Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Cons:
Issues with cleanliness
Maintenance of room facilities

Categories

Cleanliness
8.64
Some negative sentiments about odors in the area and missing amenities suggest improvement is needed.
Service
10
Multiple reviews highlight exceptional service and staff attentiveness.
Location
10
Described as great and convenient to many destinations.
Room Quality
9.14
Overall positive feedback but some mention of maintenance issues.
Amenities
9.14
General satisfaction with amenities, though some specifics were lacking.
Value for Money
8.64
Slight concerns about pricing relative to service quality.
Food and Beverage
9.64
High praise for the food quality and dining experience.
Overall Experience
10
Overall, guests had an excellent experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:48

Property Description

Luxurious Spa and Wellness Facilities

Indulge in ultimate relaxation at the spa with a hot tub and pool boasting stunning city views. Pamper yourself with a variety of treatments including massages, facials, and wraps. Don't forget to visit the sauna, sensation showers, beauty salon, and gym for a complete rejuvenating experience.

Culinary Delights

Savor the flavors of Mexico and Spain at Los Canarios Restaurant, or opt for international cuisine at A La Parrilla or La Cuchara de San Sebastian. With a range of dining options, there's something to satisfy every palate.

Prime Location and Nearby Attractions

Located on Paseo de la Reforma, our hotel offers picturesque views of the hotel gardens and Chapultepec Park. Explore nearby landmarks such as the Chapultepec Castle, Museum of Anthropology, and National Auditorium, all within walking distance. Conveniently situated near the city center and Mexico City Airport, Hotel Marquis Reforma is the perfect choice for your stay.

Important information:

Please note that children under 18 years old are not permitted to use the spa and some facilities come at an extra cost.

For non refundable reservations, voucher must be signed by guest at check-in.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 527 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.14
Value for Money: 8.64
Food and Beverage: 9.64
Overall Experience: 10
4
49e11df14166717ca661c07f1efe6928 • couple • mx
10
Excelente lugar para descansar y conocer CDMX
Pros:

Todo lo referente al alojamiento me encantó, muy acogedor, bonito y tranquilo.

Cons:

El servicio de internet, tuve muchas intermitencias estando en el piso 9. Por otro lado me agrado que me dieran espacio para poder conectarme en uno de los cubículos de juntas del piso 2.

2026-04-18 • via Nuitee
0
00740eb2c0df733b9e6a6972400956b7 • solo_traveller • mx
8
2026-04-14 • via Nuitee
J
juliooT3924TZ • Business
10
A 5 star Spa
Pros:

It’s a 5 star large spaces for every service of the spa on the hotel premises. Not crowded and clean.

2026-04-13 • via Tripadvisor
6
65190c6bdb8f7329f548d32b71aa6613 • family_with_children • mx
10
Pros:

Limpieza. Calidad del personal

2026-04-13 • via Nuitee
E
Eugene • family_with_children • gb
9
Great place stay in Mexico City
Pros:

Staff were very helpful, all staff we interacted with.. Late check out was available as well which really suited us. Very clean environment, location is perfect to do most things in and around the city.

Cons:

Food was good but not excellent for an upmarket hotel as this one.

2026-04-10 • via Nuitee
P
Paola • couple • ar
8
2026-04-09 • via Nuitee
C
Carlos • couple • mx
8
Hotel en excelente localizacón, buen precio, gente amable. Colchones vencidos, almohadas incomodas.
Pros:

La amabilidad de la gente al recibirnos y su localización.

Cons:

Colcones vencidos y sumidos, con almohadas grandes e incómodas.

2026-04-06 • via Nuitee
C
Camilo • couple • co
9
Pros:

Buen desayuno

2026-04-06 • via Nuitee
E
Erik • extended_group • de
1
Keine Rechnung erhalten!
Cons:

Ich habe keine Rechnung erhalten.

2026-04-05 • via Nuitee
M
Mariano • solo_traveller • ar
8
2026-03-29 • via Nuitee
M
MizzTBrown • Solo travel
10
Spa Marquis was amazing! It’s a beautiful spa. The staff were so lovey and accommodating.
Pros:

Spa Marquis is amazing! The spa is beautiful. I will definitely be back! My therapist, Hazel was so sweet and professional. She was attentive and took time to make sure I was comfortable and that she addressed all of my needs. You can tell that she has a higher quality skillset than most massage therapists at hotel spas. The front desk staff and spa attendants were lovely. I thoroughly enjoyed my experience.

2026-03-24 • via Tripadvisor
E
Elsa alejandra • extended_group • mx
9
2026-03-24 • via Nuitee
P
Patricia • couple • mx
10
Muy agradable!!!
Pros:

La atención del personal, las instalaciones, limpieza, confort, ubicación.

Cons:

Todo bien

2026-03-23 • via Nuitee
O
Otay • couple • us
8
2026-03-22 • via Nuitee
J
Julio Cesar • couple • br
8
2026-03-18 • via Nuitee
G
Giovanni Gil • family_with_children • es
10
CONFORTABLE
Pros:

LA LIMPIEZA Y EL SERVICIO

2026-03-17 • via Nuitee
C
Cesar • couple • gt
10
2026-03-16 • via Nuitee
M
michaelc14825 • Business
10
Wonderful visit.
Pros:

Lovely location. Lots of places to walk around in evening. Good food and drinks in the area. Lively and safe.

2026-02-28 • via Tripadvisor
E
Enrique • couple • pe
10
Súper cómodo y lujo por doquier
Pros:

Absolutamente todo
Excelente hotel, gran personal

2026-02-23 • via Nuitee
Y
Yoldas • family_with_children • ch
10
2026-02-23 • via Nuitee