CT Hotel

Hotels
643 Corner of Church and Wessels Streets , Pretoria , ZA

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Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly, responsive and helpful staff
Excellent location and views (Union Buildings)
Rooms described as clean by several guests
Comfortable bed and spacious rooms mentioned by some
Quick problem resolution in some cases
Cons:
Breakfast disappointing (limited variety, slow service, hot food issues)
Room maintenance problems (AC, showerhead, telephone, TV, electrical issues)
Housekeeping inconsistencies and at least one report of a dirty bathroom
Stained/uncomfortable couch
Check-in double-booking/slow check-in incident
Limited in-room amenities (no cutlery, minimal glasses), poor Wi‑Fi in rooms

Categories

Cleanliness
1
Generally reported as clean in several reviews, though isolated issues were noted (dirty bathroom in one report, stained couch). Overall slightly positive but mixed.
Service
1
Staff repeatedly described as friendly, helpful and responsive; multiple reviews praise reception and prompt problem resolution despite one slow check-in/double-booking incident.
Location
1
Location and views (Union Buildings) are frequently praised and described as a strong positive for the hotel.
Room Quality
1
Multiple maintenance and comfort issues reported: stained/uncomfortable couch, malfunctioning AC, showerhead and telephone, outdated/non-working TV, poor housekeeping in some rooms — overall below expected 5-star standard.
Amenities
1
Deficiencies noted in in-room amenities and facilities (no cutlery, only two glasses with one in bathroom, poor Wi‑Fi coverage, electrical equipment issues).
Value for Money
1
Not consistently addressed; some guests felt it did not live up to a 5-star standard, others did not comment — neutral overall.
Food and Beverage
1
Breakfast repeatedly described as disappointing: limited variety for a 5-star, slow service for eggs and hot food not up to standard.
Overall Experience
1
Many guests report an enjoyable, relaxing stay and willingness to return; positive service and location balance out some operational and food/room issues, yielding a slightly positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 05:46

Property Description

Experience unparalleled luxury at CT Hotel, where elegance meets comfort right across from The Union Buildings in the heart of Pretoria.

Luxurious Accommodations: Indulge in exquisitely designed guestrooms featuring plush furnishings, cable TV, and lavish marble bathrooms complete with upscale amenities like bathrobes and slippers.

Unmatched Amenities: Dive into relaxation at our outdoor swimming pool or energize your day at the state-of-the-art gym. Unwind at our spa with rejuvenating massages and a soothing sauna experience.

Culinary Delights: Savor authentic South African cuisine at Magnolia Restaurant, serving delectable dishes throughout the day, or enjoy light meals and crafted cocktails at Tiffin’s Bar & Lounge for the perfect ending to your evening.

Book your stay with us today for an unforgettable experience at CT Hotel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
P
Patience • solo_traveller • za
10
Amazing stay
Pros:

Friendly staff and excellent service

2026-10-31 • via Nuitee
A
Anina • solo_traveller • za
6
It is not a 5 star hotel anymore but it is a comfortable stay and they are trying.
2026-10-30 • via Nuitee
M
Mandisa • couple • za
9
Pros:

The view

Cons:

Nothing

2026-10-30 • via Nuitee
T
Tomas Pereira • extended_group • mz
10
2026-10-30 • via Nuitee
D
Dr Lwandile • solo_traveller • za
10
2026-10-29 • via Nuitee
M
Martinah • solo_traveller • za
10
Pros:

Everything

Cons:

There were no electrical plugs next to the bed. You have to charge at the living room.

2026-10-28 • via Nuitee
L
Lerato • couple • za
5
2026-10-28 • via Nuitee
M
Malebogo • solo_traveller • za
10
2026-10-27 • via Nuitee
R
Ron • solo_traveller • il
8
2026-10-26 • via Nuitee
L
Lucky • solo_traveller • za
9
2026-10-26 • via Nuitee
G
Golda • couple • in
5
Overall a bad experience with staff and food!
Pros:

Centrally located.

Cons:

Restaurant staff were very slow to respond and very poor service!
The hotel looks like an old hotel.

2026-10-25 • via Nuitee
R
ROMITA • couple • za
2
Pros:

The aircons didnt work. We were a group of 8, we stayed in 5 rooms. No aircon. They gave us some story about no water... it was so hot, my friends and I struggled. There wasn't even a shower cap in the bathrooms. I stayed for 3 nights. My friends booked for 4 nights.
All the days of our stay, we dodnt have aircon.

Cons:

No aircons,

2026-10-21 • via Nuitee
M
Moses • couple • za
10
2026-10-20 • via Nuitee
G
Glen • solo_traveller • za
5
Hotel has potential. Need some TLC
Pros:

room

Cons:

Air conditioning did not work, window could not open on a hot night

2026-10-19 • via Nuitee
L
Leufroy • couple • fr
8
Bel hôtel !
Pros:

Bel établissement de standing. Chambre confortable. Le petit déjeuner est top. Restaurant et bar sur place.

Cons:

Nous avons tout apprécié.

2026-10-17 • via Nuitee
M
Moosa Motala • solo_traveller • za
10
2026-10-15 • via Nuitee
M
Mary Abel • couple • za
1
Cons:

We were very very disappointed and had to check out and find alternate accommodation. It was a loss of finances on our side. The Manager was most disappointing and not helpful

2026-10-15 • via Nuitee
M
Mary Abel • solo_traveller • za
2
Pros:

The waiters, security was friendly and kind

Cons:

Firstly we got to the hotel around 4.30pm. The rooms were not ready. We had to wait a long time before it get sorted out. Then there was water issues in the area. The aircons was not working. The rooms was hot, unbearable. I tried to call tge reception but the phones were not working. I eventually went downstairs to complain. I had to request a fan, after a while a fan was brought to us. I was attending a conference, we couldn't shower or iron to get ready for this event. We had to go wearing our casual clothes we wore all day. I went looking for tge Manager , my oh my he was of no help, not friendly, not even pleasant. I was very disappointed. I had booked 2 rooms and was fully paid. I paid from Monday to Thursday but we checked out yesterday morning at 8am. We just could stay there another night. I called for tge Manager to explain my disappointment but he was not interested to listen to me. It felt like he just wanted us out and accepted the keys without even apologizing. The only reason I chose to stay here was because I've stayed here few years ago and everything about that hotel was great. I must say its not 5 star, its nothing like wats on the website. I am very disappointed and so are my friends. I had to go around searching for alternative accommodation. I have health issues and I needed a good clean place with aircon, CT Hotel is not recommended.

2026-10-15 • via Nuitee
M
Moses • couple • za
10
2026-10-14 • via Nuitee
W
Witford • solo_traveller • za
10
2026-10-13 • via Nuitee