Swing & Pillows - 87 Chulia St, Georgetown Penang

Hotels
7.4 (69 reviews)
87, Muntri St , George Town , my

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms
Cons:
Noise issues
Inadequate privacy

Categories

Cleanliness
7.04
Several mentions of cleanliness being satisfactory, but complaints about noise and issues with rooms suggest room for improvement.
Service
8.51
Numerous reviews highlight friendly and helpful staff, especially Sutharsan and Junaid.
Location
8.05
Location is praised in some reviews, indicating convenience for guests.
Room Quality
6.5
Common complaints about thin walls and noise intrusion, impacting overall room quality.
Amenities
7.03
Some feedback on the kitchen being nice; however, further amenities were not distinctly mentioned.
Value for Money
7.49
Offers reasonable accommodation for budget travelers, but some note it is not up to expectations.
Food and Beverage
7.54
No specific mentions in reviews, defaults to standard quality for this hotel tier.
Overall Experience
7.01
Guests have mixed feelings, with some highlighting comfort but also noting significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:17

Property Description

Charming Boutique Hotel
Experience a cozy stay at Swing & Pillows - 87 Muntri, Penang, located near Penang Times Square. Our 2-star hotel offers air-conditioned rooms with free WiFi, making it an ideal choice for budget-conscious travelers.

Prime Location
Nestled within close proximity to popular attractions like Wonderfood Museum and 1st Avenue Penang, our hotel provides easy access to the best of George Town. Explore the vibrant culture and delicious cuisine of Penang right at your doorstep.

Comfortable Accommodation
Unwind in our comfortable rooms with shared bathrooms and enjoy a peaceful night's sleep. Experience the charm of Penang while staying at Swing & Pillows - 87 Muntri, Penang.

Book now for an unforgettable stay at Swing & Pillows - 87 Muntri, Penang!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 69 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.05
Room Quality: 6.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 7.01
Z
Zachariah • couple • gb
10
Junaid was great and the place was clean super comfy and in a perfect location
Pros:

The property is in the best location possible it’s perfect.

Cons:

Junaid was super hospitable and really friendly he cared about how peoples stay was and helped in every way he could. Give the man a raise!

2026-05-03 • via Nuitee
V
Viknesh Joseph • couple • my
6
2026-04-28 • via Nuitee
N
Noelene • solo_traveller • vn
3
The whole idea of contactless check in and stuff is great but then the places need to be top notch. Not worth it
Pros:

The location is very convenient and the bed was comfortable enough.

Cons:

The floor had stains on it and was sticky. The “tiles” were coming loose. The pictures online are not the same as the reality. For the entire stay one of the shower heads was broken (wouldn’t stay in place and kept sliding down)and for the majority of the stay one of the toilets also didn’t work. Where the rooms are located is also not clearly marked. The touch code thing is EXTREMELY sensitive and if you don’t hold it in just the right spot it either won’t light up or won’t let you enter the code. Because it’s so cheaply built you could hear EVERYTHING- very noise late at night

2026-04-28 • via Nuitee
K
kelil • solo_traveller • fr
10
2026-04-20 • via Nuitee
N
Nur Asilah • solo_traveller • my
7
Pros:

Room and toilet very clean. Quite spacious staff SUTHARSAN JUNAID friendly

2026-04-18 • via Nuitee
F
Frédéric • extended_group • be
7
Bien
Pros:

Emplacement top

Cons:

Notre chambre donnait sur une cour ou il y avait bcp de machine pour l'air conditionné et ça faisait bcp de bruit la nuit

2026-04-12 • via Nuitee
B
Boon • solo_traveller • au
6
Pros:

Great location, clean and tidy, friendly and helpful staff, particularly the in-house caretaker, Junaid, who worked very hard to keep the place clean and tidy.

Cons:

Thin wood partition wall, no insulation to isolate sound; can hear chatting from the room next door and outside the room, which goes on till past midnight.

2026-04-06 • via Nuitee
M
MH • couple • my
10
Pros:

Clean n fasilities, good stuff Junaid.

2026-04-05 • via Nuitee
M
mas • couple • my
10
Pros:

Nice hotel junaid stff good

2026-04-05 • via Nuitee
M
mas • couple • my
10
Pros:

Clean bagus hotel junaid is freandly

2026-03-31 • via Nuitee
Z
zuhrey • family_with_children • my
10
Pros:

Everything is good staff nice and friendly JUNAID good service 👍

2026-03-27 • via Nuitee
R
Rye • family_with_children • ca
2
2026-03-27 • via Nuitee
A
Alicia • family_with_children • es
5
2026-03-24 • via Nuitee
P
Padad • family_with_children • my
10
Pros:

Junaid very helpful

2026-03-24 • via Nuitee
L
Lalie • couple • fr
1
2026-03-23 • via Nuitee
L
Leonard • family_with_children • my
6
Pros:

Staffs are helpful and friendly. My room aircon was leaking, they changed the room for me next day.

Cons:

It is partitioned room, poor sound proof, can hear other guests talking or snoring in the room next door. Wooden flooring from level 1 and above, wooden floor creaks when you walk on it. The handrails on some stairs shake when you hold them.
water heaters are old but still OK to use.

2026-03-21 • via Nuitee
S
Stephane • couple • fr
10
2026-03-17 • via Nuitee
R
Ross • couple • gb
10
Pros:

Junaid was very helpful and hotel was nice

2026-03-16 • via Nuitee
S
syaz • family_with_children • my
10
Pros:

good room junaid is good

2026-03-08 • via Nuitee
A
Adinan • solo_traveller • th
10
Best location with best price
Pros:

Price and location

Cons:

Sometime door code hard to press

2026-03-08 • via Nuitee