Chateau de Sacy

Hotels
rue des croisettes , Sacy , fr

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location surrounded by vineyards / great views
Lovely building and well-decorated rooms
Friendly, attentive front-of-house staff
Excellent breakfast noted by multiple guests
Dog-friendly amenities (beds and treats) for pets
Cons:
Restaurant quality and service frequently criticized (tasting-menu-only, slow service, poor dishes)
Perceived poor value for money; many guests find it too expensive
Room issues in some cases: dated or broken furniture, only bathtub/no shower
Housekeeping lapses (e.g., rotten fruit found in a room)
Occasional service failures in restaurant (cannot handle orders properly)

Categories

Cleanliness
1
Mixed: generally fine breakfasts and overall upkeep mentioned, but specific negatives such as 'verrot fruit' found in a room indicate lapses in housekeeping.
Service
1
Generally praised front-of-house staff as helpful and friendly, though restaurant service had issues (very slow, problems handling a fish order) leading to a mixed-but-leaning-positive assessment.
Location
1
Very strong: repeatedly described as a special/charming location surrounded by vineyards with great views — quiet and ideal for a romantic stay in Champagne.
Room Quality
1
Mostly positive: rooms and interior decor are frequently described as beautiful and well appointed, but some rooms have dated or broken furniture and limited shower options (only bathtub), reducing the rating slightly.
Amenities
1
Mildly positive: dog-friendly amenities (beds/goodies) and a warm property atmosphere noted; spa was not used by reviewers and some rooms lack a proper shower, so amenities are not uniformly strong.
Value for Money
1
Negative: multiple reviewers state the hotel is 'too expensive' or that price/quality is out of proportion; explicit statements that it's not cheap and lacks corresponding quality.
Food and Beverage
1
Negative: several complaints about the restaurant — tasting-menu-only with no evening À la Carte, poor quality dishes, slow service and specific meal failures (undercooked fish, disappointing cheese dessert).
Overall Experience
1
Positive overall: despite F&B and some room issues, many guests call the stay 'wonderful', 'superb' or 'one of our best stays', praising the chateau, grounds, breakfast and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 19:00

Property Description

Experience the enchanting charm of Château de Sacy, nestled in the picturesque village of Sacy amidst the lush vineyards of Reims.

Luxurious Accommodations
Indulge in one of our 12 elegantly designed rooms and suites, each equipped with modern amenities like flat-screen TVs, private bathrooms, and select rooms boasting serene balconies for ultimate relaxation.

Culinary Delights
Savor the refined flavors at our on-site restaurant, where we pride ourselves on featuring exquisite local products in every dish. Complimentary continental breakfast is also available to start your day on a delicious note.

Wellness Retreat
Rejuvenate your body and mind in our wellness area, Ec(h)o, featuring a luxurious Turkish bath and a fitness room. Enhance your experience by exploring the surroundings with our bicycle rental service.

Escape to the tranquility of Château de Sacy—book your stay with us today!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

We are happy to welcome pets. A supplement of 30€ per night will be added to your bill. Upon arrival, a special treat will be waiting for your pets in your room.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Paul couple nl
10
2026-07-10 via Nuitee
M
Marcel couple nl
8
Pros:

Prachtige kamer en sfeervol restaurant met uitzicht over de wijnvelden. Dichtbij Reims.

Cons:

Personeel was vriendelijk maar miste het overzicht bij het diner. Te weinig personeel bij het ontbijt. Ontbijt kan beter voor deze prijsklasse, maar wij kwamen niets tekort.

2026-07-10 via Nuitee
E
Elisabeth couple nl
9
Geweldig verblijf gehad tijdens onze huwelijksreis
Pros:

Luxe, eten/drinken en mega fijne kamer met goed bed en geluidsloze airco

Cons:

Prijs-kwaliteit

2026-06-28 via Nuitee
C
Christelle couple fr
9
Tous les ingrédients sont réunis pour passer un séjour parfait.
Pros:

Endroit charmant et idyllique. Excellent petit déjeuner. Vue splendide sur les vignes. Chambre élégante et literie très confortable.

Cons:

Le Summer Sacy !.. à l’encontre de l’image de l’établissement et Trop d’attente aux stands alimentaires. Nous reviendrons mais à une autre date.

2026-06-28 via Nuitee
H
HJ couple us
9
A serene escape in the heart of Champagne
Pros:

The hotel is nestled in a beautiful, quiet vineyard with stunning views and offers easy access to Sacy, where you can enjoy champagne tastings at small, family-owned wineries. We had a wonderful experience; the restaurant was intimate and excellent.

Cons:

The property is tucked away in a quiet, secluded area, offering a true escape. It is worth noting that you will need to arrange for a car, taxi, or ride-share to get around, which typically requires about 15–20 minutes of lead time. The train station is just a convenient 5-minute drive away, so as long as you plan your transfers in advance, it is very manageable.

2026-06-25 via Nuitee
M
Matthew solo_traveller gb
10
A marvellous fab place to stay.
Pros:

Stayed here twice going out to Austria and back. It’s a really nice place to stay and i was in 2 fabulous rooms.
Lovely location.

2026-06-23 via Nuitee
N
Nicolas couple ar
10
Pros:

Everything was perfect: the location, the views, and the staff, who were incredibly professional and kind.

On the morning of our departure, the taxi we had booked never arrived. A member of the reception team kindly took his own car and drove us to the train station. Otherwise, we would have missed our train.

If you plan to stay for a few days, I highly recommend making lunch or dinner reservations in advance, as the hotel restaurant fills up quickly, as do most restaurants in the area.

2026-06-22 via Nuitee
A
Amy Isenberg solo_traveller il
10
Pros:

Lovely staff beautiful place and scenery
Rooms are comfortable

2026-06-22 via Nuitee
J
JAQUELINE couple br
8
2026-06-16 via Nuitee
A
Adela couple al
10
Pros:

We had a wonderful stay at Château de Sacy while celebrating our 15th wedding anniversary. The beautiful vineyard views, peaceful atmosphere, and excellent food made our experience truly special. A heartfelt thank you to the staff for their warm hospitality—we hope to return soon.

2026-06-15 via Nuitee
A
Adeela couple ch
3
2026-06-10 via Nuitee
N
NEO solo_traveller za
9
Memorable
Pros:

Breathtaking, beautifully appointed, attention to every tiny detail

Cons:

Service at the restaurant is extremely slow, property is in a tiny village, too far from main attractions, and nothing to do in the local village - no local restaurants, no shops or places of interest.

2026-06-10 via Nuitee
O
Olivier couple ca
10
2026-06-08 via Nuitee
H
Hannes couple at
10
Besser geht's nicht
Pros:

Sehr freundliches und professionelles Personal, Fragen wurden immer mit ausserordentlicher Höflichkeit beantwortet, kurzfristige Planänderungen wurden immer ermöglicht, auch ohne Retsaurantreservierung konnte uns mehrmals ein Tisch angeboten werden!!!

Cons:

nichts

2026-06-05 via Nuitee
L
lida couple de
10
Pros:

beautiful chateau with gorgeous views and wonderful staff!

2026-06-02 via Nuitee
V
valentina extended_group it
9
Immersi nelle vigne
Pros:

Un castello nelle vigne
Panorama spettacolare
Staff gentile e disponibile
Buona colazione con scelte alla carta

Cons:

Non abbiamo potuto cenare in struttura pur alloggiando lì perché al completo. Credo dovrebbero favorire i clienti

2026-06-02 via Nuitee
C
christopher extended_group ch
10
2026-05-29 via Nuitee
M
Mark extended_group us
10
Wonderful property on the petite montagne.
Pros:

Beautiful property, attentive staff, great location

2026-05-28 via Nuitee
C
Cedric couple be
9
Belle endroit pour un petit weekend
Pros:

Cadre magnifique avec vue dégagée sur les vignes. Très calme mais accessible rapide à la ville. Excellent restaurant.

Cons:

Les jeunes serveurs.ses qui se font sèchement réprimander devant les clients dans le restaurant nous a mis assez mal à l’aise. Le petit déjeuner était un peu triste à la fois en terme de présentation et de service. À éviter.

2026-05-27 via Nuitee
O
Ole solo_traveller dk
7
2026-05-19 via Nuitee