Atlantic Tower Hotel Liverpool By Sunday

Great location with good sized comfy beds. Room was an ok size with a nice view of the liver building. Restaurant was nice to eat in if you didnt want to have to leave the hotel.

Good location
Nice hotel

Location

Location, it was nice decor and spotless

I have stayed at this hotel several times in the past; however, due to a noticeable drop in standards, I will not be returning. My most recent stay was for one night.
Before our room was ready, the hotel charged us £5 to store two small schoolbags for one hour. Considering the price we paid for the room, this felt unnecessarily stingy, especially as the storage room where our bags were kept was completely empty. I was surprised to see a charge for basic luggage storage — is this now common practice?
Additionally, the person I was with needed to use the lobby toilet facilities, but both cubicles were out of order, and the accessible toilet was also closed. I raised this with the receptionist, who was unhelpful and disappeared into a back room without returning to assist. We were forced to leave the hotel and find a toilet elsewhere, which is unacceptable for a four-star establishment. I also noticed an adult vending machine in the men’s restroom selling vibrating rings and lubricant, which felt somewhat out of place for this type of hotel.
On a positive note, the room itself was clean and comfortable. However, due to the issues mentioned above, I will not be staying here again.

Exceptional value for money. Staff very friendly and efficient.

location, staff

It's very close to Everton football club and in a nice part of the city

Location and building

We were extremely disappointed with our stay at this hotel.

On arrival, we were charged £5 to store our bags while waiting for our room. Considering the amount we had already paid to stay here, this felt unnecessary and poor customer service.

Unfortunately, things did not improve once we got to our room. There was a strong bad smell coming from the sink, and there was visible damp around the window area. This made the room feel unpleasant and poorly maintained.

We also paid an additional £20 for a late check-out at 1pm. Despite this, someone at 12 o’clock opened our room door while we were still in bed, which was completely unacceptable and very uncomfortable.

I don’t like leaving negative reviews, which is why I raised these issues with the receptionist at check-out. However, he showed zero interest in addressing our concerns. We also emailed the hotel when we returned home, but the response we received was simply not good enough — it would have been better not to respond at all.

We understand that mistakes can happen, but we gave the hotel more than one opportunity to resolve the issues. Unfortunately, nothing was done.

For the money we paid, this stay was absolutely not good enough. Sadly, we feel we have no choice but to leave this review and warn other guests.

Very good location .

Just the location!

Lovely

Location and staff excellent.

Upgraded to Prestige room with nice view, excellent shower and very comfortable bed

We first checked in around 3:15pm on Monday the 9th of Feb we asked the women on the desk have I got a bath as that was the main reason I booked it.
She told me she’s sorted me a lovely room out! She was so lovely even give us a late check out as a treat for my boyfriends birthday.
It was a lovely room only downside was the bed an pillows but apart from that it was lovely night stay. Could do with a fan