MIMARU Tokyo Shinjuku West

Hotels
9.6 (2265 reviews)
Shinjuku-ku, Nishi-Shinjuku 3-3-11 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
See all facilities

Review Highlights

Pros:
Family-friendly
Spacious rooms
Clean environment
Great service
Cons:
Laundry issues
Walking distance to the station

Categories

Cleanliness
9.65
Rooms and facilities were clean, but some mentions of issues with laundry facilities.
Service
10
Staff were friendly and accommodating, providing exceptional service.
Location
9.62
Central location, but some complaints about walking distance from the station.
Room Quality
9.66
Rooms are spacious and well-equipped, fitting families comfortably.
Amenities
9.11
Good amenities, although some issues with laundry and drying units.
Value for Money
9.64
Generally considered good value, especially for family accommodations.
Food and Beverage
9.1
Not explicitly mentioned in reviews, but meets standard expectations for this hotel tier.
Overall Experience
10
Overall a very positive experience, highly recommended for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Modern Accommodation in Central Tokyo

Convenient Amenities: Enjoy free WiFi, air conditioning, and a range of in-room facilities including a fridge, microwave, and kettle.

Nearby Attractions: Explore popular points of interest such as Shinjuku Central Park and Memorial Museum for Soldiers, all within walking distance.

Easy Access: Just 200 meters from Bunka Gakuen Costume Museum and a short distance to Tokyo's city centre, MIMARU TOKYO SHINJUKU WEST offers a prime location for your stay.

Book now for a memorable experience in the heart of Tokyo!

Important information:

The front desk is open from 07:00-22:00.

Guests arriving after 22:00 must inform the property in advance. Contact details can be found on the booking confirmation.

Please note that towels are changed daily, and the cleaning service is offered every two days. The first cleaning will take place on the third night. Additional services can be requested for a fee.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2265 reviews
Cleanliness: 9.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.11
Value for Money: 9.64
Food and Beverage: 9.1
Overall Experience: 10
S
Shawn • family_with_children • ca
7
Good idea, but poor design execution.
Pros:

The room was clean and the hotel staff were excellent.

Cons:

We booked a room for 4. Two single beds were basic. The other two beds were Ikea level mats on the floor. I understand that there is a traditional element to this, but it was the poorest layout of the three Mimaru's we stayed at on this trip.

2026-03-28 • via Nuitee
L
Livia • family_with_children • ca
9
Great hotel near but not close to Shinjuku station
Pros:

A clean, modern apartment-style hotel that comfortably fit two adults and two teenagers. Simple and well-designed, with great amenities including slippers, toiletries, luggage forwarding, and reliable WiFi — same thoughtful touches as the Mimaru brand delivers elsewhere.
What we liked: Spacious enough for a family of four, spotlessly clean, and the in-room extras made the stay easy. Luggage forwarding handled on-site was a genuine convenience. Close to Shinjuku which is a transit hub to the rest of Tokyo, where there are a lot of shops and restaurants.

Cons:

What to know before you book: Beds and pillows are quite firm — worth knowing if you’re a light sleeper or have back sensitivities. Storage is minimal, just a small hanging rack at the entrance, so plan to live out of your suitcases.
The bigger consideration is location. The hotel is about a 15-minute walk from Shinjuku Station — which sounds manageable until you factor in that Shinjuku is one of the most complex train stations in the world, spanning several city blocks. Every outing requires building in extra time just to navigate the station itself. The surrounding area has little in terms of restaurants or attractions, so you’ll be relying on Shinjuku as your hub for almost everything. A 7-Eleven and nearby convenience stores help for essentials.

2026-03-27 • via Nuitee
J
Judy • family_with_children • us
8
good place to stay with family especially with kids with more space. The main shinjuku station is still a 15 minute wal
Pros:

I liked how staff spoke english and was very friendly

Cons:

It was still about 15 minutes walk to man shinjuku station

2026-03-26 • via Nuitee
W
Winston • family_with_children • sg
9
2026-03-25 • via Nuitee
S
Solange • family_with_children • us
10
2026-03-19 • via Nuitee
P
Phukita • family_with_children • tr
5
Pros:

Oda büyüktü

Cons:

Merkeze uzaktı temizlik güzel değil odaya soğuk hava giriyor pencerelerden

2026-03-18 • via Nuitee
P
Pamela • extended_group • us
8
2026-03-18 • via Nuitee
E
Erhart • family_with_children • au
10
Great hotel near Shinjuku.
Pros:

Very family friendly and helpful staff. Room was great.

2026-03-17 • via Nuitee
A
alexandre2r • family_with_children • br
10
Pros:

Ótima experiência! Estive em família, durante o período da maratona e fomos muio bem recebidos, com.direito a uma foto dmimo durante a estadia! Quarto grande, limpo e muito confortável!

Cons:

Nada, muito satisfeito !

2026-03-16 • via Nuitee
S
Seh Kian • family_with_children • my
10
2026-03-15 • via Nuitee
M
Marie-Sophie • family_with_children • fr
10
Excellent hebergement avec un emplacement ideal
Pros:

Excellent emplacement a 10 min à pied de la gare de shinjuku, de nombreux restaurants accessibles à pied et 7-eleven et Lawson à proximite directe. L’hébergement est spacieux, bien agencé et confortable tout en étant typique du japon avec un grand tatami. Il y a des machines à laver, le service de transport de bagages (c’est réglé en 5 minutes) et vous pouvez également acheter votre Suica ici si c’est le premier hotel dans lequel vous arrivez. Nous étions avec un bébé de 10 mois et cet hebergement fut idéal dans notre cas.

Cons:

Il faisait un peu frais dans les chambes et la clim reversible fait beaucoup de bruit la nuit donc il faut choisir entre calme ou température plus elevée.

2026-03-13 • via Nuitee
J
Jessica • family_with_children • pe
8
Pros:

La cercanía al punto de inicio de viaje que fue la maratón de Tokyo

Cons:

Que quedaba en la parte baja de un puente

2026-03-13 • via Nuitee
S
Selina • extended_group • de
10
Einfach perfekt
Pros:

Tolles Zimmer, größer als durchschnittliche Hotelzimmer in Japan, war ideal für 4 Personen. Alles sauber und das Personal war sehr hilfreich

2026-03-13 • via Nuitee
K
Kyle • extended_group • us
7
2026-03-12 • via Nuitee
S
Seh Kian • family_with_children • my
10
Lovely stay
Pros:

Perfect room for family for 4. Great facilities with small kitchen in the room. Coin laundry is available😊

Cons:

Need to walk about 15min from Shinjuku station.

2026-03-12 • via Nuitee
N
Nic • family_with_children • nz
8
2026-03-12 • via Nuitee
E
Erhart • family_with_children • au
10
As promised a comfortable and spotless family room for a perfect short stay.
Pros:

Super clean and comfortable family room for our family of 4 a short walk from Shinjuku station. The staff were lovely too. What’s not to love.

2026-03-11 • via Nuitee
M
Mary Anne • family_with_children • us
10
Pros:

staff and amenities were excellent

Cons:

none

2026-03-10 • via Nuitee
T
Tsaiwei • extended_group • tw
9
2026-03-09 • via Nuitee
Y
Yeom • family_with_children • kr
9
2026-03-09 • via Nuitee