The Townhouse Manchester

Hotels
8.3 (4521 reviews)
101 Portland Street , Manchester , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Outside noise
Rude staff member

Categories

Cleanliness
7.94
Rooms were described as clean and well-maintained, but some comments mentioned dust accumulation.
Service
8.41
Overall staff was friendly and helpful, with specific praise for individual staff members.
Location
8.45
Multiple reviews highlighted the perfect central location, with easy access to key areas.
Room Quality
7.9
Rooms were described as spacious and comfortable, though some noted outdated features.
Amenities
8.43
Amenities such as breakfast and tea/coffee facilities were positively mentioned.
Value for Money
8.39
Guests felt they received good value, particularly concerning the central location and comfort.
Food and Beverage
8.44
Breakfast was often praised for quality and variety.
Overall Experience
8.41
Most reviewers expressed satisfaction with their stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:37

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Townhouse Manchester with stylish rooms featuring Egyptian cotton sheets, large shower heads, and Gilchrist & Soames toiletries. Enjoy modern amenities such as free Wi-Fi, tea/coffee facilities, and a laptop safe for a comfortable stay.

Gastronomic Delights
Indulge your taste buds at the refurbished 101 Brasserie offering a diverse menu of exotic international and classic British dishes. Sip on original cocktails at the 101 Bar with modern décor, complemented by traditional ales, lagers, and world beers.

Prime Location
Located in the heart of Manchester, explore nearby attractions like the Manchester Art Gallery and The Palace Theatre within a 5-minute walk. With Manchester Arndale Shopping Centre and Piccadilly Station just a 10-minute stroll away, convenience is at your doorstep.

Book your stay at Townhouse Manchester now for an unforgettable experience!

Important information:

The credit/debit card used to make the reservation must be presented to reception on arrival at the hotel, along with photo ID. If this is not possible please contact the hotel prior to the arrival date to gain an authorization form for payment. Please note that only guide dogs are welcome on the premises.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4521 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
F
Fiona couple gb
8
We would definitely recommend this hotel!
Pros:

Great access to the city centre and very helpful staff.
They upgraded us and we would definitely stay there again!

2026-02-26 via Nuitee
Q
Q1823IDivanab Business
10
Pleasant and successful business trip
Pros:

Our stay at The Townhouse Hotel was absolutely wonderful from start to finish. The hotel perfectly combines classic charm with modern comfort. The rooms were beautifully maintained, spotless, and incredibly comfortable, making it easy to relax after a busy day exploring Manchester. The location is ideal — central enough to walk everywhere, yet peaceful enough for a great night’s sleep.
What truly made our stay exceptional, however, was the service — especially at breakfast. Florinda, who looked after us each morning, was simply outstanding. She greeted us with such warmth and genuine kindness that it set a positive tone for the entire day. Her attentiveness, professionalism, and friendly conversation made breakfast feel personal rather than routine. She went above and beyond to ensure everything was perfect, and her lovely energy did not go unnoticed.
It’s rare to find service that feels so sincere and heartfelt, and Florinda is a real credit to the hotel. We left feeling not just well-rested, but genuinely cared for.
We would absolutely stay here again and highly recommend it to anyone visiting Manchester!

2026-02-25 via Tripadvisor
D
Daniil family_with_children fr
6
Pros:

Bien situé. Le personnel est compétent. Le petit déjeuner est correct mais cher. Propre.

Cons:

Les équipements dans la chambre. Chambre classique. Très vieillots. La nourriture de la brasserie est très moyenne et surévaluée. On ne comprend pas si c’est un hôtel 3 étoiles. Pas 4 étoiles au vu des équipements dans les salles de bains.

2026-02-25 via Nuitee
O
OnAir43864488560 Business
10
Great hotel to stay for business or leisure
Pros:

I've stayed a couple of times and I've always had a lovely stay. The staff are always excellent, especially Florinda on the bar, and it's a super quiet hotel for being in the centre of Manchester.

2026-02-16 via Tripadvisor
D
DEREK solo_traveller gb
7
Served its purpose and ok for a short stay..
Pros:

Good sized well equipped rooms and good location.

Cons:

A bit dated, breakfast average.

2026-02-14 via Nuitee
D
Dana couple ch
6
2026-02-13 via Nuitee
G
Glyn solo_traveller gb
10
The hotel was ideal for the duration of our stay.
Pros:

Clean tidy,ideal location so all good.

Cons:

There was nothing we didn’t like about the property.

2026-02-12 via Nuitee
F
Finola solo_traveller gb
6
2026-02-11 via Nuitee
P
Pricken Mikael family_with_children se
8
2026-02-10 via Nuitee
A
Amie couple gb
6
Comfortable rooms
Pros:

The building is lovely, clean and modern

Cons:

The first night the hallways were rather noisy from doors slamming closed, Breakfast was the most disappointing part, not worth the price even at the discounted £12+, lack of hot food choice, soggy hash brown bites, rubbery scrambled eggs, cold boiled eggs, bruised bananas and oranges, If I had known I would have saved my money and found a cafe or another hotel/bar that offered a wider range of English breakfast items. Also didn’t think it was acceptable that after breakfast was served the bar area was then made inaccessible due to a conference taking place. No prior notice was given to any customers about this or any alternative for the bar. We planned on checking out of our room and staying for coffee as we had over an hour until our train home only to find it blocked off, we ended up having to leave and wait at the station instead. If this had been communicated on booking/arrival we could have made arrangements for an earlier train or late check out. Communication could be improved saying all this i would choose to stay again as it is a nice hotel, warm & clean.

2026-02-10 via Nuitee
K
Kayleigh solo_traveller gb
10
Pros:

Location, the hotel itself

Cons:

Nothing

2026-02-10 via Nuitee
T
Tibor couple sk
4
Pros:

Dobrá lokalita hotela, izba bola čistá.

Cons:

Všetko zastaralé, komplet renovácia potrebná, na fotkách vyzeralo lepšie. Všetko hluk počuť z vonka.

2026-02-09 via Nuitee
M
mal_cheetham Couples Bolton, Greater Manchester, England
8
Fab room. Great staff
Pros:

We asked for a high floor room and were given an excellent corner bedroom looking out over the city. Our thanks to Lorna for arranging that.

The staff are lovely. Smiling, keen to help and made our stay a memorable one.

Breakfast was fine. Plenty to choose from. Lovely fresh fruit cocktail but the machine coffee wasn’t the best.

Small detail in what was largely a great stay. Thanks again to all involved.

2026-02-05 via Tripadvisor
3
313mariabarbarab Family
10
Very recommendable
Pros:

Its location is amazing, nearby Chinese neighborhood. Breaksfast is plenty of good food. Staff was very helpful, especially Florinda, she was very kind with us.

2026-02-02 via Tripadvisor
G
guyhP8364QR Family
8
Trip down memory lane to Manchester
Pros:

Warm welcome from the staff, especially from Florinda who was managing the breakfast service
Great central location
Attentive housekeeping
Room however a little too warm

2026-01-30 via Tripadvisor
B
brendarB2888NL Couples
8
Nice place
Pros:

Excellent place with a central location, very comfortable beds, and outstanding service in the restaurant area. Florinda was lovely and very friendly

2026-01-29 via Tripadvisor
A
Amy couple gb
10
Lovely staff, spacious, comfortable rooms and great location!
Pros:

The staff were really friendly, especially the lady on reception on sat 24th around 3pm. We were upgraded which was an added bonus and the room was really spacious, clean and I couldn't fault it.

Cons:

I can't think of anything to be honest, it was excellent value for money.

2026-01-29 via Nuitee
S
Santiago couple mx
9
Perfect for a short stay.
Pros:

Amazing location, got upgraded to a double king, the bathroom tub is amazing, bathroom in general is very spacious. Breakfast is OK.

2026-01-29 via Nuitee
M
muhammedy759 Business
8
Not best but fine
Pros:

The hotel is good. Location and atmosphere are fine. Rooms are big enough and clean. Breakfast good but variety is not enough. Could be improved but service was good. Especially there was a lady called Florinda was so nice. With a smiley face she is very helpful.

2026-01-28 via Tripadvisor
K
KESTUTIS family_with_children lt
8
2026-01-28 via Nuitee