Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
High valet parking fee
Construction noise nearby

Categories

Cleanliness
8.21
Some reviews mention the cleanliness but there's a note about a dirty floor in one review.
Service
9.68
Numerous reviews highlight exceptional service from staff members, particularly Bradley.
Location
9.22
Guests appreciate the hotel's central location and proximity to activities.
Room Quality
9.17
Rooms are described as spotless, modern, and comfortable.
Amenities
8.7
Amenities are generally praised but some guests suggested improvements.
Value for Money
8.66
Overall value is good, but some guests mention expensive valet parking.
Food and Beverage
9.21
Guests enjoyed the complimentary margaritas on arrival and positive experiences with bar staff.
Overall Experience
9.18
General consensus reflects a very positive overall experience with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:04

Property Description

Central Location in West Palm Beach
AKA West Palm is perfectly situated in the heart of West Palm Beach, offering air-conditioned rooms, free bikes, and free WiFi. Guests can also unwind in the outdoor swimming pool or stay active in the fitness centre.

Comfortable Rooms with Kitchenettes
Each guest room at AKA West Palm features a cozy seating area, with some rooms equipped with a convenient kitchen including a fridge and microwave.

Convenient Amenities and Services
Guests can start their day with a delicious buffet or continental breakfast. The hotel also provides a business centre, fax machine, and photocopier for added convenience. The multilingual staff at the 24-hour front desk ensure a warm welcome and assistance throughout your stay.

Experience the best of West Palm Beach at AKA West Palm - Book your stay now!

Important information:

Please note, guests must be at least 21 years old to check-in.

Please note that the property reserves the right to ask that the credit card presented at check-in match the credit card used to make the reservation. For same-day arrivals, you must present the credit card used to make the reservation.

Housekeeping service is included once a week for all stays of seven (7) nights or more.

Guests reserving a stay of 30 nights or more will receive a rental agreement, which must be signed and returned directly to the property prior to arrival.

Please note a booking of 5 rooms or more will be considered a group booking and is subject to additional terms and policies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Any change in the length or dates of a reservation may result in a rate change and Early Departure Fee of $150 or One Night Room & Tax, whichever is greater is applicable.

Service animals trained to assist with a disability are exempt from fees..Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9
Based on 738 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
Antti • solo_traveller • fi
9
2026-02-09 • via Nuitee
C
Charles • couple • vn
8
2026-02-09 • via Nuitee
C
Charles • extended_group • vn
8
2026-02-09 • via Nuitee
C
Christian • couple • us
10
2026-01-20 • via Nuitee
D
Diego • couple • us
10
2026-01-19 • via Nuitee
H
Hikmet • family_with_children • tr
10
2026-01-19 • via Nuitee
D
Dwayne • couple • us
7
Relatively well , my only issue wesre the stains on the bed unfortunately .
Pros:

I believe it is quite fair for the price especially since it is in the downtown area , i loved the fact that there is a little grocery store which also had cigars available . And how easy it is to find everything.

Cons:

This was my second stay at the AKA and I favored the first experience better due to the room location as well as when we pulled the comforter back there were stains on the bed sheets . I was going to go down to the main lobby to explain this but my partner has drank a little bit and did not want me to leave her aloe in the hotel room so it completely slipped my mind .

2026-01-19 • via Nuitee
A
Ashlynn • couple • us
10
Peaceful getaway
Pros:

It was stunning, mouth dropping. The architecture and city around there is beautiful!

Cons:

Absolutely nothing

2026-01-19 • via Nuitee
C
Carmelo • solo_traveller • it
8
2026-01-18 • via Nuitee
P
Paulo • couple • us
7
2026-01-18 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-01-17 • via Nuitee
J
Jens-Holger • couple • de
10
2026-01-10 • via Nuitee
T
Tejbahadoer • couple • nl
8
Memorabel
Pros:

Super comfortabel maar prijzig locatie. Keuze is persoonlijk .
Schoon, mooie kamers en locatie is super. Kom graag terug

Cons:

Weinig op te merken

2026-01-09 • via Nuitee
S
Saskia Richards & • couple • us
8
2026-01-03 • via Nuitee
S
sarahC1980AS • Couples
10
Great stay!
Pros:

My husband and I stayed here during Thanksgiving week and it was a pleasant, quiet stay. Bradley checked us in at the front, gave us an upgrade, and was very welcoming, personable, and professional. Both the Blind Monk restaurant and the cafe/store had delicious food. Valet parking was easy. The gym was great. Our room was clean with plenty of space for the two of us, and the kitchen had all the supplies you might need. We had food delivered one night and the front desk brought it right up. Would stay here again!

2026-01-02 • via Tripadvisor
B
Bohumil • couple • fr
9
Agréable séjour à West Palm Beach
Pros:

Chambre spacieuse et propre, équipée avec cuisine
Hôtel moderne bien situé
Parking sur place (moyennant cout supplémentaire de 45 USD/nuit)

Cons:

Petit-déjeuner à prendre dans la boutique Market de l'hôtel

2026-01-02 • via Nuitee
E
ellenfb2023 • Family • Glen Head, Long Island, New York
10
AKA West Palm Beach was a pleasure w/ their amazing staff
Pros:

We booked through American Express and hoped for the best, we were very happy. From the moment we arrived, we were warmly greeted by Eriel, whose friendly smile and welcoming manner immediately put us at ease. Dimitri was equally accommodating, thoughtfully guiding us to a wonderful room. He was an absolute pleasure to work with.
This hotel in West Palm Beach offers a shuttle service, which made getting around nearby areas easy and convenient, Michael, our driver, was terrific. The hotel offered a market for coffee, breakfast, lunch, and all the essentials you might need on your trip, which was perfect. Bill did his best to help me with my gluten free allergy.
One of my favorite aspects of our stay was how clean everything was. The hotel is warm, accommodating, convenient, with an amazing staff. We had a great time and can’t wait to return.

2025-12-28 • via Tripadvisor
B
Brandon • couple • us
8
Was quick but got the job done
Pros:

Locations was amazing

Cons:

Don’t like the forced valet parking

2025-12-23 • via Nuitee
S
S8035ANjh • Couples
10
Awesome Hotel
Pros:

This place is awesome! My wife and I was so happy when we arrived to see this place in person. The pictures didn't do it any justice. You have to visit this place in person. Bradley is great and his customer service is by far the best I've ever experienced. We can't wait to visit here again.

2025-12-22 • via Tripadvisor
V
Verena • couple • co
9
Pros:

Excelente ubicación, fácil movilización personal agradable, precio razonable me quedaría de nuevo ahí

2025-12-17 • via Nuitee