Batoul Ajyad Hotel

Hotels
7.3 (107 reviews)
Reea Bakhsh District, Ajyad Al Masafy Street , Makkah , sa

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Good location near Haram
Cons:
Cleanliness issues
Noisy rooms due to traffic

Categories

Cleanliness
6.13
Cleanliness was flagged as an issue due to reports of pests and unclean bathrooms.
Service
8.1
Staff were generally noted as helpful and kind, though there were mentions of rudeness from some cleaning staff.
Location
8.14
Location close to Haram was positively highlighted, despite some difficulties with the uphill walk back.
Room Quality
7.09
Rooms were reported as clean and spacious, although some issues related to readiness were mentioned.
Amenities
7.12
Various amenities available, although transportation options to Haram are limited.
Value for Money
7.58
Guests found the price reasonable for the service, but concerns over safety and basic services were raised.
Food and Beverage
6.63
Breakfast quality was noted as below average, impacting overall meal satisfaction.
Overall Experience
7.6
Mixed experience overall, with both positive elements and significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:28

Property Description

Modern Rooms with Essential Amenities
Batoul Ajyad Hotel offers modern furnished rooms equipped with essential amenities like air conditioning, flat screen TV, and free Wi-Fi. Guests can relax and unwind in comfort with a private bathroom, free toiletries, and a hair dryer provided in each room.

Delicious Buffet Breakfast and Coffee Shop
Start your day with a delicious buffet breakfast at the hotel. The coffee shop in the lobby area serves a variety of drinks and snacks throughout the day, perfect for a quick bite or a relaxing break.

Convenient Services and Multilingual Staff
The hotel provides off-site parking and a shuttle bus service to/from Holy Haram for guests' convenience. The multilingual staff, fluent in Arabic, English, and Urdu, are available 24/7 at the reception to assist with any needs or inquiries.

Experience comfort and convenience at Batoul Ajyad Hotel - book your stay now!

Important information:

Please note that during the month of Ramadan, Iftar will be served instead of breakfast and Suhoor will be served instead of dinner.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 107 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 7.6
ابراهيم family_with_children sd
10
2026-03-19 via Nuitee
M
MALIKA family_with_children fr
5
Pros:

L' emplacement

Cons:

Pas d"'eau chaude, climatisation bruyante, salle de bains vétuste et présence de cafards.
Buffet du soir bon mais peu varié.

2026-03-14 via Nuitee
ام مشاري couple sa
10
2026-03-13 via Nuitee
W
Wael family_with_children sa
8
2026-03-11 via Nuitee
L
Luuley couple us
5
It was a decent stay.
Pros:

I liked this property because it’s very easy to find taxis anytime. I also appreciated how they offer dates and water when you come in around iftar time.

Cons:

I didn’t like how crowded the reception area gets. People often talk over you asking for room cards and the staff attends to them while you’re waiting, which turns what should be a quick one-minute issue into a 20-minute ordeal. The bathroom also didn’t have a floor mat, so water from the bidet can make the floor wet. The beds aren’t all the same firmness either, so some feel very hard and uncomfortable. Also, the room next door can literally have iftar right outside your door, which takes away some privacy.

2026-03-05 via Nuitee
S
Sameh family_with_children sa
8
مجملا جيده
Cons:

شبكه الجوال ضعيفه جدا

2026-03-05 via Nuitee
D
Dr.Mostafa family_with_children sa
8
2026-03-05 via Nuitee
S
sibena family_with_children gb
8
Pros:

Its was value for money was a very busy hotel .location wasn't great

2026-03-03 via Nuitee
U
Umar family_with_children za
2
Please get females to clean as they have more attention to detail! Your taps were filthy bathroom drains had bugs coming
2026-03-02 via Nuitee
R
Rumais extended_group sa
5
لا يتكرر السكن فيه
Pros:

لا يوجد

Cons:

ازعاج الشارع في الغرف + بعيد عن الحرم + الإفطار والسحور غير جيد + لا يوجد نقل للحرم + لا يوجد مواقف خاصة بالفندق

2026-02-28 via Nuitee
N
Naser family_with_children kw
10
2026-02-28 via Nuitee
S
Said family_with_children be
1
Pros:

Rien

Cons:

Je suis désolé mais c est vraiment pas un 3 etoile
WC et salle de bain vieux et très très salle ventillareur fait beaucoup de bruit odeur d égout
Pas de nettoyage très mauvais emplacement a 1.4 km mais en monter impossible de la faire a pied

2026-02-28 via Nuitee
Y
Yousuf Al-Farsi family_with_children om
9
Pros:

الفندق جمييييل جدا
من ناحية النظافه والوجبات
حتى الموظفين خدومين جزاهم الله خييييير
اشكر موظفين الاستقبال
جزاكم الله خيييير

Cons:

اخبروني عن الفندق بانه قريب من الحرم
بتاحديد اخبروني انه يبعد عن الحرم مسافة 500 متر
هذا غير صحيح الفندق بعيد عن الحرم بمسافه لاتقل عن 3كم تقريبا
بالمشي تاخذ من 20 الى 25 دقيقه
والافضل ركوب الباص

2026-02-27 via Nuitee
S
Shameem family_with_children sa
7
Pros:

VERY GOOD PLACE

Cons:

SHOWER IS RUSTY AND VALVE IS LEAKING

2026-02-26 via Nuitee
M
Muhammad Ahsan Javed family_with_children sa
7
2026-02-26 via Nuitee
A
Allalou couple dz
8
Calme
Pros:

Le calme et les équipement qui était propre .le personnel gentille C’était plutôt bien

Cons:

Rien

2026-02-25 via Nuitee
Z
Zafar couple sa
9
2026-02-24 via Nuitee
A
Ahmed family_with_children sa
9
2026-02-23 via Nuitee
M
MOHAMED family_with_children sa
8
2026-02-22 via Nuitee
W
Walaa family_with_children sa
8
2026-02-22 via Nuitee