Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious food
Cons:
Issues with cleanliness
Maintenance of room facilities

Categories

Cleanliness
8.64
Some negative sentiments about odors in the area and missing amenities suggest improvement is needed.
Service
10
Multiple reviews highlight exceptional service and staff attentiveness.
Location
10
Described as great and convenient to many destinations.
Room Quality
9.14
Overall positive feedback but some mention of maintenance issues.
Amenities
9.14
General satisfaction with amenities, though some specifics were lacking.
Value for Money
8.64
Slight concerns about pricing relative to service quality.
Food and Beverage
9.64
High praise for the food quality and dining experience.
Overall Experience
10
Overall, guests had an excellent experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:48

Property Description

Luxurious Spa and Wellness Facilities

Indulge in ultimate relaxation at the spa with a hot tub and pool boasting stunning city views. Pamper yourself with a variety of treatments including massages, facials, and wraps. Don't forget to visit the sauna, sensation showers, beauty salon, and gym for a complete rejuvenating experience.

Culinary Delights

Savor the flavors of Mexico and Spain at Los Canarios Restaurant, or opt for international cuisine at A La Parrilla or La Cuchara de San Sebastian. With a range of dining options, there's something to satisfy every palate.

Prime Location and Nearby Attractions

Located on Paseo de la Reforma, our hotel offers picturesque views of the hotel gardens and Chapultepec Park. Explore nearby landmarks such as the Chapultepec Castle, Museum of Anthropology, and National Auditorium, all within walking distance. Conveniently situated near the city center and Mexico City Airport, Hotel Marquis Reforma is the perfect choice for your stay.

Important information:

Please note that children under 18 years old are not permitted to use the spa and some facilities come at an extra cost.

For non refundable reservations, voucher must be signed by guest at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 613 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.14
Value for Money: 8.64
Food and Beverage: 9.64
Overall Experience: 10
D
Daniel • solo_traveller • cr
8
2026-09-18 • via Nuitee
S
Shehata • couple • us
7
2026-09-17 • via Nuitee
I
isabella • solo_traveller • it
9
Pros:

tutto

Cons:

i trattamenti spa

2026-09-17 • via Nuitee
E
Eduardo • solo_traveller • us
10
Convenient Location
Pros:

The location. Near restaurant and shops and museums.

Cons:

Depending on your rooms location you might hear noises from the street below.

2026-09-12 • via Nuitee
E
Eugenio • couple • es
9
2026-09-12 • via Nuitee
F
Frederic • family_with_children • es
9
2026-09-01 • via Nuitee
N
Nicolas • solo_traveller • cl
10
2026-08-31 • via Nuitee
N
Nicolas • couple • cl
10
2026-08-31 • via Nuitee
A
Alejandro • couple • mx
10
Gran estancia
Pros:

La habitación excelente, y aún cuando estaba con ventana a Reforma no se oye nada. El servicio excepcional, la alberca e instalaciones y el spa de primera.

Cons:

Nada, todo excelente.

2026-08-27 • via Nuitee
A
Adela Matilde • solo_traveller • co
7
Pros:

Todo estaba bien, el hotel muy bonito y buena atención.
Además buenas ubicación.

Cons:

En la tarjeta de respaldo que se entregué aparece un descuento de 115 dólares que no se a qué corresponde. No entiendo que me están descontando.
Hice un consumo en el restaurante que ese valor si estaba cargado correctamente pero adicionallmente me hacen un descuento de 115 dolarws que al momento no sé a qué corresponde.

2026-08-23 • via Nuitee
C
Cielo Alborada • solo_traveller • mx
10
Pros:

Todo

2026-08-21 • via Nuitee
S
Said Alberto • solo_traveller • mx
10
2026-08-20 • via Nuitee
M
Maria • solo_traveller • co
9
Pros:

Personal
Muy amable, muy buenas instalaciones, excelente ubicación

2026-08-16 • via Nuitee
G
Guillermo • extended_group • mx
9
Pros:

ubicacion

2026-08-13 • via Nuitee
G
Gabriela del Carmen • family_with_children • mx
3
Pros:

Super limpio y gran ubicación

Cons:

Alberca fría
El personal no da soporte para hacer ajustes a la reserva en caso de ser necesario

2026-08-13 • via Nuitee
M
Mario • solo_traveller • ar
8
Buen hotel, amplias instalaciones en el mejor lugar
Pros:

Está algo viejito, pero sus instalaciones son muy buenas. El servicio es bueno y el complejo de gym más piscina es impresionante

Cons:

Lamentablemente estaba cerrado el bar y nos mandaban a desayunar a un restaurante sin buffet y con menú reducido.
No tienen smart TV en ninguna habitación. Increíble para un hotel de esta categoría

2026-08-12 • via Nuitee
P
Paul • solo_traveller • gb
10
The greatest 3 nights of my life!
Pros:

Awesome. Everything was amazing.

Cons:

Nothing.

2026-08-08 • via Nuitee
K
K924BVfernandot • Couples • San Francisco, California
10
Spa day made great with awesome customer service
Pros:

We had a day spa pass. Manuel was so attentive. Every time I turned around, my water was refilled. Manuel made a good spa great with his attention to detail. Would definitely come back to their spa.

2026-08-05 • via Tripadvisor
L
Leanne 1981 • solo_traveller • gb
10
2026-07-15 • via Nuitee
C
Crawford • family_with_children • us
9
Pros:

The location was the best I could have asked for it was over looking the Main Street and park area

2026-07-12 • via Nuitee