Chateau de Sacy

Hotels
rue des croisettes , Sacy , fr

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Charming architecture
Comfortable rooms
Friendly staff
Cons:
High prices
Inconsistent service
Food quality issues

Categories

Cleanliness
1
Some comments indicate a need for better cleanliness and upkeep.
Service
1
Mixed reviews; some staff were mentioned positively, but there were service delays.
Location
1
Location praised for its beauty and surroundings.
Room Quality
1
Rooms described as beautiful but service issues reported.
Amenities
1
Amenities received some praise but also criticisms regarding food quality.
Value for Money
1
Value for money criticized due to discrepancies in food quality versus price.
Food and Beverage
1
Food quality received significant criticism, especially regarding the restaurant offerings.
Overall Experience
1
Overall experience was considered good but impacted by service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 17:24

Property Description

Experience the enchanting charm of Château de Sacy, nestled in the picturesque village of Sacy amidst the lush vineyards of Reims.

Luxurious Accommodations
Indulge in one of our 12 elegantly designed rooms and suites, each equipped with modern amenities like flat-screen TVs, private bathrooms, and select rooms boasting serene balconies for ultimate relaxation.

Culinary Delights
Savor the refined flavors at our on-site restaurant, where we pride ourselves on featuring exquisite local products in every dish. Complimentary continental breakfast is also available to start your day on a delicious note.

Wellness Retreat
Rejuvenate your body and mind in our wellness area, Ec(h)o, featuring a luxurious Turkish bath and a fitness room. Enhance your experience by exploring the surroundings with our bicycle rental service.

Escape to the tranquility of Château de Sacy—book your stay with us today!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

We are happy to welcome pets. A supplement of 30€ per night will be added to your bill. Upon arrival, a special treat will be waiting for your pets in your room.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
gianluca couple it
9
Una meraviglia immersa nello champagne
Pros:

Chateau meraviglioso, immerso nelle vigne, struttura calda e accogliente come piace a noi. Lo staff è stato veramente gentile. Camera in stile, meravigliosa. La sala del ristorante e della colazione bellissime.

Cons:

Il ristorante non l'ho trovato all'altezza sia per la colazione che per la cena, costoso senza avere veramente la giusta qualità. Peccato.

2026-02-14 via Nuitee
C
Christine couple gb
8
Such a fabulous chateau but dinner was very disappointing.
Pros:

A fabulous building with beautiful bedrooms and the most stunning interior decor, we just love it !

Cons:

The restaurant no longer offers an À la Carte menu in the evening and so there is no choice - you have to have the tasting menu. If you stay more than one night you have to have exactly the same meal again. This is not acceptable.

2026-02-12 via Nuitee
M
mathieu couple be
10
2026-01-21 via Nuitee
C
christoph couple ch
5
schöne lage, grosses zimmer, keine dusche - nur badewanne. nachtessen ein debakel
Cons:

wir hatten eine ganze dorade bestellt
der fisch war nicht richtig gegrillt, der service konnte ihn nicht zerlegen, er ging zum aufwärmen nochmals in die küche und kam als katastrophe wieder zurück. kleiner trost, wir haben nichts dafür bezahlt
der käsedessert ist absolut frankreich unwürdig - 4 winzige kleine stücke

2026-01-20 via Nuitee
T
Trudie family_with_children au
9
Gorgeous hotel!
Pros:

The hotel was fabulous, beautiful rooms, grounds and dining area.

Cons:

The service in restaurant was extremely slow and we had been sat for nearly an hour before alerted them that we hadn’t yet been asked for our drink order.

2026-01-19 via Nuitee
B
Bernard couple be
7
2026-01-15 via Nuitee
F
Frank couple nl
10
2026-01-10 via Nuitee
A
Artem family_with_children ae
10
Pros:

Отличный завтрак, вкусный ужин, прекрасный вид и сервис

2025-12-30 via Nuitee
S
stephanie couple it
10
One of our best stays with our 2 Labradors
Pros:

This is a wonderful hotel in a lovely location; a lot of attention paid to details and a wonderful reception for us and our two Labradors with beds and goodies just for them in the room. We really loved our experience!

Cons:

Everything was wonderful!

2025-12-30 via Nuitee
S
Stanislas solo_traveller fr
10
Superbe séjour après avoir acheter du champagne juste à côté.
Pros:

Tout. L’attitude et la disponibilité du personnel.

Cons:

Rien.

2025-12-26 via Nuitee
R
Richard couple gb
10
2025-12-12 via Nuitee
L
Liesbeth extended_group nl
4
Veel te duur voor wat het is!
Cons:

Prijs/kwaliteit compleet uit verhouding.
Interieur gedateerd.
Verrot fruit op de kamer.
Alleen een handdouche in bad.
Slechts 1 stoel op de kamer waardoor er niet te werken viel.

2025-12-08 via Nuitee
E
Elia Carlos couple fr
8
Mitigé
Pros:

Le restaurant

Cons:

Les chambres

2025-12-07 via Nuitee
F
Fernanda couple ar
10
Lovely place for a romantic stay.
Pros:

I loved everything, the view was amazing, the breakfast excellent and the staff really helpful and friendly.

Cons:

I liked everything

2025-12-03 via Nuitee
S
Saif couple ae
10
2025-11-26 via Nuitee
M
MANUEL family_with_children fr
8
Un écrin de sérénité au cœur des vignes… quelques points restent cependant à perfectionner
Pros:

Notre séjour au Château de Sacy restera un beau moment, porté par un cadre enchanteur et un personnel d’une rare bienveillance. Niché au milieu des vignes de Champagne, l'établissement offre un panorama apaisant et une atmosphère unique, à la fois raffinée et authentique. Mention spéciale pour les bains norvégiens, véritable parenthèse de calme et de sérénité — un moment suspendu que nous recommandons sans hésiter.
L’équipe sur place mérite aussi un grand bravo : attentive, souriante et chaleureuse, elle contribue largement au charme du lieu.

Cons:

Le château, malgré son charme indéniable, pourrait bénéficier d’un rafraîchissement et d’une attention plus soutenue à la propreté. Rien de dramatique, certes, mais à ce niveau de gamme, on s’attend à une rigueur plus stricte.
Côté restauration, le rapport qualité/prix pourrait être meilleur (les portions sont vraiment réduites). L’expérience du petit-déjeuner a particulièrement été décevante. Il est étonnant de devoir commander en cuisine des produits aussi simples que des yaourts ou une compote, alors qu’un buffet généreux serait plus en adéquation avec l’esprit du lieu. Ce matin-là, une seule serveuse, adorable mais débordée, tentait de gérer la salle, ce qui s’est traduit par une longue attente, même pour un simple café.

2025-11-12 via Nuitee
R
RAYMOND couple gb
8
spoilt by the evening meal
Pros:

reception, room views and the building, all excellent.

Cons:

This hotel is a very expensive stop over, every thing should be perfect, the restaurant service was slow. taking 3.75 hours for diner. the menu was only two choices at 90e per person one meat, one vegetarian. Both were taster choices not a real meal. portions were minuscule, with the long wait between courses. We completed the menu still hungry and frustrated by the very slow service. The head waiter was rushing around doing his best, the other waiting people seamed not to know what they should be doing. What should have been an enjoyable evening, simply was not.

2025-10-20 via Nuitee
H
Hermann couple de
8
Tolle Lage mitten in den Weinfeldern.
Pros:

Super Lage, sehr viel Liebe zum Detail bei der Ausstattung.

Cons:

Die im Internet gezeigte Menükarte war nicht gültig. Es gab nur 1 Menü. Sehr unflexibel. Unprofessionelle Reaktion.

2025-10-06 via Nuitee
A
Alexander couple nl
9
Een geweldige dag en nacht in de champagne.
Pros:

Prachtige locatie, kamer keek uit over de velden, als een droom. Ruime kamer ook, goed bed, luiken die de kamer verduisteren. Ochtend wakker worden met dit uitzicht is uniek.

Cons:

Het restaurant bood enkel een menu, geen à la carte. We hadden geen zin om een menu te nemen dus de bar bites maar gegeten. Die waren oké. Maar vrienden waren lyrisch over dit restaurant dus dat zal aan onze smaak of het moment liggen.

2025-10-04 via Nuitee
K
Ksenia couple ru
9
Pros:

Великолепное место !потрясающие виды с завтрака и из номера ,очень хороший персонал и обслуживание на завтраках .если хочется окунуться в атмосферу Шампани то это то самое место !

Cons:

Мы жили 2 ночи ,уборка в номере была ужасная ,даже не убрали мусорки ,просто застелили кровать

Очень интересный санузел,есть только ванна и нет душа .длинны шланга от лейки не хватает для высокого человека чтобы помыть голову .
Но самое главное -вода из крана смесителя льется на половину в ванну ,половина на бортик ,тяжело переключается вода с душа на кран .
Я бы на месте отеля заменила краны и добавила шторку соответствующую интерьеру

2025-09-30 via Nuitee