Amana Hotel & Residences

Hotels
#50.street 474+103.Phum-8,Sangkat Boeung Trabek- Khan Chamkarmon.Phnom Penh , Khan Chamkar Mon , kh

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Pool and rooftop bar
Convenient location near Russian Market/TTP
Spacious rooms and balconies (in many reports)
Strong Wi-Fi
Full-size fridge in kitchenette
Easy tuk-tuk access
Cons:
Cockroaches, ants and pest sightings in multiple rooms
Strong sewer-like odor at entrance/elevator and very smelly nearby river
Breakfast issues (only savory/no sweet) and broken breakfast-order system
Laundry lacked a dryer; kitchens often unequipped
Check-in/booking errors and disputed extra charges
Security lapse (room door left open)
Construction/noise in the area

Categories

Cleanliness
1
Multiple reviews report cockroaches, ants and a strong sewer-like smell in the entrance/elevator; a door was left open by housekeeping — overall clearly poor cleanliness.
Service
1
Staff are frequently described as friendly, helpful and attentive and resolved some issues, though there were service failures (late check-in refusal, broken breakfast-order system, door left open).
Location
1
Convenient for Russian Market/TTP and easy tuk-tuk access; quiet in some areas, but several reviews note proximity to a very smelly, rubbish-filled river.
Room Quality
1
Some rooms are described as spacious with balconies, good A/C and fridge, but others differed from photos, had uncomfortable beds, odors or pest problems.
Amenities
1
Pool, rooftop bar, full-size fridge and strong Wi-Fi are positives; however laundry had no dryer, kitchens were often unequipped and some listed items were missing.
Value for Money
1
Mixed — location and facilities can justify value for some, but booking errors, extra disputed charges and lost time left other guests feeling dissatisfied.
Food and Beverage
1
Complaints about breakfast (only savory, no sweet) and a faulty breakfast-ordering system; limited praise for F&B in the reviews.
Overall Experience
1
Overall mixed: friendly staff, pool and location are strong positives, but repeated pest sightings, cleanliness and operational issues significantly hurt guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:04

Property Description

Nestled in the vibrant heart of Phnom Penh, Amana Hotel & Residences invites you to experience urban luxury and tranquility.

Exquisite Accommodations
Our air-conditioned rooms are designed for comfort, featuring modern amenities such as a flat-screen TV, microwave, and private balcony, making your stay feel like a home away from home.

Exceptional Amenities
Unwind in our stunning outdoor swimming pool, or indulge in ultimate relaxation at our sauna and hot tub. With a welcoming bar and restaurant on-site, your culinary cravings are just steps away.

Convenient Location
Just a short distance from popular attractions like Tuol Sleng Genocide Museum and Aeon Mall, you'll have the best of Phnom Penh at your fingertips.

Your luxurious escape awaits—book your stay at Amana Hotel & Residences today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Carpediem 31 • solo_traveller • fr
10
Une belle adresse centrale pour rayonner dans Phnom Penh
Pros:

Emplacement central , hôtel propre et confortable
Personnel aux petits soins,
Une belle adresse pour un long séjour je reviendrai c'est certain !

Cons:

Tout était super

2026-05-03 • via Nuitee
S
Salman Razali • solo_traveller • my
8
2026-04-25 • via Nuitee
S
Sergey • solo_traveller • ru
6
Pros:

The hotel is good, the rooftop pool, steam room and sauna were working, we had a great two days.

Cons:

The furniture is tired and cracked. Breakfast was available, but it wasn't a buffet. When we arrived at the table area, there was no one there, clean dishes were everywhere, and we were told they would prepare breakfast from the menu. The selection is very limited, mostly Asian cuisine, and for me, this is a big minus when it says there's a buffet and you can choose what you want, but in reality, there isn't. The room door can't be closed from the inside; there's nothing. It was scary that the staff or anyone else might get into the room at night. There's no hot water in the room.

2026-04-18 • via Nuitee
K
Karen • couple • ca
7
2026-04-13 • via Nuitee
B
Bruno • solo_traveller • fr
10
Pros:

J'y ai effectué 3 séjours, et j'y retournerai avec grand plaisir. Le véritable plus de cette Résidence est le service : chambre faite tout les jours, possibilité de repas pour un prix raisonnable, peut réserver pour vous les bus pour Kampot et Siem Reap. Vous fournira avec le sourire 2 assiettes, 2 fouchettes, 2 cuilleres, 2 couteaux si vous le leur demandé gentiment. Une équipe dynamique, d'une grande hospitalité qui fera tout son possible pour vous satisfaire.

Cons:

Le matelas pourrait être moins dur ( j'y suis habitué maintenant ), mais cela ne m'a pas empêché de dormir comme un bébé car la climatisation fonctionnait parfaitement.

2026-04-12 • via Nuitee
E
Ellie • family_with_children • gb
7
2026-04-12 • via Nuitee
B
Bruno • couple • gb
10
2026-04-11 • via Nuitee
P
Pavla • couple • cz
7
Pros:

snidaně byla jednoduchá, dostačující.

Cons:

The room looked clean at first glance, but there were cockroaches.

2026-04-06 • via Nuitee
M
Maia • couple • be
6
Pros:

The room is big and beautiful. The balcony is nice

Cons:

We found 3 Little cuckerages in the room. We wanted to use the washmachine but it was no dryer. On booking they put we could do a late Check in on 2pm included for free but the hotel didn’t alllow us they Said okay for 1pm.

2026-04-01 • via Nuitee
J
Jason • family_with_children • nz
7
2026-03-26 • via Nuitee
B
Bruckmeier • couple • de
6
Its okay
Pros:

Das Personal war sehr freundlich und hat sich Mühe gegeben.
Der Pool war kühl und erfrischend.
Das Zimmer war ausreichend groß genauso wie der Balkon.
Auf dem Balkon stand außerdem eine Waschmaschine.
In der Lobby gibt es einen kleinen Kiosk.
Besteck hat man ebenfalls in der Lobby gratis bekommen falls man es benötigte.

Cons:

Eines Abends kamen wir zurück ins Hotel und unsere Türe stand weit auf. Wahrscheinlich hat die Reinigungskraft die Türe offen gelassen. Sowas geht gar nicht! Jeder hätte rein laufen können. Zum Glück war nichts geklaut!

Und wir hatten Kakerlaken im Zimmer, siehe Bild.

2026-03-15 • via Nuitee
B
Baibossyn • couple • kz
3
2026-03-15 • via Nuitee
Евгений Евва • family_with_children • kh
10
2026-03-14 • via Nuitee
Y
YAHOR • solo_traveller • by
10
Pros:

Personál

Cons:

Debilni systém objednání snídani pomocí Telegramu. Možná jé to docela dobrý nápad, ale systém nenastavěný, nefunguje jak má být.

2026-03-11 • via Nuitee
S
simon • extended_group • be
10
2026-03-09 • via Nuitee
M
maite • couple • fr
5
Pros:

Le personnel très sympa
Les lits confortables

Cons:

Pas de petit déjeuné sucre que du sale
J avais réservé 3 chambres avec un.lit double et un canapé lit dans chaque chambre
Résultat nous avons eu des chambres qu avec un lit double
C était notre dernière 'nuit au Cambodge et nous avons perdu 2 h de notre temps afin de trouver une solution. Nous n avons donc pas pu profiter de la piscine.
Le personnel a su trouver une solution mais nous a indiqué qu ils avaient prévenu booking de retirer l annonce car plus ce type de chambre
Très déçue
J espère avoir un geste commercial car j ai toujours commandé avec booking mais la je suis vraiment insatisfaite

2026-03-08 • via Nuitee
M
Marcus • extended_group • no
10
2026-03-08 • via Nuitee
V
Viki • extended_group • il
5
Pros:

אהבנו את הצוות

Cons:

מיטה לא הייתה נוחה ריח מזעזע בכניסה למעלית ממש של הביוב חדרים בשנים מאוד

2026-03-06 • via Nuitee
Евгений Евва • couple • kh
10
2026-03-05 • via Nuitee
M
Mushfiqur Rahman • couple • bd
8
2026-03-05 • via Nuitee