Hotel Mirage - Centro Histórico de Querétaro

Hotels
9.2 (234 reviews)
Pasteur Sur 277 Col. Mercurio , Querétaro , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
La habitación muy bonita y limpia
El personal muy atento
Hygiene & comfort were excellent
Super friendly staff
Excellent breakfast
Cons:
Equipment in the gym was broken
Location was far from historic areas
Noise from the road and AC
Delayed assistance with key issues

Categories

Cleanliness
8.7
La habitación muy bonita y limpia; however, some reviews mention facilities being outdated.
Service
10
The staff was superb, courteous, and helpful, making the stay enjoyable.
Location
8.7
Location was acceptable, but walking distance to the historic area was mentioned as an obstacle.
Room Quality
8.7
Rooms are described as comfortable, but some issues like outdated facilities were noted.
Amenities
8.7
Some amenities were reported as broken, impacting the stay negatively.
Value for Money
9.2
Pricing is competitive, though some feel it does not reflect overall quality.
Food and Beverage
9.7
Breakfast was good, although some food options were criticized.
Overall Experience
9.9
The overall stay was pleasant, contributing to a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:26

Property Description

Luxurious Amenities
Hotel Mirage in Santiago de Querétaro boasts a fitness centre, Turkish bath, and air-conditioned rooms with cable TV and free Wi-Fi. Relax in style and comfort during your stay.

Delicious Dining Options
Indulge in authentic Mexican cuisine at the hotel's restaurant and savor a Mexican-style buffet breakfast on Sundays. Unwind at the bar with a dancefloor and big screen, offering live music for a vibrant atmosphere.

Convenient Location
Located just 5 minutes from the Old Town and offering free secure parking on-site, Hotel Mirage provides easy access to Santiago's UNESCO World Heritage Site and is only a 30-minute drive from Querétaro Airport. Book now for a memorable stay!

Important information:

Please note that the hotel's bar is only open on Fridays and Saturdays from 9 pm to 2 am.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 234 reviews
Cleanliness: 8.7
Service: 10
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.9
F
Fernanda couple mx
10
Pros:

Todo excelente

2026-03-20 via Nuitee
J
javier couple mx
9
Pros:

La master suite tenia un jacuzzi increíble.

Cons:

Todo bien.

2026-03-19 via Nuitee
E
Eliseo Ernesto couple mx
8
Pros:

Los desayunos incluidos

Cons:

Un fopo de fallas en las tarjetas para ingresar al.elevador y agitación pero.al final lo solucionaron rapido

2026-03-18 via Nuitee
L
Laura couple mx
10
Muy recomendable
Pros:

Excelentes instalaciones y el desayuno muy ricon 👌

2026-03-17 via Nuitee
O
Ochoa de Dios extended_group mx
10
2026-03-17 via Nuitee
E
Eduardo family_with_children mx
9
Pros:

El hotel estaba limpio, el desayuno abundante, bien cuidado, todos los servicios muy bien, el personal de limpieza muy bueno, igual la persona que nos acompaño a la habitación y nos llevo algunos artículos.

Cons:

El personal de recepción y del restaurante tenian una actitud bastante mala como si no quisieran estar ahi, con mala cara.

2026-03-16 via Nuitee
A
Abarca Chávez extended_group mx
10
Confortable
2026-03-16 via Nuitee
S
Santander couple mx
10
Muy buena estancia
Pros:

Todo me gustó

Cons:

Todo en orden

2026-03-16 via Nuitee
A
Amalia couple mx
10
Pros:

Excelente ubicación, buena comida y atencion. Instalaciones limpias y habitaciones comodas

Cons:

Todo estuvo perfecto

2026-03-16 via Nuitee
R
Raul couple mx
9
2026-03-15 via Nuitee
K
Karen couple mx
10
Pros:

Ubicación

2026-03-15 via Nuitee
R
Raul couple mx
9
2026-03-15 via Nuitee
C
celia couple us
9
2026-03-15 via Nuitee
M
Martínez Santiago family_with_children mx
10
Pros:

The attention in the restaurant for breakfast, the cleaning staff was very nice.

Cons:

The mattress, I'd prefer something a little more comfortable.

2026-03-14 via Nuitee
V
Valdez Paz couple co
9
2026-03-13 via Nuitee
K
Kiliam Hendrica couple br
10
Pros:

Hotel muito bem localizado
Fomos a pé para tudo!
Limpeza excelente

Cons:

Nada

2026-03-11 via Nuitee
O
Olvera Canales extended_group mx
10
2026-03-11 via Nuitee
M
Majalca couple mx
10
La próxima vez en Querétaro el mismo hotel
Pros:

Muy bien

Cons:

Bien todo

2026-03-08 via Nuitee
V
Villarreal couple mx
9
2026-03-08 via Nuitee
J
Joaquin couple mx
8
Pros:

El.personal de limpieza

Cons:

El precio

2026-03-06 via Nuitee