The Hotel Chatan by Sunrest Resort

Hotels
8.8 (200 reviews)
Ihei 2-20-23 , Chatan , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient self-check-in
Spacious rooms
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.16
Some reviews indicated issues with cleanliness, including debris in one bedroom and musty odors.
Service
9.13
Many guests appreciated the self-check-in process, although some faced challenges.
Location
9.17
Convenient location with easy access to grocery stores and attractions.
Room Quality
8.62
Rooms were spacious and well-equipped, though some mentioned noise issues.
Amenities
9.15
Excellent amenities, including laundry facilities and kitchenware.
Value for Money
8.61
Overall good value for the price despite some minor issues.
Food and Beverage
8.66
Standard quality with no specific mentions, typical for this hotel tier.
Overall Experience
8.93
Overall satisfaction with a few minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:05

Property Description

City Views and Sustainable Living
Family Condo Chatan Hills by Coldio Premium offers a terrace with stunning city views, perfect for a relaxing stay. This sustainable 3-star aparthotel in Chatan provides a lift and full-day security for your comfort and peace of mind.

Modern Amenities and Comfort
Experience a comfortable stay in rooms equipped with air conditioning, a flat-screen TV, and a well-fitted kitchen. Enjoy the convenience of free private parking, free WiFi, and a private bathroom with essential amenities like slippers and a hair dryer.

Convenient Location and Nearby Attractions
Located just 1.9 km from Sunset Beach, and with Sunabe Beach and Nakagusuku Castle within a short distance, explore the beauty of Chatan with ease. Book your stay at Family Condo Chatan Hills for a memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 200 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
S
seiya • family_with_children • jp
7
2026-03-22 • via Nuitee
K
KUOTUNG • extended_group • tw
8
2026-03-20 • via Nuitee
陳 • extended_group • tw
7
2026-03-18 • via Nuitee
M
momoko Liu • family_with_children • tw
10
2026-03-18 • via Nuitee
W
WEI LING • family_with_children • tw
10
2026-03-17 • via Nuitee
C
CHAN WAN HSUN • family_with_children • tw
10
2026-03-17 • via Nuitee
I
I CHIH • couple • tw
10
2026-03-14 • via Nuitee
S
SHU-CHEN • family_with_children • tw
10
很棒的住宿體驗
Pros:

房間大，地點佳

2026-03-14 • via Nuitee
頡 • extended_group • tw
9
Pros:

設備齊全

2026-03-12 • via Nuitee
U
Uechi • solo_traveller • jp
8
2026-03-06 • via Nuitee
Y
YI RU • extended_group • tw
10
2026-03-06 • via Nuitee
H
HIUJU • extended_group • tw
8
2026-03-04 • via Nuitee
O
ONO • family_with_children • jp
10
最高
Pros:

ぜひまた利用させて頂きたいです‼️

Cons:

良くなかった点はほぼ見受けられません

2026-03-03 • via Nuitee
P
Pei Ju • family_with_children • tw
10
房間很大～有兩間衛浴很方便！
Pros:

整體空間很大
住起來很舒適
床的軟硬度剛好

Cons:

偶爾會有暴走族經過

2026-03-02 • via Nuitee
陳 • family_with_children • tw
8
2026-02-27 • via Nuitee
李善掦 • family_with_children • mo
4
本次行程中最糟糕的住宿
Pros:

房間內設有小廚房及洗衣、乾衣機是很方便的。

Cons:

1. 房間隔音設施太差，半夜都能聽到樓上的腳步聲及說話的聲音，由於被安排在較低的樓層，所以馬路汽車經過的聲音十分嘈吵，陽台向工地，一家人整晚無法安睡。好不容易才能入睡，每逢半夜及一大早電視機居然自動開啟又被吵醒了（可能是被電波干擾又或者被上一手入住者設置了時間制？）
2. 另外，房間僅配置一日份量的毛巾，也沒有指示如果連續入住要如何替換，剛好看到有清潔人員在清潔旁邊房間才能夠順利更換
3. 入住前已得知要自助入住，但我們到達時有工作人員在場，竟然沒有打算協助我，而是讓我自己在辦理，而且手續相當繁複，如果有工作人員在場應該要直接協助登記資料

2026-02-26 • via Nuitee
H
HUNG-HSI • family_with_children • tw
8
有帶孩子很推薦，如果沒有，那你有更好的選擇。
Pros:

遊戲室真的讓孩子玩瘋了

Cons:

地點不是很理想

2026-02-23 • via Nuitee
N
NORIKO • extended_group • jp
5
まあまあ
Pros:

立地はよく、動き易く良かった。備え付けの高級な香りのシャンプー、コンディショナーは凄く良かった。

Cons:

トイレと玄関が少しカビ臭い事と、シャワーカーテンを入れていたにも関わらず、シャワーから上がってから、暫くして床が水浸しになって困った。

2026-02-22 • via Nuitee
K
Ko Yin • extended_group • tw
8
Pros:

空間舒適

Cons:

主臥室廁所有點異味且浴簾有發霉，其他都很好、空間令人舒服

2026-02-12 • via Nuitee
C
Chingkuan • family_with_children • tw
8
2026-02-11 • via Nuitee