Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Good location near airport
Cons:
Staff not always friendly
Parking can be a challenge

Categories

Cleanliness
8.04
Clean room was mentioned positively.
Service
8.51
Staff were helpful; however, some were unfriendly.
Location
8.55
Convenient location near airport and shopping mall.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.03
Good amenities but some complaints about parking.
Value for Money
8.19
Fair pricing for the services provided.
Food and Beverage
7.54
Breakfast was noted as overpriced and not delicious.
Overall Experience
8.21
Overall positive but with some issues during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:50

Property Description

Modern Rooms with Amenities
Enjoy comfortable rooms with parquet flooring, flat-screen TV, and en suite bathroom with free toiletries. Some rooms even have a bathtub and washing machine.

Dining Options and Rooftop Infinity Pool
Indulge in daily buffet breakfast at Amuse Cafe or sip drinks at Cielo Bar. Take a dip in the rooftop infinity pool while enjoying panoramic views of Kota Kinabalu.

Convenient Services and Location
Benefit from 24-hour reception assistance, free WiFi, luggage storage, and daily housekeeping. Explore nearby attractions like Tanjung Aru Beach and Kinabalu Golf Course.

Book now to experience a relaxing stay at C'haya Hotel with modern amenities and convenient services.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2189 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 7.54
Overall Experience: 8.21
V
Viktoriia • couple • ua
8
2026-03-14 • via Nuitee
V
Viktoriia • solo_traveller • ua
8
Pros:

Ресепшен очень доброжелательный

2026-03-14 • via Nuitee
Y
Yuyao • couple • cn
9
2026-03-13 • via Nuitee
A
Atiah • family_with_children • my
7
2026-03-12 • via Nuitee
K
Kasthury • family_with_children • my
9
Pros:

We appreciate the accommodation of last minute booking, staff was friendly and helpful, room was very comfortable and nearer to airport.

2026-03-11 • via Nuitee
M
MAHALI • solo_traveller • my
8
2026-03-11 • via Nuitee
Z
Zack • couple • my
8
2026-03-11 • via Nuitee
M
Marimay • family_with_children • my
9
2026-03-11 • via Nuitee
M
Marimay • family_with_children • my
9
2026-03-11 • via Nuitee
S
Steve • extended_group • au
8
2026-03-10 • via Nuitee
V
Viktoriia • couple • ua
7
2026-03-10 • via Nuitee
T
Teng • couple • tw
6
尚可。
Pros:

床很舒適

Cons:

熱水一開始很燙，後來變很冷。網路只給兩個account, 一個account只能連一個設備，後來有向櫃檯反應，櫃檯有給更多的account 。每次連結都要輸入一次設定，很不方便。

2026-03-09 • via Nuitee
A
Andrew Skipp • family_with_children • gb
8
Very pleased
Pros:

Despite not being mentioned, there was a fridge in the room which was a bonus. The pool was excellent and we stayed by it, after check out. Awaiting our flight
Parking was good and proximity to airport was brilliant

Cons:

Nothing. All good

2026-03-08 • via Nuitee
C
chris • solo_traveller • gb
8
2026-03-07 • via Nuitee
B
Bettina • solo_traveller • de
6
2026-03-07 • via Nuitee
L
Laima • family_with_children • lt
9
Pros:

Paslaugus personalas,leido palikti lagaminus iki registracijos

Cons:

-

2026-03-06 • via Nuitee
A
Agatha • family_with_children • my
9
2026-03-06 • via Nuitee
M
Marek • family_with_children • pl
7
Pros:

Blisko lotniska

2026-03-04 • via Nuitee
T
The Watchmaker • couple • my
8
2026-03-01 • via Nuitee
F
Fidel • family_with_children • my
8
2026-02-28 • via Nuitee