Amana Hotel & Residences

Hotels
#50.street 474+103.Phum-8,Sangkat Boeung Trabek- Khan Chamkarmon.Phnom Penh , Phnom Penh , KH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Pool and rooftop bar
Convenient location near Russian Market/TTP
Spacious rooms and balconies (in many reports)
Strong Wi-Fi
Full-size fridge in kitchenette
Easy tuk-tuk access
Cons:
Cockroaches, ants and pest sightings in multiple rooms
Strong sewer-like odor at entrance/elevator and very smelly nearby river
Breakfast issues (only savory/no sweet) and broken breakfast-order system
Laundry lacked a dryer; kitchens often unequipped
Check-in/booking errors and disputed extra charges
Security lapse (room door left open)
Construction/noise in the area

Categories

Cleanliness
1
Multiple reviews report cockroaches, ants and a strong sewer-like smell in the entrance/elevator; a door was left open by housekeeping — overall clearly poor cleanliness.
Service
1
Staff are frequently described as friendly, helpful and attentive and resolved some issues, though there were service failures (late check-in refusal, broken breakfast-order system, door left open).
Location
1
Convenient for Russian Market/TTP and easy tuk-tuk access; quiet in some areas, but several reviews note proximity to a very smelly, rubbish-filled river.
Room Quality
1
Some rooms are described as spacious with balconies, good A/C and fridge, but others differed from photos, had uncomfortable beds, odors or pest problems.
Amenities
1
Pool, rooftop bar, full-size fridge and strong Wi-Fi are positives; however laundry had no dryer, kitchens were often unequipped and some listed items were missing.
Value for Money
1
Mixed — location and facilities can justify value for some, but booking errors, extra disputed charges and lost time left other guests feeling dissatisfied.
Food and Beverage
1
Complaints about breakfast (only savory, no sweet) and a faulty breakfast-ordering system; limited praise for F&B in the reviews.
Overall Experience
1
Overall mixed: friendly staff, pool and location are strong positives, but repeated pest sightings, cleanliness and operational issues significantly hurt guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:04

Property Description

Nestled in the vibrant heart of Phnom Penh, Amana Hotel & Residences invites you to experience urban luxury and tranquility.

Exquisite Accommodations
Our air-conditioned rooms are designed for comfort, featuring modern amenities such as a flat-screen TV, microwave, and private balcony, making your stay feel like a home away from home.

Exceptional Amenities
Unwind in our stunning outdoor swimming pool, or indulge in ultimate relaxation at our sauna and hot tub. With a welcoming bar and restaurant on-site, your culinary cravings are just steps away.

Convenient Location
Just a short distance from popular attractions like Tuol Sleng Genocide Museum and Aeon Mall, you'll have the best of Phnom Penh at your fingertips.

Your luxurious escape awaits—book your stay at Amana Hotel & Residences today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Neil • couple • kh
10
Pros:

Very quiet location, if you do want the nightlife it's only a 10 minute tuk tuk ride costing a $1. The staff were the usual charming khmer... Will go out of their way to help you with any problems.

2026-10-31 • via Nuitee
E
Erik Andreas • couple • no
7
2026-10-28 • via Nuitee
L
Leanne • extended_group • kh
9
Great location, facilities, and service. Excellent value for money.
Pros:

Excellent service, staff and facilities

Cons:

The shared 2 bedroom apartment bathroom door did not have a lock. A seperate living area, rather than in the main bedroom would have been preferred, but the public sitting and eating places provided options for relaxing.

2026-10-28 • via Nuitee
J
Junior • couple • cu
10
A Wonderful Stay at Amana Residences
Pros:

Amana Residences is a fantastic complex consisting of three buildings, offering comfort, convenience, and everything you need to feel right at home.

The apartments are exceptionally well equipped, with a TV, washing machine, refrigerator, and even a fully equipped kitchen — perfect for those moments when you suddenly feel inspired to become a professional chef! 😆👨‍🍳

What truly makes this place special, however, is the staff. Everyone is incredibly kind, friendly, welcoming, and accommodating. They are always available and happy to help, and they do so with a genuine smile that makes you feel valued and cared for.

The location is excellent, making it easy to get around and enjoy everything the area has to offer. The overall atmosphere is comfortable and welcoming, making it an ideal choice for both short and longer stays.

I thoroughly enjoyed my experience and would happily recommend Amana Residences to anyone looking for a comfortable stay, excellent service, and great value for money.

Thank you to the entire team for making my stay so pleasant. I would definitely come back! ⭐⭐⭐⭐⭐

2026-10-25 • via Nuitee
İbrahim • solo_traveller • tr
10
Pros:

Yemizlik ve kongor

Cons:

Personelin pasaport ve vize hakkında bilhisiz olması

2026-10-13 • via Nuitee
C
cristinainph • solo_traveller • ph
8
2026-09-01 • via Nuitee
O
Olivier • solo_traveller • fr
9
Pros:

Qualité générale de la chambre, conforme a la description. Personnels parfaits.

Cons:

Le premier jour, petit déjeuner buffet parfait, deuxième jour, RIEn, ou presque...sans information. Sans doute parce que pas beaucoup de monde, mais quand même.

2026-08-29 • via Nuitee
A
angelique • extended_group • fr
10
séjour très agréable
Pros:

personnel très sympathique, très bon hôtel, dommage que le petit déjeuner ne soit pas en buffet

Cons:

pas beaucoup de choix de formule petit déjeuner

2026-08-21 • via Nuitee
T
Tayeb • family_with_children • fr
8
2026-08-14 • via Nuitee
T
Thet Ko • family_with_children • mm
9
2026-07-21 • via Nuitee
E
Eva • solo_traveller • be
8
Zeer degelijk appartement met alle nodige comfort
Pros:

Het was een ruim appartement. Alles was aanwezig. Het ontbijt was in orde. We hebben vaak gebruik gemaakt van de fitness en het zwembad.

Cons:

De ligging was ietsje minder maar er zijn altijd tuktuks in de buurt. De matrassen waren wel hard.

2026-07-10 • via Nuitee
I
Ian • solo_traveller • gb
2
Extremely dissapointed with the clenliness - terrible value for money - never going there again!
Pros:

The location is ideal for The Russian Market. Lots of nice small shops and restaurants around. The staff were very friendly, just not very helpful when I reported several issues.

Cons:

There was a discarded syringe and needle tucked behind the sink in bathroom 1 - obvious evidence of drug use that had been missed by the cleaning staff. Super dangerous and really put me off staying in the hotel.

There was a discarded condom wrapper and a half-eaten Cornetto between the bedstand and the wall.

Both bathrooms have started to grow black mold in multiple corners.

There was no hot water throughout my stay. Arrive at 20:00pm, leave at 10:00am, no hot water at any stage.

The staff took 1.5hrs to come and take the drug paraphinallia out of the bathroom, failed to fix the hot water issue, failed to offer another room and gave zero discount at checkout.

I go to Phnom Penh every other month and I've never been as dissapointed with a hotel and the service like I was at this location. I will never return and I would advise all other travellers to be hyper-aware when booking at this hotel.

The cleaning and maintainence teams are in desperate need of an overhaul and/or further training.

2026-07-06 • via Nuitee
D
Deidre • solo_traveller • nz
9
2026-07-06 • via Nuitee
M
Matt • solo_traveller • au
6
Amazing food, a bit too noisy
Pros:

Great location and lovely staff. Really good food options nearby and the pool was good too. Overall, a nice place and a good place for Cambodia. Staff were really really helpful.

Cons:

Very noisy... Music until late (we were in the 6th floor) each night. Other guests were noisy too.

The bathrooms and apartment needs some TLC, lots of wear and grime.

2026-06-26 • via Nuitee
V
VORTEXHYDRA • solo_traveller • it
8
2026-06-22 • via Nuitee
V
VORTEXHYDRA • solo_traveller • it
8
2026-06-15 • via Nuitee
E
Emanuel • solo_traveller • it
7
2026-06-08 • via Nuitee
C
Colin • extended_group • gb
8
Comfortable stay, great location
Pros:

Fab location especially for visiting Pub Street & the surrounding area. Staff were very pleasant & friendly.

Cons:

Rooms a little dated, pool area not the best & breakfast was poor. All that being said we still enjoyed our stay

2026-06-07 • via Nuitee
K
Kneath • couple • kh
8
Pros:

They have updated the lobby. Nice new space.

2026-06-04 • via Nuitee
X
Xuan Tan • extended_group • vn
4
Giá thì phải chăng, tiện nghi khu 3 phòng ngủ là Toà A rất xuống cấp. Dọn phòng thì chiều mới dọn.
2026-05-29 • via Nuitee