The Business Class Suit Karakoy

Hotels
Hacimimi,Necatibey Cad. No:81 Beyoğlu/Istanbul , Beyoğlu , tr

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent, central location near public transport, markets and restaurants
Some guests found the accommodation comfortable and well organized
Several mentions of staff being responsive via WhatsApp
Close to Galata Tower / tram / boat (good for sightseeing)
Convenient for nearby pharmacies, train station and essential shops
Cons:
Serious cleanliness issues: stained linens, mold, dirt and reported pests
Room condition problems: broken furniture, water leaks, non-working lights, bad odors
Missing or inadequate amenities (no hairdryer, towels, coffee/tea/water)
Inconsistent or poor on-site service for maintenance and refunds
Reports of cancelled bookings or refused refunds
Overall value diminished by condition and service failures

Categories

Cleanliness
1
Multiple guests report serious cleanliness issues: stained cushions and towels (including blood and makeup stains), mold and dirt in bathroom, presence of bugs/cockroaches, and lack of housekeeping or linen changes.
Service
1
Mixed but overall relatively positive: several guests praise staff responsiveness via WhatsApp and mention availability; however others report no assistance with repairs or refunds and poor on-site support.
Location
1
Consistently praised across reviews: excellent, convenient location close to tram/boat/train stations, markets, restaurants and key attractions (e.g. Galata Tower).
Room Quality
1
Frequent reports of poor room condition: broken furniture, malfunctioning lights, water leaks, bad odors, and generally worn or damaged fittings compared with photos.
Amenities
1
Guests mention missing or insufficient basic amenities: no hair dryer, few or no towels, no coffee/tea/water provided, dryer issues, and limited toiletries.
Value for Money
1
Several guests feel the accommodation is not worth the price given condition and service issues; at least one guest reports a refused refund after an early departure.
Food and Beverage
1
Not a focus of the property, but guests complained about lack of basic F&B items (no coffee/tea/water) and stained towels/linens being provided.
Overall Experience
1
Overall sentiment leans negative due to cleanliness and room condition problems, inconsistent service and amenity gaps, though a few guests appreciated the location and occasional helpful staff communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 04:47

Property Description

Experience the essence of Istanbul at the Business Class Suit Karakoy, where comfort meets convenience in the heart of the city.

Modern Comforts
Each spacious room is thoughtfully designed with free Wi-Fi, air conditioning, and a flat-screen TV, ensuring a delightful stay while you explore the vibrant surroundings.

Convenient Amenities
Indulge in daily room service and enjoy the convenience of an elevator, making your stay as seamless as possible. Selected units come with fully equipped kitchens, perfect for those who wish to dine in.

Serene Garden Retreat
Unwind in our beautifully landscaped garden, offering a peaceful oasis amidst the bustling city life, a perfect spot to relax after a day of sightseeing.

Book your stay today to immerse yourself in the rich culture and history of Istanbul!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nivedita • couple • mu
8
The location is exactly as shown in the pictures. It is very comfortable and well organized. 😊
Pros:

The location is excellent, well organized, and conveniently close to many essential places such as the pharmacy, train station, and markets. There are also numerous restaurants nearby, which is a great advantage, as you don’t need to travel far to find food or other necessities.☺️

Cons:

Overall, everything was as expected. However, there was a water leak in the bathroom, and five days after my stay began, one of the lights stopped working. I contacted both the property management and the cleaner, but unfortunately nothing was done, and I had to stay without it for another 10 days.😕

2026-03-16 • via Nuitee
B
Burak • family_with_children • fr
5
2026-03-08 • via Nuitee
T
Tareq • couple • sa
10
2026-02-09 • via Nuitee
D
Doaa • extended_group • be
10
Pros:

Staff disponibile, posizione ottima.

2026-02-08 • via Nuitee
S
SULTAN • family_with_children • sa
8
Pros:

كل شئ جميل ورائع والموظف متميز بالتواصل عن طريق الواتساب

Cons:

لا شئ

2026-01-24 • via Nuitee
S
SULTAN • family_with_children • sa
9
Pros:

كل شئ جميل ورائع والموظف متميز بالتواصل عن طريق الواتساب

Cons:

لا شئ

2026-01-24 • via Nuitee
S
Seray • extended_group • de
8
2026-01-19 • via Nuitee
ماجد • couple • sa
1
اسواء اقامة ولم اكمل فيها اكثر من 12 ساعة وغادرت ولم يتم ارجاع المبلغ
Pros:

الموقع فقط

Cons:

كامل المبنى والغرفه وتعامل المرظف حتى دورة المياة وانتم بكرامه لا يوجد فيها ماء وكذلك الاثاث قديم ومحروق ورائحة الاثاث سيئه جداًً للغايه وحرام الفلوس فيها

2026-01-14 • via Nuitee
M
MOHAMMED • couple • sa
1
2026-01-04 • via Nuitee
O
Oyunchimeg • extended_group • ie
10
2025-12-31 • via Nuitee
K
Kadir • family_with_children • nl
1
Berbat ir yerdi
Pros:

Konum guzel

Cons:

Tesiste hersey kirik fotograftakiyle alakasi yok gittigimizde anahtar uzerinde takiliydi hic kimseyle gorusup
Konusamadik Watsap yzerinden iletisime gecildi kurutma makinesi istedik donemize bir gun kala geldi hic birsey yoktu calisanlar sifir sac kurutma havlu Hic bisey yoktu 1 hafta kaldik 1 hafta boyunca kesinlikle ne temizlik ne carsaf hic birsey degismedi ayrica hamam bocekleri vardi kahve cay yoktu su yoktu yatak kirik banyonun heryeri Kuf ve pislik icindeydi sampuan falan el sabunuydu galiba hic memnun kalmadik bebekle gittigimiz icin parada iade edilmedigi icin mecburiyetten kaldik kimseye tavsiye etmem …😡😡😡

2025-12-08 • via Nuitee
R
Rasikh • family_with_children • fi
8
2025-11-16 • via Nuitee
O
Omer • couple • fr
4
Emplacement pratique mais la propreté et l’état de la chambre étaient décevants.
Pros:

Bon emplacement, proche du tram et du bateau. Proche de la Tour de Galata.

Cons:

Les coussins et serviettes étaient tachés. Nous avons dû changer nous même les housses de coussins car il y avait des taches de sang dessus. De même pour les serviettes elles étaient tachées de maquillage et autres. La chambre est en mauvais état les meubles sont cassés, les lumières ne fonctionnent pas.

2025-10-19 • via Nuitee
P
Paige • couple • gb
10
2025-10-17 • via Nuitee
I
ISABELA • extended_group • ro
7
Am rezervat 2 studiouri la fel, dar am primit doar 1 stufio si 1 camera dubla
Pros:

1 camera ok

Cons:

1 camera nu a fost ok

2025-10-09 • via Nuitee
C
CEMIL • solo_traveller • sg
1
Cons:

They first have confirmed the booking, then they have cancelled it after half an hour, saying that they don’t have a vacancy :(( !!!

2025-10-08 • via Nuitee
H
Hanna Khamutouskaya • family_with_children • by
3
Pros:

The room was normal

Cons:

Hair dryer doesn't work, the kettle didn't has a up part, nobody clean the room upon our request and didn't change the towels

2025-10-05 • via Nuitee
J
Jannis • couple • de
1
Betrug!
Pros:

Gute Lage, gutes WLAN, einfacher Check-In

Cons:

Die Unterkunft entspricht weder der Beschreibung noch den Bildern. Die Küche, welche für uns das wichtigste war, existiert nicht. Lediglich ein Kühlschrank und zwei Teller standen zur Verfügung, welche wir, mangels Alternative, mit Duschbad in der Dusche abwaschen mussten. Die Betten sind sehr hart und verursachen Ausschlag.
Der Vermieter versuchte nicht zu helfen und der Booking-Kundenservice ist dazu nicht erreichbar.

2025-10-01 • via Nuitee
B
Brodie • couple • au
7
Comfortable & clean stay but don’t count on cooking too much.
Pros:

Everything as per description, the place was very tidy and in a great location, very clean. The host was very responsive and easy to communicate with.

Cons:

Not much cooking utensils

2025-09-29 • via Nuitee
G
Galiya • family_with_children • kz
10
Pros:

Чисто, просторно, хороша локация для тех кому в порт.

Cons:

В самих апартаментах и удобстве всё было хорошо. Плохо – отсутствие ресепшена и отсутствие коммуникации с владельцем жилья до заселения.

2025-09-20 • via Nuitee