Amana Hotel & Residences

Hotels
#50.street 474+103.Phum-8,Sangkat Boeung Trabek- Khan Chamkarmon.Phnom Penh , Khan Chamkar Mon , kh

listing image 1
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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Pool and rooftop bar
Convenient location near Russian Market/TTP
Spacious rooms and balconies (in many reports)
Strong Wi-Fi
Full-size fridge in kitchenette
Easy tuk-tuk access
Cons:
Cockroaches, ants and pest sightings in multiple rooms
Strong sewer-like odor at entrance/elevator and very smelly nearby river
Breakfast issues (only savory/no sweet) and broken breakfast-order system
Laundry lacked a dryer; kitchens often unequipped
Check-in/booking errors and disputed extra charges
Security lapse (room door left open)
Construction/noise in the area

Categories

Cleanliness
1
Multiple reviews report cockroaches, ants and a strong sewer-like smell in the entrance/elevator; a door was left open by housekeeping — overall clearly poor cleanliness.
Service
1
Staff are frequently described as friendly, helpful and attentive and resolved some issues, though there were service failures (late check-in refusal, broken breakfast-order system, door left open).
Location
1
Convenient for Russian Market/TTP and easy tuk-tuk access; quiet in some areas, but several reviews note proximity to a very smelly, rubbish-filled river.
Room Quality
1
Some rooms are described as spacious with balconies, good A/C and fridge, but others differed from photos, had uncomfortable beds, odors or pest problems.
Amenities
1
Pool, rooftop bar, full-size fridge and strong Wi-Fi are positives; however laundry had no dryer, kitchens were often unequipped and some listed items were missing.
Value for Money
1
Mixed — location and facilities can justify value for some, but booking errors, extra disputed charges and lost time left other guests feeling dissatisfied.
Food and Beverage
1
Complaints about breakfast (only savory, no sweet) and a faulty breakfast-ordering system; limited praise for F&B in the reviews.
Overall Experience
1
Overall mixed: friendly staff, pool and location are strong positives, but repeated pest sightings, cleanliness and operational issues significantly hurt guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:04

Property Description

Nestled in the vibrant heart of Phnom Penh, Amana Hotel & Residences invites you to experience urban luxury and tranquility.

Exquisite Accommodations
Our air-conditioned rooms are designed for comfort, featuring modern amenities such as a flat-screen TV, microwave, and private balcony, making your stay feel like a home away from home.

Exceptional Amenities
Unwind in our stunning outdoor swimming pool, or indulge in ultimate relaxation at our sauna and hot tub. With a welcoming bar and restaurant on-site, your culinary cravings are just steps away.

Convenient Location
Just a short distance from popular attractions like Tuol Sleng Genocide Museum and Aeon Mall, you'll have the best of Phnom Penh at your fingertips.

Your luxurious escape awaits—book your stay at Amana Hotel & Residences today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Bruno • couple • gb
10
2026-04-11 • via Nuitee
P
Pavla • couple • cz
7
Pros:

snidaně byla jednoduchá, dostačující.

Cons:

The room looked clean at first glance, but there were cockroaches.

2026-04-06 • via Nuitee
M
Maia • couple • be
6
Pros:

The room is big and beautiful. The balcony is nice

Cons:

We found 3 Little cuckerages in the room. We wanted to use the washmachine but it was no dryer. On booking they put we could do a late Check in on 2pm included for free but the hotel didn’t alllow us they Said okay for 1pm.

2026-04-01 • via Nuitee
J
Jason • family_with_children • nz
7
2026-03-26 • via Nuitee
B
Baibossyn • couple • kz
3
2026-03-15 • via Nuitee
B
Bruckmeier • couple • de
6
Its okay
Pros:

Das Personal war sehr freundlich und hat sich Mühe gegeben.
Der Pool war kühl und erfrischend.
Das Zimmer war ausreichend groß genauso wie der Balkon.
Auf dem Balkon stand außerdem eine Waschmaschine.
In der Lobby gibt es einen kleinen Kiosk.
Besteck hat man ebenfalls in der Lobby gratis bekommen falls man es benötigte.

Cons:

Eines Abends kamen wir zurück ins Hotel und unsere Türe stand weit auf. Wahrscheinlich hat die Reinigungskraft die Türe offen gelassen. Sowas geht gar nicht! Jeder hätte rein laufen können. Zum Glück war nichts geklaut!

Und wir hatten Kakerlaken im Zimmer, siehe Bild.

2026-03-15 • via Nuitee
Евгений Евва • family_with_children • kh
10
2026-03-14 • via Nuitee
Y
YAHOR • solo_traveller • by
10
Pros:

Personál

Cons:

Debilni systém objednání snídani pomocí Telegramu. Možná jé to docela dobrý nápad, ale systém nenastavěný, nefunguje jak má být.

2026-03-11 • via Nuitee
S
simon • extended_group • be
10
2026-03-09 • via Nuitee
M
Marcus • extended_group • no
10
2026-03-08 • via Nuitee
M
maite • couple • fr
5
Pros:

Le personnel très sympa
Les lits confortables

Cons:

Pas de petit déjeuné sucre que du sale
J avais réservé 3 chambres avec un.lit double et un canapé lit dans chaque chambre
Résultat nous avons eu des chambres qu avec un lit double
C était notre dernière 'nuit au Cambodge et nous avons perdu 2 h de notre temps afin de trouver une solution. Nous n avons donc pas pu profiter de la piscine.
Le personnel a su trouver une solution mais nous a indiqué qu ils avaient prévenu booking de retirer l annonce car plus ce type de chambre
Très déçue
J espère avoir un geste commercial car j ai toujours commandé avec booking mais la je suis vraiment insatisfaite

2026-03-08 • via Nuitee
V
Viki • extended_group • il
5
Pros:

אהבנו את הצוות

Cons:

מיטה לא הייתה נוחה ריח מזעזע בכניסה למעלית ממש של הביוב חדרים בשנים מאוד

2026-03-06 • via Nuitee
E
Emmanuelle • extended_group • fr
9
Pros:

L'emplacement, le calme, la gentillesse du personnel.

2026-03-05 • via Nuitee
M
Mushfiqur Rahman • couple • bd
8
2026-03-05 • via Nuitee
Евгений Евва • couple • kh
10
2026-03-05 • via Nuitee
S
sonya • couple • gb
6
Pros:

The room, pool and rooftop bar were lovely. The staff were friendly and helpful. Good air-conditioning, and full size fridge freezer in kitchenette. Bar/poolman was very nice and attentive. Easy tuk tuk ride into town, walk street on a Friday and Saturday night was brilliant.

Cons:

Located close to a very dirty smelly area, within 50 Meters of a smelly river full of plastic bottles and rubbish and rotting food.
Also, although fine the room was different to the advertised photos which showed a sofa/living area. There was some mix up on check out when we were told that we had to pay $5 as we had made a towel dirty, when we disputed this we were shown a photo of a mouldy edge of a pillow case that was not from our room. Receptionist spoke to manager and they backed down.
Very noisy area, construction noise from 7am until late.

2026-03-02 • via Nuitee
H
Hong Quang • couple • hk
8
Pros:

Convenient location

Cons:

Cockroaches in the room

2026-02-28 • via Nuitee
L
lars • couple • de
10
Pros:

Super friendly people.
Clean rooms and pool.
And super wifi, we were two people working without any issues.

2026-02-28 • via Nuitee
B
Brian • extended_group • sg
10
Pros:

everything except for the cockroach in my room
its also close to so many facilities like eateries gym and market

Cons:

the cockroach in my room

2026-02-27 • via Nuitee
R
Rachael • family_with_children • gb
6
Ok place if want to explore TTP
Pros:

Location is an easy walk to Russian market and TTP area. The TTP neighbourhood has some good restaurants and bars in walking distance of hotel.

Cons:

Ants in the bed. Kitchen completely unequipped, makes providing it pointless. Items such as robes and drying rack for clothes listed as provided, had to go and ask for, not present in room.

2026-02-24 • via Nuitee