CT Hotel

Hotels
643 Corner of Church and Wessels Streets , Pretoria , za

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, responsive and helpful staff
Excellent location and views (Union Buildings)
Rooms described as clean by several guests
Comfortable bed and spacious rooms mentioned by some
Quick problem resolution in some cases
Cons:
Breakfast disappointing (limited variety, slow service, hot food issues)
Room maintenance problems (AC, showerhead, telephone, TV, electrical issues)
Housekeeping inconsistencies and at least one report of a dirty bathroom
Stained/uncomfortable couch
Check-in double-booking/slow check-in incident
Limited in-room amenities (no cutlery, minimal glasses), poor Wi‑Fi in rooms

Categories

Cleanliness
1
Generally reported as clean in several reviews, though isolated issues were noted (dirty bathroom in one report, stained couch). Overall slightly positive but mixed.
Service
1
Staff repeatedly described as friendly, helpful and responsive; multiple reviews praise reception and prompt problem resolution despite one slow check-in/double-booking incident.
Location
1
Location and views (Union Buildings) are frequently praised and described as a strong positive for the hotel.
Room Quality
1
Multiple maintenance and comfort issues reported: stained/uncomfortable couch, malfunctioning AC, showerhead and telephone, outdated/non-working TV, poor housekeeping in some rooms — overall below expected 5-star standard.
Amenities
1
Deficiencies noted in in-room amenities and facilities (no cutlery, only two glasses with one in bathroom, poor Wi‑Fi coverage, electrical equipment issues).
Value for Money
1
Not consistently addressed; some guests felt it did not live up to a 5-star standard, others did not comment — neutral overall.
Food and Beverage
1
Breakfast repeatedly described as disappointing: limited variety for a 5-star, slow service for eggs and hot food not up to standard.
Overall Experience
1
Many guests report an enjoyable, relaxing stay and willingness to return; positive service and location balance out some operational and food/room issues, yielding a slightly positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 05:46

Property Description

Experience unparalleled luxury at CT Hotel, where elegance meets comfort right across from The Union Buildings in the heart of Pretoria.

Luxurious Accommodations: Indulge in exquisitely designed guestrooms featuring plush furnishings, cable TV, and lavish marble bathrooms complete with upscale amenities like bathrobes and slippers.

Unmatched Amenities: Dive into relaxation at our outdoor swimming pool or energize your day at the state-of-the-art gym. Unwind at our spa with rejuvenating massages and a soothing sauna experience.

Culinary Delights: Savor authentic South African cuisine at Magnolia Restaurant, serving delectable dishes throughout the day, or enjoy light meals and crafted cocktails at Tiffin’s Bar & Lounge for the perfect ending to your evening.

Book your stay with us today for an unforgettable experience at CT Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Graham couple za
8
2026-08-29 via Nuitee
J
Jonck solo_traveller za
7
2026-08-29 via Nuitee
D
Desmond solo_traveller za
10
2026-08-29 via Nuitee
D
Dr Lwandile Tokwe solo_traveller za
10
2026-08-27 via Nuitee
R
Reneilwe Care extended_group za
7
Pros:

Breakfast

2026-08-27 via Nuitee
R
Rose solo_traveller za
1
Pros:

I still like the hotel as a whole.
The fact that it is next to the starting venue of the Absa run your city race is still excellent for me. And it will always be my perfect choice.

Cons:

This time the service was worse compared to the last time I visited the hotel. In every area.
1.The time we were checking in it took us very long before we could check in, I don't know if it was the system or the people who was doing that, nobody bothered to explain to us. Fine. We proceeded to the room
2.we only found one set of things as if the room will only be occupied by one person. Being the towels, glass and cups. We called the reception to notify them but they were never brought untill dinner time when we go there personally. As if it was the end no...
3.The restaurant. We asked how much does a buffet cost we were told R300.fine my friend decided to opt for it.
When we supposed to pay we were told a different price. Asking why we were told the person assisted us is a student she mixed the breakfast and dinner prices. Okay fine when she was asked she told them that she wasn't told of the different prices of the breakfast and dinner.
Then again the person who was taking our menus at the restaurant was so not friendly, client service was on zero level. No smile,no talking nothing. She didn't even come back to check if we needed anything or not. When she come back later to take the plates she just removed them without talking to us, did you enjoy the food, was everything ok niks.
CT is our favorite hotel when we come to races like Absa run your city and Mandela race taking place at union building. We always got a good service but this time it was different we were disappointed 😞 Hope for a better service next time.

2026-08-26 via Nuitee
S
Shabangu couple za
1
Horrible
Pros:

Nothing, to think that I looked forward to staying there. Worse experience ever. They even made my daughter to cry, the pool was not working after I called and asked that I’m bringing my daughter for that specific reason. The room booked was not what I paid for.

Cons:

The breakfast, the staff communicate differently about the hotel, the checking in is the slowest.

2026-08-26 via Nuitee
D
Davis couple za
1
2026-08-25 via Nuitee
D
Dineox solo_traveller za
7
Lovely Hotel
Pros:

Lovely hotel with a vintage feel.

Cons:

The bathtub at 312 did not close. The breakfast was a bit average. The pillows and duvets may need to be replaced.

2026-08-25 via Nuitee
M
Melony couple za
9
2026-08-24 via Nuitee
T
Tinyiko couple za
10
Beautiful and so much relaxing place to be.
Pros:

Very clean and close to shops

Cons:

Nothing

2026-08-23 via Nuitee
A
Ayanda solo_traveller za
9
My stay at CT HOTEL
Pros:

The hotel was nice,.comfortable, it made out stay enjoyable.
The breakfast was also great. Can't complain.
The rooms were clean, the gym was also clean. I enjoyed using it.

Cons:

The coffee was terrible.
They can invest more on their coffee, buy coffee beans for the coffee lovers.
otherwise all was perfect

2026-08-20 via Nuitee
D
Davide extended_group it
4
leave it
Pros:

-

Cons:

service doing. Ask money for early check in

2026-08-20 via Nuitee
M
Maano couple za
10
The friendliness from staff and the service including the neatness were top notch🤗🤗🤗
Pros:

The neatness, service and friendliness were top notch.

Cons:

Top Notch

2026-08-17 via Nuitee
T
Tony solo_traveller za
9
Very pleasant. comfortable and enjoyable. Will visit again as I have done in the past.
Pros:

I always like the hotel as well as its predecessor. Room was comfortable and the day and night view over the Union Buildings and Union Garden was awesome.

Cons:

Service at supper unfortunately was below expectations.

2026-08-16 via Nuitee
G
Guillaume solo_traveller fr
9
Un très bon établissement, plein de charme. Face aux Union Buildings.
2026-08-16 via Nuitee
P
Pierre couple sz
7
Good minus the issues to be attended to
Pros:

The room, space outside and dining.

Cons:

Cold water was not running, only hot and the sewage system requires some maintenance.

2026-08-14 via Nuitee
C
CHESANE solo_traveller za
9
2026-08-14 via Nuitee
M
Maya solo_traveller za
7
Convenient located for eye clinic and urology hospital
Pros:

Good location for eye hospital

Cons:

Breakfast and dinner room upstairs. It was truly a mess

2026-08-14 via Nuitee
A
Alfred solo_traveller za
5
2026-08-14 via Nuitee