The Grand Platinum Jakarta

Hotels
Jl. Kartini Raya No.57 RT.3/RW.2 Kartini, Sawah Besar , Central Jakarta , id

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Nice breakfast
Cons:
Poor cleanliness
Inappropriate service offerings
Remote location

Categories

Cleanliness
1
Multiple reviews mention issues with cleanliness and dissatisfaction.
Service
1
Staff were friendly and responsive, but the experience varied.
Location
1
Several reviews indicate dissatisfaction with the location being remote and unsafe.
Room Quality
1
Some guests noted the spacious and comfortable rooms.
Amenities
1
Negative feedback about the spa services and lack of basic amenities.
Value for Money
1
Overall value perceived as poor given the reported issues.
Food and Beverage
1
Some guests enjoyed the breakfast and dining options.
Overall Experience
1
The majority expressed significant dissatisfaction with their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 21:38

Property Description

Experience luxury and comfort at The Grand Platinum Jakarta, your oasis in the heart of the bustling city!

Exquisite Accommodations
Unwind in our elegantly designed air-conditioned rooms, each equipped with modern amenities including a flat-screen TV, a safety deposit box, and a private bathroom complete with a bidet for your convenience.

Gourmet Dining
Indulge your palate with a delicious breakfast buffet featuring American, Asian, and local specialties at our on-site restaurant, ensuring a delightful start to your day.

Recreation and Relaxation
Take a refreshing dip in our indoor swimming pool or stay active in our state-of-the-art fitness center, making your stay both rejuvenating and invigorating.

Don’t miss out on the ultimate Jakarta experience—book your stay at The Grand Platinum Jakarta today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, Jan 26, 2026 until Mon, Jan 26, 2026

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Richard • couple • nl
10
2026-02-25 • via Nuitee
A
Agustinus • couple • id
9
2026-02-23 • via Nuitee
S
SANGHO • couple • kr
8
2026-02-22 • via Nuitee
A
Azeem • couple • my
5
Never again
Cons:

I’m honestly quite disappointed with the spa experience during my stay. The massage itself wasn’t good no proper aromatherapy, the oil wasn’t suitable, and the therapist didn’t seem skilled.What really made us uncomfortable was that the therapist openly offered “extra services” (a happy ending) to me and my friends. It felt very inappropriate and unprofessional.We reported it right away and appreciate that the manager refunded us and apologised. But the issue isn’t about the refund it’s about professionalism and whether this kind of thing is normal there. I hope this is properly looked into so it doesn’t happen to other guests.

2026-02-11 • via Nuitee
A
Amal • extended_group • sa
10
2026-02-09 • via Nuitee
A
Abbas • extended_group • au
10
2026-02-08 • via Nuitee
J
John Ganesha • couple • id
10
2026-01-30 • via Nuitee
S
Saad • solo_traveller • sa
8
Pros:

الهدو

Cons:

الموقع

2026-01-28 • via Nuitee
I
ilhan • couple • tr
8
Cons:

yoldan geçen motorların sesini odanın duyabiliyorsunuz

2026-01-24 • via Nuitee
S
Sonia Sarifah • couple • id
9
2026-01-24 • via Nuitee
K
khalil • couple • sa
10
2026-01-24 • via Nuitee
R
Raeed • couple • sa
5
2026-01-22 • via Nuitee
فيصل • couple • sa
10
2026-01-19 • via Nuitee
M
Med Amin Nj • couple • ma
1
Pros:

Rien , on m'a volé mon iPhone 17 pro max neuf de la chambre, laisser sur le bureau, malgré que j'ai effectué une réclamation et sans résultat apart le regret par le responsable de l'hôtel. L'emplacement est trop loin du centre a 45 minutes, il se trouve dans une zone industrielle entouré des habitantions bidons,

Cons:

Je ne recommande pas cette hôtel aux étrangers, le vol de mon iPhone 17 pro max neuf, de la chambre et pas de suite ni d'enquête pour aboutir a un résultat. Juste un message de regret suite a ma réclamation. L'emplacement est trop loin du centre ville, entourée de habitations bidons, danger pour sortir a pieds. J'ai terminé ma première nuit avec la diarrhée a cause d'un dîner toxique. 💊💊💊

2026-01-19 • via Nuitee
M
MOTEAB • extended_group • sa
10
Pros:

النظافة حسن التعامل

2026-01-18 • via Nuitee
D
Daniel • solo_traveller • cz
10
Pros:

Lokalita, úžasná snídaně, leštěný mramor, okázalost, masáže, jakuzi wellness, view, obrovská postel, rychlá WiFi

2026-01-18 • via Nuitee
F
Farraj • couple • sa
8
The hotel staff, especially the restaurant staff, were friendly.
Pros:

Good condition

Cons:

The hotel was located in Old Jakarta and close to most services.

2026-01-16 • via Nuitee
A
Abdullah • couple • kw
10
2026-01-16 • via Nuitee
N
Nabil • couple • sa
8
2026-01-15 • via Nuitee
S
Sami • couple • sa
7
2026-01-13 • via Nuitee