Indra Porak Residence Hotel

Hotels
Street BBU Road Deluxe Double Room , Siem Reap , kh

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
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Review Highlights

Pros:
Friendly, attentive staff
Spacious rooms and comfortable beds
Good location for exploring; free tuk‑tuk service
Good breakfast
Strong value for money
Cons:
Pool unclean/green and poorly maintained
Housekeeping lapses (rooms not cleaned, same sheets, full bins)
A/C problems (too cold/humidity) and some maintenance issues
Market next door can be odorous
Flies reported in rooms

Categories

Cleanliness
1
Multiple reviews report serious cleanliness problems: pool described as green/unclean, rooms not cleaned during stay (same sheets, full bin), stains on sheets, flies — overall strongly negative cleanliness sentiment.
Service
1
Service consistently praised: staff repeatedly described as very nice, helpful and professional; staff kept luggage, provided tuk‑tuk service and were attentive — strong positive service sentiment.
Location
1
Location frequently noted as good for exploring (near market, free service to town centre, quiet at times) though the adjacent market is described as odorous — overall positive with a minor drawback.
Room Quality
1
Rooms described as spacious with comfortable beds and large balconies, but with issues: problematic A/C (too cold/causes humidity), lack of closet/rail and occasional maintenance/photo issues — modestly positive overall.
Amenities
1
Mixed amenities: breakfast and free tuk‑tuk/wifi noted positively, but the pool received repeated complaints (unclean/green) which lowers the amenities score.
Value for Money
1
Multiple comments praise value ("Great value", "rapport qualité/prix parfait"), guests extended stays because of good price-quality balance.
Food and Beverage
1
Breakfast is repeatedly mentioned as good/copious with different choices — generally positive F&B sentiment.
Overall Experience
1
Overall experience is mixed: many guests praise staff, location, comfort and value, but significant negative issues (unclean pool, lack of housekeeping, AC and hygiene problems) produce a net mixed-to-negative overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 19:33

Property Description

Experience a slice of paradise at Indra Porak Residence Hotel in Siem Reap, where luxury meets comfort just moments from the iconic Angkor Wat.

Stunning Accommodations: Each room boasts modern amenities and breathtaking pool views, featuring air conditioning, a flat-screen TV, and a private balcony for ultimate relaxation.

Refreshing Amenities: Dive into our outdoor swimming pool or unwind in our lush garden, and treat yourself to delectable dishes at our on-site restaurant, ensuring a feast for every palate.

Convenient Services: Enjoy the ease of our 24-hour front desk, free WiFi throughout the property, and hassle-free airport transportation, making your stay as comfortable as possible.

Don’t miss out on the extraordinary experience awaiting you at Indra Porak Residence Hotel—book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Carolina • solo_traveller • it
10
Pros:

Personale gentilissimo, struttura pulita e dotate di ogni cpnfort

2026-05-09 • via Nuitee
D
Davy • couple • kh
8
2026-05-07 • via Nuitee
J
John • couple • us
10
Great hotel, great food, great location.
Pros:

The staff and room was wonderful. We had the best tuk tuk driver, Koeurn. He took us on all our temple runs, six of them, and almost every night to Pub Street and Downtown. The hotel was in a great location. You could walk to a lot of things and only about 20 minutes to Pub Street, if you wanted to brave the heat. We would stay here again, when we return.

2026-05-06 • via Nuitee
D
David • couple • au
10
Very tranquil off the beaten track
Pros:

I love it. We had a couple ot teething problems but all was sorted beyond satisfactory. I am happy to be a customer at this hotel. Thank
You

Cons:

An aircon unit was a little noisy.. but in the end the manager worked around it for me and was very kind in the end too.

2026-05-06 • via Nuitee
F
Fiona • couple • au
10
A little oasis, calming after a day out.
2026-05-03 • via Nuitee
D
David • couple • au
7
Needs loose ends tidied but worth staying here
Pros:

Off the beaten track. Peaceful. Off the main road. Large rooms. Comfortable bed. Nice decor and lighting options. Good balconies

Cons:

You might end up next to a green smoker.. if you know what i mean.. i am not a smoker so that meant closing windows when they lit up. Also room 18 had a very noisy air conditioner backing onto the bathroom wall.. it spoiler an otherwise tranquil stay. Spoke with the team on day two of three and we told it would be escalated.. no feedback was forthcoming and thus i had two nights of the noise disruption. Spoke with the manager again on checkout and he reassured me the problem would be resolved for future bookings and guests. Thank you. All in all that said and the pool was not clean.. i would actually return as it has a nice feel to the place. Staff in general were kind and attentive, smiles as usual for Cambodia

2026-05-01 • via Nuitee
L
Lounadia • solo_traveller • fr
8
2026-04-30 • via Nuitee
R
Rico • solo_traveller • nl
9
Pros:

De kamers zijn geweldig groot

Cons:

We hadden koud water in de douche.
Nou is dat in een land als dit geen heel groot probleem. Het was 38 graden die dag

2026-04-26 • via Nuitee
S
SreyDeth • extended_group • kh
7
2026-04-25 • via Nuitee
T
Troy • couple • us
9
Very comfortable and at home feeling
Pros:

Staff welcoming open, had the ability to provide whatever I needed. They are very humble and loving.

Cons:

N/A

2026-04-19 • via Nuitee
T
Tabitha • extended_group • au
10
2026-04-19 • via Nuitee
M
Marie-Christine • couple • fr
10
Havre de paix et de bienveillance
Pros:

Emplacement au pied du marché local tout en étant au calme.
La gentillesse du personnel.
La qualité des plats locaux du restaurant et à peine plus cher que les petits restaurants du quartier.
La piscine.

Cons:

Tout est propre et confortable pour autant certains équipements sont vieillissants.

2026-04-17 • via Nuitee
E
Ekaterina • family_with_children • ru
10
Мы остались всем довольны.
Pros:

Номер большой и просторный. Чистый. В номере есть все что нужно: чайник, кофе, холодильник, халаты. Также были предоставлены ванные принадлежности. Персонал отзывчивый, рано утром уезжали в Анкор Ват просили сделать завтрак с собой, все собрали без проблем. Мы остались довольны.

Cons:

Расположение не очень удачное, далековато от центра. Во время нашего прибытия бассейн был не чищен, поэтому не было возможности искупаться.

2026-04-12 • via Nuitee
J
Julia • extended_group • kh
9
Pros:

Классный отель, хороший персонал, чистый бассейн!! Вкусная еда. Массаж в номере был потрясающим!

Cons:

В первую ночь перестал работать кондиционер, всю ночь практически не спали из за этого. Это был единственный минус, все остальное было на высоте

2026-04-08 • via Nuitee
N
Nan Chanret • couple • kh
10
2026-04-08 • via Nuitee
P
Petrescu • couple • ro
10
Pros:

Locație plăcută, personal excelent, mâncare foarte buna!

2026-04-02 • via Nuitee
P
philippe carriere • couple • fr
7
Pros:

Le personnel était très bienveillant et l'hôtel a beaucoup de charme malgré que...
La chambre très spacieuse et la literie très confortable.
Le petit espace privatif devant la chambre et près de la piscine très appréciable.

Cons:

L'hôtel est identifié sous deux noms distincts avec des tarifs et conditions différentes ?
A l'arrivée il a fallu négocier pour avoir le type de chambre exact correspondant à ma résa.
La télé ne fonctionne pas, mais pour ma part ce n'était pas un problème, le frigo top n'était pas branché, donc j'ai fait un switch avec la télé.
La baignoire n'est pas fixée au mur 😂 donc maxi fuite.
Et...la piscine qui est magnifique et très rafraîchissante n'est pas entretenu, la pompe ne tourne jamais et hop le soir un petit seau de chlore choc.
Les p'tits déj pas au niveau.

2026-04-02 • via Nuitee
A
Alex • couple • ca
10
Pros:

Great hotel, easy to get downtown on a tuktuk. Nice pool, super friendly staff.

2026-04-01 • via Nuitee
K
Katarzyna • couple • gb
10
Absolutely perfect!
Pros:

It was perfect! Lovely swimming pool and very kind staff

Cons:

N/a

2026-03-31 • via Nuitee
H
Hirosato • solo_traveller • jp
10
Pros:

安くて快適。スタッフの対応が素晴らしい！

2026-03-30 • via Nuitee