Stefanova Zakopane Aparthotel & Spa

Hotels
Piaseckiego 1 , Zakopane , pl

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Hot tub/Jacuzzi
Sauna
Ski storage
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Review Highlights

Pros:
Convenient location near train/bus and local amenities
Friendly, professional staff
Modern, comfortable rooms and beds
Excellent spa: large jacuzzi, multiple saunas
Underground/garage parking and ski storage
Onsite bistro/coffee machine
Cons:
Perceived high price / not great value for money
Inconsistent housekeeping (some stayed without cleaning) and minor maintenance issues (broken lamp, blinds)
Limited cold breakfast choices for some guests
Sauna access limited (booking/time restrictions)
Dry air / temperature control issues in some rooms
Slow/tepid shower reported in one review

Categories

Cleanliness
1
Mixed signals: several guests praised rooms as 'very clean' and 'nieskazitelnie czysty', but there are explicit reports of no cleaning during a stay and some uncared-for fixtures (broken lamp, blinds), yielding a slightly negative net sentiment.
Service
1
Consistently positive: staff described as friendly, polite and professional across multiple reviews (helpful at check-in, moved guests when needed).
Location
1
Strong positive: repeatedly noted as a fantastic/very convenient location near the train/bus station and local amenities, good for accessing lifts and buses.
Room Quality
1
Generally positive: rooms described as modern, nicely furnished and comfortable (comfy beds, heated bathroom floors), but some guests reported issues (broken blinds/lamp, temperature control or very dry air).
Amenities
1
Positive: spa/Jacuzzi/saunas highly praised, underground/garage parking, ski storage and onsite bistro/coffee machine cited as valuable extras; some limitations noted for spa booking/hours.
Value for Money
1
Negative: multiple guests commented the hotel felt a bit too expensive or 'ciut za drogie', indicating a clear negative perception on value.
Food and Beverage
1
Mixed-to-negative: some guests praised breakfasts as varied and high quality, while others flagged limited cold options (only one cheese/ham), prompting an overall slightly negative sentiment.
Overall Experience
1
Slightly positive overall: many glowing accounts of an exceptional, relaxing stay and excellent SPA/service, tempered by value concerns and occasional maintenance/housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 16:19

Property Description

Discover the enchanting tranquility of Stefanova Zakopane Aparthotel & Spa, where mountain charm meets modern comfort.

Prime Location
Nestled just a 3-minute stroll from Zakopane Railway Station, this hotel offers effortless access to the city's highlights, including Zakopane Aqua Park and breathtaking Tatra National Park, perfect for outdoor enthusiasts.

Luxurious Comfort
Each air-conditioned room comes with a balcony, flat-screen TV, and an elegant private bathroom, ensuring your stay is a sanctuary of relaxation and convenience.

Unwind and Refresh
Indulge in delicious continental breakfasts and unwind in our sauna, or enjoy a drink at the bar after a thrilling day of skiing.

Immerse yourself in the beauty of Zakopane—book your stay at Stefanova Zakopane Aparthotel & Spa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
BERNADETA • family_with_children • gb
10
2026-03-25 • via Nuitee
D
Dudi • family_with_children • nl
10
2026-03-23 • via Nuitee
M
Monika • couple • pl
9
2026-03-23 • via Nuitee
D
David • couple • de
8
2026-03-13 • via Nuitee
L
Lauren • family_with_children • gb
7
Nice stay a short walk into Zakopane.
Pros:

Great sized room for the stay, felt very modern and it was in a fantastic location. Use of the sauna/hot tub was good after a day of skiing.

Cons:

It felt a little uncared for in places. Lamp not working, broken blinds. We didn't any one come to clean for our whole stay.
Also would've liked to use the sauna more freely (only between 4-9pm) and you have to give noticed and book a 2hr slot.
Breakfast options would've been appreciated.

2026-03-10 • via Nuitee
S
shuchun • couple • tw
10
Pros:

飯店位置離火車(巴士)站很近，對去海洋之眼或Kasprowy Wierch都很方便，對於後來搭flixbus到krakow也十分便利，且飯店旁也有瓢蟲超市，生活機能很好。
另外飯店工作人員都很親切，房間很新，住起來舒服，另外飯店地下一樓有咖啡機，也可以裝水，對我來說是一個很大的優點！整體而言非常適合自由行的旅人。

2026-03-08 • via Nuitee
D
Daniel • solo_traveller • ch
9
2026-03-07 • via Nuitee
I
Ivan • solo_traveller • ua
9
Beautiful and modern hotel in Zakopane
Pros:

Hotel staff were friendly and polite. The restaurant on-site serves tasty dishes and breakfasts. The room itself is nicely furnished, very clean, and well-equipped. The hotel has convenient underground parking, ski storage, and a decent SPA.

Cons:

I can't recall any bad thing about this hotel.

2026-03-04 • via Nuitee
M
Michael • couple • gb
10
2026-03-04 • via Nuitee
A
Aleksandra • couple • pl
10
2026-03-04 • via Nuitee
J
Julia • family_with_children • pl
10
Pros:

Bliska odległość od dworca i term zakopiańskich.

2026-03-03 • via Nuitee
J
Joanna • couple • pl
9
:-)
Pros:

Wystrój
Wanna
Łóżko 10/10
Ocieplana podłoga w łazience

Cons:

Bardzo bardzo suche powietrze. Nie bardzo dało sie zmniejszyć temperaturę w pokoju.
Za Mały wybór śniadaniowy na zimno mi.in 1 rodzaj sera i 1 rodzaj szynki.

2026-03-02 • via Nuitee
K
Kamil • couple • pl
10
Good place for a short stay. Great spa, excellent restaurant.
Pros:

Small but stylish rooms, comfy beds. Great and very kind stuff. Convenient garage parking. Enough options for breakfast, including hot a'la carte options. One of the best spa experiences I had in the aparthotel - jacuzzi is large, 3 different saunas, and we had it all for ourselves. The cherry on top is the bubuja bistro - ofc you need to pay extra for food and drinks, but it's worth every penny.

Cons:

If you get a room on a floor 0, you may end up with people walking in front of your window. The staff was super kind and moved us to floor 1. This may not be a problem if the people outside are not bothering you and you are not expecting the clear mountain views from your room.

2026-03-02 • via Nuitee
T
Tomasz • couple • pl
10
Było cudownie!
Pros:

Pobyt w tym hotelu był absolutnie wyjątkowy i bez najmniejszych zastrzeżeń. Już od momentu zameldowania można było poczuć pełen profesjonalizm obsługi, życzliwość personelu oraz dbałość o każdy, nawet najmniejszy detal. Pokój był nieskazitelnie czysty, przestronny i bardzo komfortowy, a jego wyposażenie spełniało wszystkie oczekiwania.

Strefa SPA to prawdziwa perełka tego miejsca. Wszystko było doskonale zorganizowane, czyste i utrzymane na najwyższym poziomie. Sauny, jacuzzi oraz mini tężnia ze ścianą solankową pozwalały w pełni się odprężyć i zapomnieć o codziennym pośpiechu. To idealne miejsce na regenerację zarówno ciała, jak i umysłu.

Na szczególne wyróżnienie zasługują śniadania — przepyszne, różnorodne i przygotowane z najwyższej jakości składników. Każdy znajdzie coś dla siebie: świeże pieczywo, aromatyczna kawa, dania na ciepło i zimno, owoce oraz pyszne desery. Każdy poranek był prawdziwą kulinarną przyjemnością.

Cały pobyt oceniam wzorowo i z pełnym przekonaniem polecam ten hotel każdemu, kto szuka komfortu, relaksu oraz najwyższej jakości obsługi. Z pewnością jeszcze tu wrócę!

2026-03-01 • via Nuitee
Z
Zoltán • couple • sk
9
2026-03-01 • via Nuitee
O
Olivia • couple • sk
6
Cons:

V izbe bola strašná zima a sprchová hadica tiekla veľmi pomaly, voda bola vlažná.

2026-02-27 • via Nuitee
A
Aleksandra • couple • pl
8
Miejsce bardzo zadbane i dobudżetowane - jednak w mojej opinii ciut za drogie mimo wszystko.
Pros:

Bardzo ładne wykończenie, dobra lokalizacja, zadbany.

Cons:

Niezbyt wysoki wybór śniadania, cena za noc dość wysoka.

2026-02-27 • via Nuitee
A
Alexander • family_with_children • dk
8
Pros:

Чисто, чудовий ремонт, зручні ліжка. Номер дуже сподобався.

Cons:

Хотілося б, щоб рушники міняли і прибирали в номері під час проживання.

2026-02-15 • via Nuitee
M
Márta • couple • hu
9
2026-02-14 • via Nuitee
S
Sowa • couple • pl
9
2026-02-14 • via Nuitee