Hotel Piedra Escondida

Hotels
9.4 (207 reviews)
Carretera Tulum ruinas Boca paila km3.5 carretera tulum ruinas boca paila km3.5 , Tulum , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful beachfront location
Delicious food
Cons:
Issues with seaweed affecting cleanliness
Limited breakfast options mentioned

Categories

Cleanliness
8.49
Negative sentiment noted mentioning issues with seaweed affecting cleanliness.
Service
9.96
Consistent positive remarks about staff demonstrating exceptional friendliness and attentiveness.
Location
9.5
Highly praised for direct beach access and beautiful surroundings.
Room Quality
9.45
Well-decorated and spacious rooms highlighted in multiple reviews.
Amenities
8.98
Amenities generally satisfactory; however, seaweed issue affects beach experience.
Value for Money
9.44
Highly valued experience based on the quality of services and accommodation.
Food and Beverage
9.49
Several reviews commended the quality of food and dining experience.
Overall Experience
9.86
General consistency in high satisfaction levels across all reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:22

Property Description

Charming Accommodation in Tulum

Seaside Views and Comfortable Rooms: Hotel Piedra Escondida offers air-conditioned rooms with free WiFi, private bathrooms, and sea views from each room's patio. You can also enjoy the safety of a safety deposit box and some rooms even feature a balcony.

Convenient Amenities: The hotel provides a garden, free private parking, shared lounge, and terrace. Guests can indulge in delicious meals at the on-site restaurant and take advantage of services like room service, concierge assistance, and currency exchange.

Ideal Location: Situated just 2.5 km from Las Palmas Beach, with Tulum Archeological Site and Parque Nacional Tulum nearby, Hotel Piedra Escondida is the perfect retreat. Book now for a memorable stay in Tulum!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 207 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.86
M
Melissa • family_with_children • us
10
This was a perfect hideaway on the most beautiful beach. Would happily return!
Pros:

The hotel is beautiful and the staff are so kind. Perched right on the beach but tucked away between two large rock formations, you feel like you're in your own private paradise.

Cons:

We loved everything except for the seaweed, which isn't anyone's fault. The hotel staff did the best they could to clean the beach, and everywhere else we went honestly had more seaweed on shore.

2026-03-21 • via Nuitee
S
Stefan • solo_traveller • de
7
Sehr beindruckend direkt am Meer gelegen mit standard Frühstück. Extras müssen bezahlt werden.
Pros:

Frühstück standard man konnte 1 Dish auswählen zusätzliche Dishes mussten extra bezahlt werden. Gab Brühkaffee leider keinen Cappuchino....die Jam war sehr lecker! Die Algen wurden jeden Morgen mit 8-10 Schubkarren abtransportiert. Die Lage ist schon einmalig und die Nähe zum Meer. Reichlich Liegen vorhanden. Generell war eher wenig los im März 2026

Cons:

Wollte abends ein Bier trinken im Restaurant und wurde dann wieder weitergeschickt...nur un Verbindung mit einem Essen...dies sind hier die Regeln! Ich hatte aber bereits schon gegessen....Leider konnte man wegen der hohen Wellen nicht ins Wasser. Das Wasser zum Duschen ist etwas gewöhnungsbedürftig wegen dem hohen Mineralstoffgehalt.

2026-03-17 • via Nuitee
N
Norman • couple • ie
10
Quiet traditional hotel with great service
Pros:

Lovely quiet hotel at the very beginning of the hotel zone. The area is very quiet with a few shops, a supermarket and a few bars/restaurants at a stone throw.
The room was spacious, nice and clean, with a great breakfast included. Super comfy bed.
What made it an excellent experience, was the staff. Extremely friendly and helpful. They went above and beyond with anything. Absolute great service.

Cons:

Nothing to write

2026-03-16 • via Nuitee
C
carolinewW2347SJ • Family
10
The best vacation I’ve ever had
Pros:

Everyone was truly amazing! 100/10

2026-03-14 • via Tripadvisor
D
Dorottya • family_with_children • gb
6
2026-03-12 • via Nuitee
E
ECE • couple • tr
6
2026-03-11 • via Nuitee
M
Marc • extended_group • fr
8
Parfait pour découvrir Tulum
Pros:

2eme séjour dans cet hôtel familial, sympathique, calme et agréable.

Cons:

Ras

2026-03-06 • via Nuitee
S
Sandra • couple • be
8
2026-03-01 • via Nuitee
A
Archambault • couple • fr
10
Pros:

L’emplacement était incroyable ! Un établissement à taille humaine où l’humain prévaut !! À peine arrivés nos valises ont été déposées dans notre chambre ! Des habitations charmantes et joliment décorées ! Une plage privée, calme et zenitude au rendez-vous ! En guise de surprise un coktail d’accueil !! Petit panier dans la chambre avec serviettes de plage ! Cuisine au top !!! On a pu choisir notre propre poisson, tout fraîchement pêché et il a été cuisiné avec petits légumes !!! Nous avons adoré ce lieux et y reviendront avec plaisir !! En bref c’était TOP !!!

2026-02-28 • via Nuitee
L
Lynsey • couple • gb
10
Heavenly beach location
Pros:

The location on the beach was just heavenly. The staff were all lovely, so friendly and attentive. A special mention to Emiliano, Juanita and Franco

2026-02-12 • via Nuitee
A
Alessandro • extended_group • it
10
Super consigliato per rilassarsi
Pros:

La posizione sulla spiaggia, la spiaggia privata, ottima la colazione e molto gentili

Cons:

Niente

2026-02-09 • via Nuitee
P
Perrine • solo_traveller • fr
10
Une Merveille
Pros:

La plage privée. La sympathie du personnel. Le lever et coucher du soleil chaque jour face à la chambre

Cons:

Humidité de la chambre qui a très rapidement été solutionnée.

2026-02-08 • via Nuitee
S
simonbR9946XO • Friends getaway
10
Great lunch
Pros:

Excellent meal and Juanita looked after us brliiantly. The tacos and margaritas while overlooking the bright blue sea will be a super memory of Tulum.

2026-02-06 • via Tripadvisor
E
EvaR619 • Friends getaway
10
Best Restaurant on the beach
Pros:

Best Service , Best Food , nice Atmosphäre , beautiful Location on the Beach . The Service was very professionell ,and the Restaurant very clean .

2026-02-02 • via Tripadvisor
A
Alexa • extended_group • us
10
Pros:

The staff was unbelievably helpful and the beach was right outside of our door. Nejeli (I apologize for the spelling) was particularly great.

2026-01-30 • via Nuitee
F
Fabienne • couple • fr
7
L'emplacement ne peut pas justifier à lui seul les tarifs pratiqués
Pros:

L'emplacement

Cons:

Le rapport qualité prix.
Équipements insuffisants pour une chambre à 300$ la nuit. Pas de café dans la chambre, pas de télévision . Très peu d'espace surtout si l'on retient pour 3.
Plage envahie de sargasses alors que les deux plages qui entourent l'hôtel sont propres.

2026-01-21 • via Nuitee
M
Miguel • couple • us
10
2026-01-20 • via Nuitee
M
Marisa • couple • us
9
2026-01-18 • via Nuitee
R
RaphaelK • couple • ch
8
2026-01-18 • via Nuitee
A
Andrea • extended_group • ar
10
Pros:

Me gusto mucho la ubicación, en la playa y en una zona con varios lugares para comer. El personal muy amable y el.desayuno excelente.

Cons:

Aunque no es culpa del hotel, el mar se lleno de zargazo y no lo pudimos aprovechar.

2026-01-17 • via Nuitee