Level Los Angeles - Downtown South Olive

Hotels
8.5 (2416 reviews)
888 South Olive Street , Los Angeles , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location / central
Stunning views from rooms
Spacious rooms
Helpful and responsive staff (e.g., Precious)
Pool and well-tempered water
Rooftop cinema
Fitness center, sauna and steam bath
Quiet top floors / comfortable beds
Cons:
Cleanliness issues: dust, dirty patios and dog park
Black mold reported (sinks, washing machines)
Strong unpleasant smells in hallways and elevators (marijuana noted)
Inconsistent or missing housekeeping (not daily)
Broken AC in some rooms during heat wave
Perceived overpriced for the issues reported
No proper restaurant / limited/poor beverage options
Lack of basic supplies on arrival (towels, soap, toilet paper) and occasional inaccessible parking for wheelchair users

Categories

Cleanliness
6
Multiple reviews report poor cleaning: black mold under sinks and in washing machines, dusty HVAC, sticky kitchen surfaces, dirty patios/dog park and rooms not cleaned daily. Some guests did note towers/rooms can be clean, but overall cleanliness is an area of concern.
Service
10
Staff repeatedly described as helpful and responsive (Precious and other employees called out by name); several guests said staff quickly resolved room issues. There is one report of an unpleasant night manager, but overall staff service is a strong positive in the reviews.
Location
10
Location is consistently praised: central, close to cafes/restaurants and shops, easy access and good views. Multiple guests highlight the convenience and views as major positives.
Room Quality
7
Rooms are described as spacious and comfortable by several guests, with good beds and views. However, there are notable issues: broken AC for multiple days during a heat wave, odors in rooms/hallways, missing basic supplies on arrival, and reports of dirty patios and HVAC-related dust.
Amenities
10
Amenities are a clear strength: rooftop cinema, pool, fitness, sauna/steam bath and on-site conveniences are frequently praised. Guests appreciate the variety and convenience of on-site facilities.
Value for Money
7
Several guests explicitly call the property overpriced given issues like cleanliness and broken AC; others found the space comfortable and worth the price. Net sentiment is mixed-to-slightly-negative on value.
Food and Beverage
8
F&B is a weak point but not heavily emphasized: there is no proper restaurant or bar near the pool, and in-house beverage options were criticized (e.g., poor canned wine). Some guests did not comment on F&B at all.
Overall Experience
10
Overall impressions are mixed: excellent location, strong amenities and helpful staff balanced against persistent cleanliness, odor and occasional AC problems. Many guests still report an otherwise comfortable stay due to staff and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Suites with Stunning Views
Experience the epitome of comfort and style at Level Los Angeles - Downtown South Olive. Each suite offers a spacious layout, modern amenities, and a private balcony showcasing breathtaking city views.

Top-Notch Facilities for Ultimate Relaxation
Indulge in our outdoor pool, basketball court, and well-equipped fitness center. After a day of exploring the city, unwind in the sauna or hot tub, or simply lounge in a poolside cabana for a tranquil retreat.

Convenient Location and Exceptional Service
Located in the vibrant heart of Downtown LA, our hotel is just a short distance from iconic attractions like Staples Center and L.A. Live. Enjoy the convenience of car hire services and weekly housekeeping during your stay.

Book now to elevate your Los Angeles experience at Level Los Angeles - Downtown South Olive.

Important information:

Please note: Property offers Bi-weekly complimentary housekeeping for stays over 30-nights.

Please note: Daily housekeeping is available for an additional fee. Additional fees are as follows: 120 USD per day for a one-bedroom suite,150 USD a day for a two-bedroom suite and 200 USD a day for a three-bedroom suite.

Please note: Property will not accept cash as a form of payment. A one night deposit of room and tax guarantees each reservation.

Please note: A 100 USD per night incidental hold will be required upon arrival.

Please note: Guest must be over 21 years of age for check-in.

A security deposit of $100 USD per night (max $500 per stay) will be authorized upon arrival. You should be reimbursed within 7-10 business days of check-out, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 2416 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 10
Value for Money: 7
Food and Beverage: 8
Overall Experience: 10
J
Jenna • extended_group • us
4
Comfortable
Pros:

It was comfortable. Staff gave an upgrade to room.

Cons:

The room was not stocked at all. Ordered towels. Never came. Had to track down housekeeping.

2026-11-07 • via Nuitee
阪本 • family_with_children • jp
10
2026-11-06 • via Nuitee
O
Oyedunni • family_with_children • us
9
2026-11-01 • via Nuitee
A
Arjun • family_with_children • gb
9
2026-10-28 • via Nuitee
E
Estella • couple • us
8
Comfy
Pros:

Location

Cons:

Floor

2026-10-28 • via Nuitee
L
Lydia • family_with_children • ch
8
L’appartement confortable au centre de LA
Pros:

La piscine, le cinéma roof top, le fitness

Cons:

Il n’y a aucun restaurant, ni un vrai bar près de la piscine. Vous pouvez acheter le vin en canette vers le cinéma qui est imbuvable. Ça sentez la marihuana dans les couloirs et l’ascenseur, tous les jours. Les clients de cet établissement nous laisse douter de la qualité.

2026-10-21 • via Nuitee
M
MAKOTO • couple • jp
6
2026-10-20 • via Nuitee
D
David • solo_traveller • us
10
2026-10-19 • via Nuitee
J
Jan • family_with_children • cz
9
2026-10-19 • via Nuitee
M
mercedes • family_with_children • us
6
Pros:

the view of my room was stunning

Cons:

there was no cleaning service during my 3-days. there was no hand soap and not enough towels, additionally the dog park was dirty.

2026-10-16 • via Nuitee
N
Noahei • extended_group • pf
6
Bien
Pros:

Chambre spacieuse et bien équipé

Cons:

Il y avait comme une odeur de fumée à chaque fois que nous entrions dans la chambre.
Le ménage n’est pas fait tout les jours.

2026-10-15 • via Nuitee
J
Jenel • couple • us
10
2026-10-13 • via Nuitee
M
Milanj • couple • us
10
2026-10-12 • via Nuitee
E
Eran • solo_traveller • il
9
Pros:

חדר גדול, מאובזר ונקי, מקלחות סבבה באמת שהמלון עצמו היה מעולה שירות טוב.

Cons:

הדלתות בשירותים לא נוחות לא יכלנו לסגור אותם עד שלא קראנו לצוות שיעזור. שהגענו היה חסר מגבות וסבון בשירותים וגם לא היה לנו מצעים לספה נפתחת בשביל החבר השלישי אז היינו צריכים לבקש כמה פעמים והביאו לנו רק יום אחרי. חוץ מזה הצוות היה ממש נחמד נוח והמלון מסודר ונקי

2026-10-10 • via Nuitee
B
Barker • couple • us
1
Gross smells overpriced
Pros:

Precious was very helpful. I like that some floors are so tall from the ground that it’s quiet.

Cons:

Do not stay if you use a wheelchair they will not allow you to park with clearance in the disability spot. They only park luxury vehicles there. The rooms are really disgusting caked in dirt and they do not clean their HVAC system. The rooms do not have toilet brush, cleaners or basic cleaning supplies needed. The patios have never been cleaned. The HVAC system it just pumps dust out. Black mold, and the sinks and tons of black mold in the washing machines. Felt very ill while staying here. The smells in the hallways are terrible and the nighttime manager. Emmi is very cruel. The rest of the staff are lovely though and tried to help

2026-10-09 • via Nuitee
B
Barker • couple • us
1
Way overpriced for broken AC and Mold
Pros:

I liked that you can stay on the top floor and it’s quieter. I like that the floor floors and some of the rooms are not vinyl plank. Precious was very helpful.

Cons:

Smells horrible. Black mold under the sink, black mold in the washing machine. The HVAC system has issues and just pumped out dust the whole time I’ve stayed here and my eyes are glued shut and I can’t breathe. The hallway smell disgusting. The AC in my room didn’t work for the first three days during a heat wave.

2026-10-09 • via Nuitee
G
Giulia • solo_traveller • us
10
2026-10-09 • via Nuitee
P
Pharyn • couple • nz
8
2026-10-08 • via Nuitee
O
Omar • couple • us
10
2026-10-08 • via Nuitee
R
Romero • couple • us
10
2026-10-08 • via Nuitee