Sercotel Pozuelo

Hotels
•
Sercotel Hoteles
8.9 (1958 reviews)
Camino de las Huertas, 2 , Pozuelo de Alarcón , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Comfortable rooms
Cons:
Breakfast options
Maintenance issues

Categories

Cleanliness
8.93
The cleaning staff received praise in multiple reviews, highlighting the hotel's cleanliness.
Service
9.2
The staff was frequently mentioned as professional, attentive, and accommodating.
Location
9.04
The location was described positively for both its convenience and tranquility.
Room Quality
8.69
Many guests found the rooms comfortable and spacious.
Amenities
8.62
Some amenities were lacking, particularly breakfast options and insufficient maintenance.
Value for Money
9.08
The hotel was considered reasonably priced for its offerings.
Food and Beverage
8.53
The breakfast was criticized for being lacking in variety and quantity.
Overall Experience
9.1
The overall stay was described positively with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:28

Property Description

Convenient Location
Hotel Sercotel Pozuelo is strategically located in central Pozuelo de Alarcón, providing easy access to both the N-VI motorway and the M-40 Madrid ring road. This prime location ensures seamless travel for guests looking to explore Madrid and its surroundings.

Abundant Amenities
Guests at Hotel Sercotel Pozuelo can enjoy a range of amenities nearby, including a large shopping mall, sports centers, a public park, a spa, and an auditorium. Whether you're in the mood for shopping, relaxation, or entertainment, the hotel's surroundings offer something for everyone.

Modern Comfort
The hotel offers air-conditioned rooms with free Wi-Fi, providing a comfortable and convenient stay for guests. After a day of exploring the vibrant city of Madrid, guests can unwind in the cozy rooms equipped with essential amenities.

Book your stay at Hotel Sercotel Pozuelo now and experience the perfect blend of convenience and comfort during your visit to Madrid!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.9
Based on 1958 reviews
Cleanliness: 8.93
Service: 9.2
Location: 9.04
Room Quality: 8.69
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.53
Overall Experience: 9.1
C
Carmen • solo_traveller • es
9
2026-02-14 • via Nuitee
M
Monteiro • couple • pt
8
Globalmente foi bom
Pros:

Cama muito confortável

Cons:

Pequeno almoço podia ter mais variedade

2026-02-13 • via Nuitee
A
Antonio • solo_traveller • es
8
2026-02-12 • via Nuitee
S
Sergi • family_with_children • es
9
2026-02-12 • via Nuitee
D
Daiana Valeria • couple • es
10
2026-02-12 • via Nuitee
S
Sergi • family_with_children • es
9
2026-02-12 • via Nuitee
P
PATRICIA • couple • es
10
2026-02-12 • via Nuitee
M
M. Pilar • couple • es
5
DECEPCIONANTE
Cons:

No se puede dejar nada de valor en la habitación. Especialmente en el momento de bajar a desayunar. El hotel no es seguro.

2026-02-11 • via Nuitee
N
Nuria • couple • es
10
2026-02-08 • via Nuitee
V
varella • couple • fr
10
Pros:

La personne a la réception très efficace rien à dire hôtel très sympa !

2026-01-31 • via Nuitee
M
Miriam • solo_traveller • es
10
Recomendadisimo
Pros:

Todo! Desde las instalaciones hasta la amabilidad del personal

Cons:

Nada. Todo genial

2026-01-31 • via Nuitee
T
Teresa • family_with_children • pt
9
2026-01-30 • via Nuitee
M
Mercedes • family_with_children • es
9
Pros:

Todo

Cons:

Nada

2026-01-29 • via Nuitee
G
Grant Ryan Thomas • family_with_children • es
10
2026-01-26 • via Nuitee
C
Carla • couple • it
6
Pros:

Il profumo all’entrata

Cons:

Colazione eccessivamente cara.

2026-01-25 • via Nuitee
R
Rita • solo_traveller • pt
8
2026-01-22 • via Nuitee
M
Maria Del Mar • family_with_children • es
9
2026-01-21 • via Nuitee
S
Sándor • solo_traveller • hu
9
2026-01-20 • via Nuitee
J
JORGE • solo_traveller • es
8
2026-01-20 • via Nuitee
P
Piedad • couple • es
8
2026-01-19 • via Nuitee