Zapotoczny Residence

Hotels
ul.Św.Anny 39 , Ząb , pl

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful mountain views (Tatry)
Helpful, friendly and responsive staff
Tasty and varied breakfasts (and good dinner options)
Clean, spacious rooms with good views
Good location for skiing and excursions
Amenities: jacuzzi, sauna, billiards, playground
Family-friendly (children's menu, play area)
Provided towels/robes and toiletries
Cons:
Parking is charged / not included in room price
Additional fees for jacuzzi/amenities
Occasional unpleasant shower drain odor
Aged or slightly stained carpet in rooms
Radiators sometimes warm or not heating well
Worn billiard cues; limited access to some amenities during events
Lack of hangers in the bathroom
Security/access concern: guests noted non-guests could access garden/area with spa

Categories

Cleanliness
1
Guests frequently describe rooms as clean, tidy and spacious, though a few report an occasional drain odor and slightly stained/aged carpet.
Service
1
Repeated praise for very helpful, friendly and responsive staff (reception praised, special attention to children, quick assistance).
Location
1
Excellent location with beautiful views of the Tatra mountains; good base for skiers and easy to reach.
Room Quality
1
Rooms are spacious and have great views, but several guests mention issues: old/worn carpet, cold radiators, lack of hangers in bathroom and occasional bathroom odor.
Amenities
1
Good range of amenities (jacuzzi, sauna, billiards, playground, restaurant, elevator); practical extras like robes/towels and toiletries. Some operational issues: limited access during events, worn billiard cues and occasional security/access concerns to outdoor spa area.
Value for Money
1
Multiple guests highlight extra charges (paid parking, additional fee for jacuzzi/use), noting that parking in particular should be included — lowers perceived value significantly.
Food and Beverage
1
Breakfasts and meals are repeatedly described as very tasty, varied and satisfying; dinner also noted as good.
Overall Experience
1
Overall stays are positive with many recommendations and repeat visits planned; family-friendly with good service, despite some facility/price drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 02:40

Property Description

Escape to the serene and inviting Zapotoczny Residence in Ząb, where comfort meets nature.

Modern Conveniences
Enjoy complimentary WiFi throughout the property and take advantage of private parking. With elevator access, a shared kitchen, and convenient luggage storage, we ensure a hassle-free stay.

Delicious Dining
Savor a delightful buffet breakfast featuring warm dishes, local specialties, and sweet pancakes. Unwind in our coffee shop, bar, and lounge, perfect for relaxation after a day of adventure.

Family-Friendly Amenities
Traveling with kids? Our outdoor and indoor play areas provide endless fun while adults can indulge in skiing, cycling, or hiking nearby. We also offer ski storage for your winter gear.

Book your stay at Zapotoczny Residence today for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tomasz • couple • pl
8
2026-03-26 • via Nuitee
M
Marcin • couple • pl
9
2026-03-23 • via Nuitee
K
Kacper • couple • pl
10
Pros:

Bardzo miła obsługa. W pokoju było czysto i ciepło. Bardzo ładny wystrój.

2026-03-22 • via Nuitee
Šalátová • family_with_children • sk
9
2026-03-10 • via Nuitee
S
Stanisław • couple • pl
10
Pros:

Piękny widok na Tatry! Pokoje czyste, schludne i przestronne! Śniadania bardzo smaczne. Dobry dojazd i duży parking. Duży plus za możliwość goszczenia pieska! Obsługa bardzo bardzo pomocna i miła! Serdecznie polecam! : )

2026-03-10 • via Nuitee
R
Rafał • extended_group • pl
10
Mój drugi pobyt u Zapotocznego i na pewno nie ostatni.
Pros:

Widok z okienka na Tatry robi wrażenie, bardzo fajny apartament dla trzech dorosłych osób.

2026-03-10 • via Nuitee
B
Bartłomiej • family_with_children • pl
7
2026-03-08 • via Nuitee
S
Sławomir • couple • pl
10
2026-03-08 • via Nuitee
S
Silvie • family_with_children • cz
9
2026-03-06 • via Nuitee
K
Kamil • couple • pl
10
2026-02-25 • via Nuitee
M
Michał • couple • pl
9
Pros:

Super Panie na recepcji. Bardzo dobre śniadania.

2026-02-25 • via Nuitee
M
Marcin • couple • pl
10
2026-02-22 • via Nuitee
M
Monika • couple • pl
10
To był strzał w 10
Pros:

Pyszne posiłki, zawsze na czas.

Cons:

Z łazienki czasami brzydki
Zapach z odpływu prysznica.

2026-02-11 • via Nuitee
M
Marta • family_with_children • pl
10
Pros:

Super pobyt. Wszystko w porządku napewno wrócimy

2026-01-31 • via Nuitee
J
Joanna • family_with_children • pl
10
2026-01-31 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-01-27 • via Nuitee
P
Popovic • family_with_children • at
5
2026-01-25 • via Nuitee
L
LADISLAV • couple • cz
6
Cons:

Platba za parkování

2026-01-25 • via Nuitee
M
Marek • family_with_children • de
6
Mile spędzony czas
Pros:

Bilard , winda , okolica , personel bardzo miły

Cons:

Brak wieszaków w łazience

2026-01-19 • via Nuitee
E
Enikő • family_with_children • hu
10
Maximálisan elégedettek voltunk
Pros:

Mindennel meg voltunk elégedve. Csendes helyen, gyönyörű környezetben található a szállás. Ami különösen tetszett, hogy 4 éves kislányommal mindenki kedves volt, külön készítettek neki gyermek menüt. A szállás mellett található egy kis csúszdás-hintás játszótér.
Az ételek nagyon finomak voltak. Személyzet kedves, mosolygós.
A szobához járt törölköző, fürdőköpeny, piperecikkek. Jakuzzi felár ellenében használható.

Cons:

A parkolás nincs benne a szoba árában.

2026-01-19 • via Nuitee