comfortable Accommodations
Relax in spacious rooms that blend elegance with functionality. Refresh in the shower or unwind with a well-deserved cup of tea, all while enjoying the plush ambiance of your home away from home.

Escape to MyNites and elevate your stay—book your unforgettable experience today!

Important information:

Please note that the property is not friendly for wheel access users.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kay • couple • gb
7
Pros:

Clean property! Comfy & cosy. Decent location with parking.

2026-03-30 • via Nuitee
A
Azeez • couple • gb
8
A very pleasant stay
Pros:

A cool environment and good room ambient

2026-03-29 • via Nuitee
N
Nikita • couple • gb
1
Read the small print to this accommodation as you have to pay £250 before you even get into your room and unfortunately
2026-03-29 • via Nuitee
S
Shaquille • couple • gb
5
Pros:

Had a microwave

Cons:

WiFi didn't connect to tele
Duvet too small

2026-03-29 • via Nuitee
A
Abigail • couple • gb
7
Hot tub disappointing and cleanliness below par, needed assistance more than once
Pros:

The room was lovely well decorated and for the most part clean, there was a cooler microwave kettle plates cups and utensils all very convenient.

Cons:

We stayed for two nights, the location is deep into the back streets of digbeth, while we were staying there most of the roads were closed or blocked , taxi drivers were even struggling to navigate how to get out, this posed an issue with location. However this can’t be helped generally I feel we may have been unlucky but a bit of prior warning from the property could have been useful.
The hot tub, and main reason we booked was set in a nice private spot just outside the room on the balcony, there wasn’t much room out there, and putting back (what we now know to be temporary) sheet over the tub was difficult. You had to actually be in the hot tub for this to go back on. The hot tub wasn’t working on our first night and we spent till maybe 2 pm the second day trying to get it working… YouTube videos etc, when it came up with a fault I messaged the property who came down quickly and had to reset the whole system, which included having to empty the water and refill, there wasn’t a huge switch inside the door, the kind that looks like it shouldn’t be touched that needed switching on and off again, if the property left some minor instructions that state this I feel like we would have been able to problem solve a lot easier and we possibly would’ve had a better stay. However on saying that the staff were quick to respond and resolve the issue once aware.
We then went out on the second evening, and on return the room passcode had reset and we were unable to get back into the room, another message and call to the manager and again they were quite quick to respond and reset the code so we could enter, all just inconvenience rather than major issues.
The bed is very low to the floor and the upholstery on it hadn’t been cleaned very well there was what appeared to be sick splattered across the backboard. Not really very appealing but again easily fixed.

2026-03-23 • via Nuitee
S
Sairish • couple • gb
7
2026-03-21 • via Nuitee
R
Rhys • solo_traveller • gb
7
2026-03-12 • via Nuitee
M
Mihai • couple • gb
1
Hoților!!!!
Pros:

Sunt niște hoți plătești 88£ cameră și după îți cere alți 250£ depozit pt nu știu ce, sunt niște hoți… nu recomand la nimeni

Cons:

Dacă cancelezi booking-ul îți returnează după 5/7 zile lucrătoare banii înapoi și nu primești toți banii îți returnează 15/20% din banii care i-ai plătit 😤

2026-03-06 • via Nuitee
J
Johnson • couple • gb
6
2026-03-01 • via Nuitee
K
Kaire • couple • gb
6
2026-02-24 • via Nuitee
A
Alwaleed • couple • qa
6
2026-02-12 • via Nuitee
H
Hebeny • couple • gb
1
Disgusting. Overpriced. Appalling customer service
Pros:

There was nothing to like it was absolutely disgusting

Cons:

The stay here at MyNites Birmingham was appalling.
We had to sleep in our coats as the heating wouldn’t work even though it said it was on, the seals around the door were cracked and missing chunks of the wall so it was cold.
There was a cigarette burn in the duvet
There were dirty marks on the chair so we couldn’t sit on it
Under the kitchen sink was some kind of spillage which was disgusting
There were used toilet rolls in the bathroom undersink drawer
There was heart confetti bits on the floor, heart balloons on the floor and a tea light candle swept under the bed like it hadn’t been cleaned from the previous people who stayed.
The lampshade was broken and the plug to the lamp was missing a prong so it couldn’t be used.
Under the microwave was dirt, dust, a false nail and a hair grip.
The tv didn’t work even to hotspot there was no WiFi or anyway to watch anything on the tv
The shower was wobbling when touched it didn’t feel safe to be used.
The hot tub had not been cleaned there was bits of dirt on the back side left seat, the water was cloudy and it smelt foul and mouldy.
We also had problems locking the door and there was no way to lock the door from the inside.
We’ve requested a full refund as it’s well overpriced and the place is unstayable but the customer service is also appalling and haven’t even offered an apology let alone a refund even with all our photographic and video evidence of the disgusting room

2026-02-09 • via Nuitee
D
David • couple • gb
1
THERE'S A £250 DEPOSIT TO STAY HERE
Pros:

THERE'S A £250 DEPOSIT PAYABLE TO STAY HERE
AVOID

Cons:

THERE'S A £250 DEPOSIT TO STAY HERE AVOID

2026-01-29 • via Nuitee
Z
Zahed • couple • gb
10
2026-01-26 • via Nuitee
E
Ella • couple • gb
7
Pros:

The hot tub was lovely and private, room decor really nice

Cons:

The kitchen didn’t have much in it. We had bought food to make but the kitchen didn’t have a saucepan or anything really to do this very basic we didn’t make any food in the end in the kitchen and paid out for delivery.

2026-01-24 • via Nuitee
P
Paczkowski • couple • gb
8
2026-01-23 • via Nuitee
P
Pete • couple • gb
10
Great value for the money would definitely stay again
Pros:

Room was lovely we had a great nights stay

2026-01-20 • via Nuitee
C
Christian • couple • gb
7
Overall very good just what we needed for the night
Pros:

Cool ultra modern styling!

Cons:

Didn’t like the door into the bathroom and nothing to help you wash us dishes e.g a sponge or soap

2026-01-20 • via Nuitee
B
Bilal • couple • gb
10
Pros:

No interruption, great design , clean

2026-01-20 • via Nuitee
T
tianna • extended_group • gb
10
2026-01-20 • via Nuitee