Hotel Marbella

Hotels
8.6 (2241 reviews)
Frontera 205 Colonia Roma , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Hard beds
Cleaning issues

Categories

Cleanliness
7.93
Issues with cleaning staff not doing a thorough job and mildew in restrooms.
Service
9.4
Overall good service noted, but a specific front desk attendant was rude.
Location
9.44
Excellent location near metro, cafes, and restaurants.
Room Quality
7.89
Beds were reported to be too hard and uncomfortable.
Amenities
8.42
Missing mini-fridge and coffee maker in rooms noted.
Value for Money
8.38
Good overall, though some amenities could justify a higher price.
Food and Beverage
8.43
Quality food but issues with breakfast service complexity.
Overall Experience
8.9
A pleasant stay with notable pros and cons balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:48

Property Description

Modern Rooms with Amenities
Hotel Marbella in Roma, Mexico City offers modern, air-conditioned rooms with flat-screen TVs, spacious work desks, and free WiFi. The king room even features a comfortable seating area for relaxation.

Convenient Location and Nearby Attractions
Situated just 50 meters from Centro Medico hospital, the hotel is centrally located with Parque Delta shopping center and Pabellón Cuauhtémoc plaza within walking distance. Explore Mexico City's historic center, a short 15-minute drive away.

Dining and Business Facilities
Indulge in international cuisine at the on-site restaurant, or take advantage of the business center, bar, and meeting facilities. With room service available, Hotel Marbella ensures a comfortable and convenient stay.

Book your stay at Hotel Marbella for a perfect blend of comfort, convenience, and excellent service.

Important information:

Please note that tips are not included in the prices.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 376 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2241 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.9
S
smath70 family_with_children in
9
Pros:

The service and politeness.

2026-04-18 via Nuitee
M
Merve couple tr
8
2026-04-18 via Nuitee
M
Mala couple de
8
2026-04-18 via Nuitee
T
Torbjørn solo_traveller no
8
2026-04-17 via Nuitee
D
Danna solo_traveller mx
10
Pros:

La atención y la comodidad y la zona

Cons:

Que el aire acondicionado no enfriaba y pasé calor

2026-04-16 via Nuitee
M
Mauricio solo_traveller mx
8
2026-04-16 via Nuitee
S
Seth solo_traveller us
7
Absolutely no complaints but it wasn’t one of the nicer hotels I’ve stayed in.
Pros:

It was clean, the staff was professional, the breakfast buffet was fine. The bathroom shower pressure was good and the water was hot. It was really close to the subway and the Metro bus.

Cons:

It wasn’t in a bad area at all but the immediate surroundings of the hotel weren’t very beautiful. If you walk about one block west you’re in a much nicer area of Roma Norte.

It could use a little renovation. It just seemed stuck in time from the 80s, the color scheme, the furniture, the decor overall was a bit outdated but that’s just me?

2026-04-16 via Nuitee
L
Lorena couple fr
4
Ok to stay one night
Pros:

It was clean. Somewhat near to some good restaurants.

Cons:

The water pressure was very low for the sink and the shower. The pillows were super uncomfortable, my neck was hurting so much the next day.
The whole establishment is quite old. I don’t think it is a 4 star hotel.

2026-04-16 via Nuitee
J
janaina solo_traveller br
9
2026-04-16 via Nuitee
I
Isaza Jimenez solo_traveller co
9
2026-04-14 via Nuitee
M
Michel solo_traveller fr
9
Séjour agréable
Pros:

Chambre confortable.
Personnel serviable et sympathique.
Bar et restaurant sur place.
Bon petit dejeuner

2026-04-14 via Nuitee
N
Nils couple de
9
Pros:

Einfaches, bequemes Stadthotel in sehr guter Lage. Alles hat gut geklappt. Gutes, umfangreiches Frühstück, freundliches Personal. Das Hotel ist etwas in die Jahre gekommen und nicht sehr schön oder stilvoll, aber es ist sauber und bequem.

Cons:

Etwas muffeliger Geruch im Zimmer.

2026-04-13 via Nuitee
I
Iñigo extended_group mx
9
Estuvo excelente, sobre todo por la ubicación. Muy buena atención del personal
Pros:

La ubicación, la atención del personal y la relación costo beneficio.

Cons:

La regadera del baño muy ineficiente e incomoda.

2026-04-13 via Nuitee
J
Juan Pablo extended_group gt
8
Pros:

Habitaciones y ubicación

Cons:

La comida

2026-04-12 via Nuitee
M
Millar solo_traveller gb
7
2026-04-11 via Nuitee
A
Alejandro couple de
10
Perfect
Pros:

I always stay there everytime i want to Liveband The area of la Roma, super Place!!!

Cons:

Nothing to say

2026-04-09 via Nuitee
S
Sarah family_with_children ch
7
2026-04-09 via Nuitee
J
Julia couple es
10
Hotel limpio y tranquilo.
Pros:

Limpio, cómodo y cero ruido. El personal agradable.

Cons:

Un pelín caro para lo que es pero por decir algo.

2026-04-08 via Nuitee
G
Gay Alaniz family_with_children mx
10
muy confortable
Pros:

la limpieza

Cons:

nada en realidad

2026-04-08 via Nuitee
S
Sheahan family_with_children ie
8
2026-04-06 via Nuitee