Shibuya Tobu Hotel

Hotels
8.1 (3638 reviews)
Shibuya-ku, Udagawa-cho 3-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.61
Some reviews indicated issues with cleanliness, such as hairs left by previous guests.
Service
9.08
Multiple mentions of friendly and helpful staff.
Location
9.12
Consistently praised for its proximity to popular areas and public transport.
Room Quality
7.57
Rooms were noted as small and some mentioned lack of views.
Amenities
8.1
Facilities like breakfast options were positively noted.
Value for Money
8.06
General sentiment aligns with being a good value based on location and price.
Food and Beverage
7.11
Critiques on breakfast options and quality.
Overall Experience
8.18
A mix of positives and negatives, with a good overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Modern Comfort and Convenience
Renovated in December 2015, Tobu Hotel offers compact rooms with contemporary style, flat-screen TVs, and free WiFi. Enjoy the convenience of a fridge and air-purifier in every room.

Prime Location
Located just a 7-minute walk from JR Shibuya Train Station, Tobu Hotel is situated in the heart of vibrant Shibuya. Explore nearby attractions like Harajuku, Omotesando, and the famous Shibuya Crossing within minutes.

Exceptional Service
Benefit from a 24-hour reception with safety deposit services and luggage storage. Awarded the Certificate of Excellence 2015 by TripAdvisor, Tobu Hotel ensures a memorable stay in Tokyo.

Book your stay at Tobu Hotel now for a perfect blend of comfort, convenience, and top-notch service.

Important information:

Please note that there is no capacity for an extra bed in the Double Room with Small Double Bed and the Budget Single Room. Please contact the hotel in advance if you need to use an extra bed.

The full amount of the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3630 per day.

Location

Guest Reviews

8.1
Based on 3638 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.18
G
Giezl • family_with_children • gb
9
2026-03-14 • via Nuitee
G
Giezl • extended_group • gb
8
We had a wonderful stay in this hotel and would love to stay here again next time we visit Tokyo
Pros:

The location and the price

Cons:

Nothing

2026-03-14 • via Nuitee
A
Anna • extended_group • ph
10
2026-03-13 • via Nuitee
S
Sumika • solo_traveller • jp
6
Pros:

イベント会場から近かった。ご飯屋さんも近い。

Cons:

WiFiが部屋番号入れたら繋がると言われたが、繋がらなかった。結局、違うWiFiを教えてもらい繋がった。

2026-03-13 • via Nuitee
J
Joanna • family_with_children • us
10
Pros:

great location. friendly staff.

2026-03-12 • via Nuitee
E
Elizabeth • couple • ar
10
Pros:

Muy cómodo y bien ubicado

Cons:

Nada

2026-03-10 • via Nuitee
M
MOTOKO • family_with_children • jp
8
2026-03-10 • via Nuitee
N
Noah • solo_traveller • de
7
2026-03-09 • via Nuitee
Z
Zeana Tosegi • couple • rs
10
Pros:

Location is perfect! We visited a lot by walking.
Room is prety big, it was very clean!

2026-03-09 • via Nuitee
P
Palmela • solo_traveller • us
9
Pros:

Location

2026-03-09 • via Nuitee
K
Kua • solo_traveller • be
9
Very nice
Pros:

Location

Cons:

Nothing special

2026-03-08 • via Nuitee
A
andreas • family_with_children • de
8
Pros:

Zentrale Lage und doch nicht in der Menge, Mikrowelle auf der Etage, freundliches Personal, gute Anbindungen

Cons:

Frühstück stark verbesserungsfähig, Eierspeisen zT nicht gut, keine Varianten ( zb nur Erdbeermarmelade in Plastik -Umweltgedanken?), nur ein kleines Butterstück, kein Aufschnitt oder Obst, kein Saft aber dafür div Kaltgetränke,
kleine Zimmer / Bad

2026-03-07 • via Nuitee
R
Robin • family_with_children • au
9
Perfect location, clean and comfy
Pros:

We were really pleased with this accomodation. The location couldn’t have been more perfect. So close to train station and places to eat. Convenience store a few doors away. Room was small as you would expect in Japan but super clean and comfy. Will definitely stay here next time

Cons:

N/a

2026-03-07 • via Nuitee
S
Sávio • extended_group • pt
8
Pros:

The location is fantastic, the beds are comfortable and the shower experience is nice. The complimentary products provided enrich the experience. The staff is also very kind.

Cons:

The rooms are indeed cramped, but I guess this is a Tokyo thing.

2026-03-07 • via Nuitee
H
Haydon • solo_traveller • au
10
2026-03-06 • via Nuitee
J
Jerry Liu 2002 • solo_traveller • tw
10
2026-03-06 • via Nuitee
H
Haydon • solo_traveller • au
10
2026-03-06 • via Nuitee
R
Rahgu • solo_traveller • sg
10
2026-03-03 • via Nuitee
Y
Yasuko • solo_traveller • jp
4
Cons:

水の流れるような音、スーツケースを動かすような音が不定期に音がして、眠れなかった。

2026-03-03 • via Nuitee
L
Lanfangye • family_with_children • ch
3
2026-03-03 • via Nuitee