Hotel La Zoologie & Spa Bordeaux

Hotels
151 Cours de la Marne , Bordeaux , FR

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Stylish, well-renovated historic building and décor
Very good breakfast (many mentions of quality and variety)
Friendly and accommodating staff in multiple reviews
Spacious rooms and quality bedding / suite upgrades
Spa, garden and terrace as pleasant amenities
Excellent location for exploring Bordeaux
Cons:
Inconsistent service; occasional unprofessional or aggressive reception
Value concerns (100€ pre-authorization, perceived poor management)
Heating problems / rooms too cold reported multiple times
Restaurant service issues and at least one unexpected closure
Noise in some rooms
Minor maintenance/wear (peeling paint, bulbs, taps) reported

Categories

Cleanliness
1
Standard quality for this hotel tier (no explicit comments about housekeeping; only minor wear/maintenance noted in rooms).
Service
1
Mixed: many guests praise staff (Johanna, Celine and others described as extremely accommodating), but several reports of unprofessional or aggressive reception, inconsistent service and management issues lowered the score slightly.
Location
1
Positive: cited as close to the train station and within walking distance of major Bordeaux attractions—convenient for sightseeing.
Room Quality
1
Generally positive: rooms and suites described as stunning, spacious and with high-quality bedding for many guests; some reports of noise, heating problems and a few outdated rooms.
Amenities
1
Positive: spa, garden and terrace praised; historic building and careful renovation frequently mentioned as strong points.
Value for Money
1
Negative: several strong complaints about management, a 100€ pre-authorization issue despite paid rooms, inconsistent service and at least one review advising to avoid—significant impact on perceived value.
Food and Beverage
1
Mostly positive: breakfast repeatedly called superb/complete and high quality; restaurant and setting praised by some but a few guests reported poor service or unexpected closures.
Overall Experience
1
Mixed overall: many exceptional stays and repeat intentions contrasted with a few strong negative experiences (service/management and value issues), resulting in a neutral aggregate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:07

Property Description

Welcome to Hotel La Zoologie & Spa, your luxurious escape in the heart of Bordeaux!

Exquisite Rooms: Experience supreme comfort in our air-conditioned rooms, equipped with modern amenities including a flat-screen TV and a coffee machine. Select rooms feature balconies with stunning city views, providing the perfect backdrop for your stay.

Gourmet Dining: Indulge in culinary delights at our on-site restaurant, where you can savor a delicious buffet or continental breakfast each morning, ensuring you start your day right before exploring the enchanting Bordeaux.

Relaxation & Recreation: Unwind in our captivating garden or enjoy a rejuvenating session at our fitness center. With a terrace perfect for soaking up the sun and a bar to accompany your relaxation, Hotel La Zoologie & Spa offers the ideal blend of comfort and enjoyment.

Book your unforgettable stay with us today and experience the charm of Bordeaux!

Important information:

Please note that guests have access to the spa from 10:00 to 20:00 with prior reservation and from 20:00 to 23:00 and from 08:00 to 10:00 without prior reservation for an additional charge of EUR 25 per person, valid for the entire stay.

Please note that when booking the Comfort Double Room, rooms with garden views, balconies, or bathtubs are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Stephane • family_with_children • fr
8
Pros:

Bel établissement, bien placé avec une décoration originale

Cons:

La douche est avec une paroi en verre totalement transparente ne préservant aucune intimité

2026-10-29 • via Nuitee
L
Laurie • extended_group • fr
8
2026-10-24 • via Nuitee
B
Birgithe • couple • no
9
2026-10-23 • via Nuitee
V
Vicki • solo_traveller • us
10
2026-10-23 • via Nuitee
M
Markus • solo_traveller • de
9
2026-10-21 • via Nuitee
J
Jerome • couple • fr
9
2026-10-20 • via Nuitee
A
Andy • couple • gb
9
Very comfortable stylish hotel with super friendly staff
Pros:

Interesting, stylish hotel. Rooms surround an atrium garden. Air conditioning and comfortable. Restaurant was very good, and the staff was excellent

Cons:

It’s located near the railway station which is a plus, but this area is a little shabby compared to the main town. However, it is perfectly safe and this should not put you off this exceedingly stylish hotel

2026-10-19 • via Nuitee
D
David • couple • au
10
Pros:

Great room and staff

2026-10-16 • via Nuitee
R
Roisin • extended_group • ie
9
Pros:

Breakfast was excellent, decor was beautiful, staff helpful

Cons:

We couldn't access the spa as a group of 5 between the hours of 10am and 8pm

2026-10-12 • via Nuitee
B
Brigitte • couple • ch
9
2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-10-10 • via Nuitee
F
Frederique • solo_traveller • fr
10
2026-10-09 • via Nuitee
S
Svitlana • solo_traveller • fr
10
2026-10-08 • via Nuitee
S
Svitlana • extended_group • fr
10
Je souhaite tout particulièrement souligner le design de l’hôtel ainsi que ses chambres, toutes très originales et plein
2026-10-08 • via Nuitee
M
Meline • couple • fr
10
Parfait
Pros:

Personnel au top, très bel endroit, très propre!

Cons:

Peut-être envisager une raclette et une douchette dans le hammam afin de pouvoir nettoyer un coup après le passage de quelqu’un. Ce sont des coutumes d’hygiène assez présentes à l’étranger, très peu en France mais cela fait vraiment la différence.

2026-10-07 • via Nuitee
C
Caroline • solo_traveller • fr
10
Pros:

Super séjour
Personnel agréable
Chambre porte et hyper bien décorée
Petit déjeuné top
Le spa est incroyable
Vraiment rien à redire

2026-10-07 • via Nuitee
K
Kimberly • solo_traveller • us
9
Pros:

We loved the whole experience! The comfort and room size was great. The breakfast options were plenty with even some dairy free items. The restaurant staff also was delicious and the staff worked with our food intolerances. All the staff we interacted with were very pleasant, engaging, thoughtful and kind. Definitely want to come back!

2026-09-17 • via Nuitee
M
Margaret • couple • gb
10
A lovely hotel in a remarkable building
Pros:

It’s an amazing building and has a great decor in the communal areas. Very relaxing. The staff are really friendly and helpful.

Cons:

Our shower was little bit temperamental at first but then worked fine. Room overlooked busy road but shutters were good soundproofing.

2026-09-15 • via Nuitee
K
Klöti • couple • ch
9
2026-09-15 • via Nuitee
C
Christophe • couple • fr
7
2026-09-13 • via Nuitee