Kingston Hotel 12 - Jalan Raja Laut, KL

Hotels
3, Jalan Tiong Nam , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Non-smoking throughout
Smoke alarms
CCTV outside property
Television in common areas
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Comfortable beds and spacious rooms
Good location near MRT/LRT and restaurants
Parking available
Helpful and friendly staff
Breakfast included for some stays
Good value for money for a budget hotel
Cons:
Air conditioning often not cold or noisy
Smelly or blocked toilets; poor bathroom odor reported
Inconsistent housekeeping: towels not changed, no daily cleaning
Poor soundproofing / noisy rooms
Leaking walls during heavy rain
Missing amenities: no slippers, limited toilet paper, no mineral water
Wi‑Fi or TV not working at times

Categories

Cleanliness
1
Mixed signals: many reviews call rooms 'clean' and 'very clean', but several report dusty rooms, smelly/toilet issues and inconsistent housekeeping (no daily cleaning, towels not changed).
Service
1
Generally positive: multiple comments praise helpful and good staff/reception (e.g., 'receptionist nuhman is very helpful', 'well run, good staff'), though a few complaints about slow responses to issues.
Location
1
Strong positive consensus: repeatedly noted as near MRT/LRT, central, close to restaurants and easy to find; location and parking mentioned as advantages.
Room Quality
1
Mixed to negative: rooms described as spacious and comfortable but several reports of poor AC (not cold/noisy), leaking during rain, blocked toilets and occasional maintenance issues (TV not working, hole in door).
Amenities
1
Some amenities available (parking, fruit water) but multiple lacks noted: no slippers, limited toilet paper, no mineral water, Wi‑Fi/TV outages and breakfast availability issues.
Value for Money
1
Several reviewers call it 'value for money' and 'proper hotel' with good staff and rooms for a budget stay, supporting a modest positive score.
Food and Beverage
1
Limited mentions: breakfast is sometimes included but also 'hard to find breakfast' on Sundays; nearby halal restaurants noted. Overall neutral due to mixed feedback and few details.
Overall Experience
1
Overall mixed-positive: many 'excellent' and 'recommended' comments balanced by specific negative incidents (cleanliness issues, AC, leaking), leading to a slightly positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 17:44

Property Description

Experience the heart of Kuala Lumpur at Kingston Hotel 12 - Jalan Raja Laut, your perfect escape in the vibrant Chow Kit district.

Prime Location
Just a stone's throw from iconic landmarks, including the Petronas Twin Towers and Suria KLCC, our hotel places the city's best at your fingertips.

Comfort at Its Best
Unwind in our spacious air-conditioned rooms, equipped with modern amenities such as flat-screen TVs and private bathrooms—perfect for a restful retreat after a day of exploring.

Delicious Dining Options
Fuel your adventures with our delightful à la carte and Asian breakfast offerings, ensuring you start your day right.

Book your stay with us today and immerse yourself in the charm of Kuala Lumpur!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohamad • couple • my
10
2026-05-14 • via Nuitee
F
Feichtinger • couple • de
4
2026-05-13 • via Nuitee
E
eng keong • solo_traveller • my
8
Cons:

酒店不是包carpark了吗？还需要额外给钱？其它的酒店carpark，住客都不用付款的。

2026-05-11 • via Nuitee
S
Saad • solo_traveller • my
10
Pros:

Good

Cons:

Good

2026-05-09 • via Nuitee
P
Pergas • extended_group • my
10
2026-05-05 • via Nuitee
A
Azman • solo_traveller • my
7
2026-05-02 • via Nuitee
I
ibrahim • solo_traveller • my
9
Pros:

Clean

Cons:

Nothing

2026-05-02 • via Nuitee
M
michael paul • family_with_children • my
8
Pros:

no breakfast

Cons:

room not ready at 4.30pm

check in time at 3pm

disappointed.

2026-04-29 • via Nuitee
W
Wan Mohd Syahmi • couple • my
8
Pros:

Staff was helpful, the room spacious and they also provide parking with affordable fee

2026-04-28 • via Nuitee
B
badri77 • solo_traveller • my
9
2026-04-27 • via Nuitee
M
Mohd Suhaimi • solo_traveller • my
7
Pros:

Nothing.

Cons:

No more free parking. Parking was charged RM5 per exit and needed to be paid at the reception counter. If you pay online the parking rate would be more expensive up to more than RM25 overnight.
However the description for this hotel parking facility as mentioned in the Booking.com website is only RM5 per day. This description should be corrected as RM 5 per EXIT.

2026-04-26 • via Nuitee
A
Ahmad Dani • solo_traveller • my
8
Pros:

Good value for price. Location in prime area. Parking always available.

Cons:

Some of the guests were noisy at night. Also internet were a bit unstable on some floors

2026-04-26 • via Nuitee
Q
Qhaseh • solo_traveller • my
10
2026-04-25 • via Nuitee
R
Rosdi • solo_traveller • my
10
Pros:

Good

Cons:

Parking

2026-04-24 • via Nuitee
S
Saniman • extended_group • my
5
2026-04-20 • via Nuitee
S
SYAFEEZUDIN • family_with_children • my
10
2026-04-19 • via Nuitee
A
ABRAHAM • solo_traveller • fr
9
2026-04-13 • via Nuitee
A
Ahmad Dani • solo_traveller • my
9
2026-04-12 • via Nuitee
A
Asdira • family_with_children • my
10
2026-04-11 • via Nuitee
J
JI KEN • solo_traveller • my
7
2026-04-11 • via Nuitee