The Grand Platinum Jakarta

Hotels
Jl. Kartini Raya No.57 RT.3/RW.2 Kartini, Sawah Besar , Jakarta , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean / very clean rooms
Friendly and helpful staff
Large, comfortable rooms and beds
New/modern furniture and good in-room amenities (smart TV)
Good breakfast mentioned by several guests
Wellness/jacuzzi and fast Wi‑Fi praised by some
Cons:
Food quality issues: not tasty, limited vegetarian options, and at least one report of food‑related illness
Remote/industrial location, far from city center and limited nearby services
Security concerns: reported theft from a room
Serious spa misconduct reported (unprofessional therapist offering sexual services)
Noise and lack of soundproofing; some lighting/ bathroom safety issues (slippery floor)

Categories

Cleanliness
1
Multiple guests explicitly praised cleanliness («Clean», «Very clean», «النظافة حسن التعامل»). Overall housekeeping is referenced positively across reviews.
Service
1
Staff are frequently described as friendly and helpful; several guests called out good service. However, a serious negative spa incident and a theft report reduce confidence in service consistency.
Location
1
Several reviews explicitly cite poor/remote location, industrial surroundings, long distance from center, lack of nearby amenities, and local dirtiness or safety concerns; a few note convenience to Old Jakarta but negatives dominate.
Room Quality
1
Rooms are repeatedly described as big, comfortable (large beds), new furniture and good amenities (smart TV); some noise and lighting/soundproof issues were reported but room comfort is generally positive.
Amenities
1
Mixed mentions: wellness/jacuzzi and fast Wi‑Fi are praised by some, but the spa massage experience was poor for at least one guest (unprofessional therapist). Net effect is neutral.
Value for Money
1
At least one guest explicitly called it great value for money and new hotel; others did not emphasize price strongly. Overall modestly positive perception of value.
Food and Beverage
1
Multiple complaints about food quality (not tasty, limited vegetarian options, one guest reported food‑related illness/diarrhea). Although breakfast was praised by some, negative food experiences are significant.
Overall Experience
1
Many guests enjoyed the new hotel, staff, rooms and breakfast, but serious issues (theft from a room, an unprofessional spa incident offering inappropriate services, food safety concerns, and location problems) produce an overall mixed-to-negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 04:18

Property Description

Experience luxury and comfort at The Grand Platinum Jakarta, your oasis in the heart of the bustling city!

Exquisite Accommodations
Unwind in our elegantly designed air-conditioned rooms, each equipped with modern amenities including a flat-screen TV, a safety deposit box, and a private bathroom complete with a bidet for your convenience.

Gourmet Dining
Indulge your palate with a delicious breakfast buffet featuring American, Asian, and local specialties at our on-site restaurant, ensuring a delightful start to your day.

Recreation and Relaxation
Take a refreshing dip in our indoor swimming pool or stay active in our state-of-the-art fitness center, making your stay both rejuvenating and invigorating.

Don’t miss out on the ultimate Jakarta experience—book your stay at The Grand Platinum Jakarta today!

Important information:

The Jacuzzi female hot water is closed temporarily from the 29th of May until further notice.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Michael • solo_traveller • de
9
Pros:

Saubere Zimmer. Modernes Bad. Nettes Personal. Das Frühstück ist exzellent, es bietet sehr viel Auswahl und gute Qualität.

Cons:

Die Lage ist nicht ideal.

2026-09-14 • via Nuitee
I
ISHAK • solo_traveller • my
10
2026-09-14 • via Nuitee
E
Elia Rinaldi • solo_traveller • it
8
2026-09-13 • via Nuitee
S
Samuel • solo_traveller • mp
9
Great gym. Great breakfast buffet. Clean and new.
Pros:

The breakfast buffet was excellent. Lots of different food choices and types of cuisine in the buffet. The gym is excellent. Fully equipped and clean. The room was spacious and the bed was very comfortable.

Cons:

The lobby had a lot of mosquitos at night. The immediate walking distance area around the hotel does not have many restaurants or coffee shops.

2026-09-09 • via Nuitee
F
Franck • solo_traveller • fr
10
Pros:

Rapport qualité-prix imbattable. Restaurant ouvert la nuit.

2026-09-07 • via Nuitee
H
HASSAN • solo_traveller • nl
9
Pros:

Staff there are so kind,they listen with great manner

2026-09-07 • via Nuitee
S
Shahla • solo_traveller • se
9
2026-09-01 • via Nuitee
C
Cecilia • couple • it
9
2026-09-01 • via Nuitee
D
Dominique • solo_traveller • fr
8
Pros:

L'hôtel est confortable et le restaurant excellent. Les chambres sont faites rapidement et c est propre. Je reviendrais dans cet hôtel sans hésiter.

Cons:

Les embouteillages pour y arriver et l'arnaque du taxi.

2026-08-31 • via Nuitee
J
Johannes • extended_group • de
8
Pros:

Sehr professionell

Cons:

Frühstück war mittelmäßig

2026-08-30 • via Nuitee
L
Lie Lien • couple • id
10
2026-08-30 • via Nuitee
C
Castañeda Montes • couple • es
10
2026-08-25 • via Nuitee
M
Marco • couple • it
8
2026-08-24 • via Nuitee
L
Lost2004 • solo_traveller • sa
7
Pros:

نظيف ،موقع مميز ، قيمه عادله ، بوفيه افطار جيد

Cons:

تاخر خدمة المصاعد
اعتقد اني صادفت وجود اجتماع افراد لشركات

2026-08-23 • via Nuitee
M
Melissa • couple • it
10
2026-08-22 • via Nuitee
P
pierre • solo_traveller • fr
9
Pros:

Breakfast for all tastes, humongous buffet with everything anybody would want. Good spa, swimming pool etc. Great service.

Cons:

Location uninteresting. Then again it's Jakarta.

2026-08-21 • via Nuitee
K
Kanaga • solo_traveller • nl
9
2026-08-20 • via Nuitee
A
Abeer • couple • sa
10
2026-08-19 • via Nuitee
K
Khalid • couple • sa
10
Pros:

Thank a lot to let me have this such amazing and excellent staying with grand platinum.

Great housing wonderful Spa, over all this will be 10 start hotel!

grand platinum hotel will be my hotel once I plan to visit Jakarta Indonesia

2026-08-17 • via Nuitee
A
Arthur • couple • fr
8
2026-08-14 • via Nuitee