iBilik Hotel - Sunway Lagoon, Petaling Jaya

Hotels
20-1, Jalan PJS 8/2 , Petaling Jaya , my

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Facilities

Non-smoking throughout
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions: Akmal, Naveed, Alin)
Good location near Sunway Lagoon, Pyramid and Mentari BRT
Affordable / price-worthy for many guests
Some rooms noted as comfortable; pleasant room scent in at least one report
Cons:
Poor cleanliness (dirty rooms, insects, stains, urine smell, fingernails in sheets)
Missing basic amenities (no soap/shower gel, towels, toiletries; no hot water at times)
Broken or unusable facilities (lift under repair, bathroom door not working, low water pressure, ceiling hole)
Inconsistent service and rude management reported; housekeeping promises not always kept
Noise/disturbance at night and some rooms smaller/uncomfortable than expected

Categories

Cleanliness
1
Multiple reviews report poor cleanliness: dirty rooms, bed stains, fingernails in sheets, insects/cockroaches, urine smell and even a hole in the ceiling (Room 112). Overall cleanliness is a major negative.
Service
1
Many guests praise front-desk staff (Akmal, Naveed, Alin) as friendly, helpful and welcoming. There are isolated reports of a rude manager and inconsistent housekeeping, but overall staff interactions are frequently noted as positive.
Location
1
Consistently noted as convenient: near Sunway Lagoon, Pyramid, Mentari BRT, eateries and easy highway access. Location is a clear positive.
Room Quality
1
Several complaints about room issues: small rooms, bathroom door not closing, low water pressure, heater malfunction, uncomfortable beds in some rooms and general room discomfort in multiple reports.
Amenities
1
Frequent lack of basic amenities: no shower gel/soap/towels provided, no hot water at times, lift out of service, intermittent water supply and other broken fixtures (sink taps, faulty fittings).
Value for Money
1
Mixed but overall seen as affordable by several guests: described as cheap/price-worthy and comfortable for the price by multiple reviewers, though a few guests felt it was not worth it.
Food and Beverage
1
Standard quality for this hotel tier; no on-site F&B reported in reviews and guests rely on nearby restaurants/shops.
Overall Experience
1
Mixed overall: friendly staff and good location tempered by serious cleanliness, amenity and facility issues; negative aspects slightly outweigh positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:13

Property Description

Welcome to iBilik Hotel - Sunway Lagoon, your perfect retreat in Petaling Jaya!

Prime Location
Nestled in the bustling Bandar Sunway district, our hotel offers unparalleled access to local attractions such as Evolve Concept Mall, Mid Valley Megamall, and the famous Sunway Lagoon theme park.

Comfort & Connectivity
Stay connected with our complimentary high-speed WiFi, ensuring that your leisure or business needs are always met during your stay.

Cultural Exploration
Conveniently located, explore the rich heritage and modern marvels of Malaysia with attractions like Thean Hou Temple and the Islamic Arts Museum just a short drive away.

Don't miss out on an unforgettable stay—book your room at iBilik Hotel - Sunway Lagoon today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Shian Long • solo_traveller • my
8
2026-04-15 • via Nuitee
Z
zhi • couple • my
5
2026-04-09 • via Nuitee
N
nazrin • solo_traveller • my
8
2026-04-05 • via Nuitee
S
shahrul • solo_traveller • my
8
2026-04-03 • via Nuitee
U
UMAR • solo_traveller • my
10
Pros:

Good afternoon,

I had a pleasant 1-night stay at the hotel. The reception staff were very friendly and welcoming, especially Akmal, who was helpful and made the check-in process smooth. I really appreciate the great service. Thank you for the hospitality

2026-03-29 • via Nuitee
A
arn amran • couple • my
7
Pros:

Tempat selesa best sangat 1 je tv tak funcation 😃

Cons:

Tiada

2026-03-28 • via Nuitee
C
CYPRIAN PATRICK • couple • my
4
Cons:

There is a big hole on the ceiling and that is not normal. Room 112.

2026-03-24 • via Nuitee
H
Hace • couple • my
7
Pros:

The service

2026-03-23 • via Nuitee
M
Mohd Ridwan • couple • my
10
Good stay with low budget
Pros:

All Good near by SUNWAY payrmid and BRT staff nice FO Naveed Deal very well ❤️‍🩹

2026-03-16 • via Nuitee
M
Mohd Ridwan • couple • my
10
Pros:

I like the service front officer staff Naveed very nice and cooperative

2026-03-16 • via Nuitee
E
Edlyn Yana • couple • my
4
2026-03-15 • via Nuitee
P
Putri • couple • my
10
Pros:

👍

2026-03-02 • via Nuitee
L
Lim Meng Kuan • couple • my
8
2026-03-01 • via Nuitee
K
Kota • couple • jp
10
Pros:

First of all, the staff were very kind and provided excellent service.

2026-02-08 • via Nuitee
K
Kota • couple • jp
10
Pros:

First of all, the staff were very kind and provided excellent service.

2026-02-08 • via Nuitee
R
Rajkumar • couple • my
6
2026-01-26 • via Nuitee
S
Siti Najwa • couple • my
7
2026-01-22 • via Nuitee
D
Dr RAMA • solo_traveller • my
6
2026-01-20 • via Nuitee
A
aqil • extended_group • my
5
Pros:

The staff is really helpful.

Cons:

The facilities is under average.

2026-01-20 • via Nuitee
L
lowjiajing • couple • my
5
2026-01-20 • via Nuitee