Hotel 9

Hotels
9.2 (2015 reviews)
Avenija Marina Držića 9 , Zagreb , hr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Occasional noise from the street
Missing table in some rooms

Categories

Cleanliness
9.26
Multiple reviews highlight that the hotel is clean and well-maintained.
Service
9.73
Guests appreciate the warm and helpful staff throughout their stay.
Location
9.27
Conveniently located near public transport and attractions; mostly favorable mentions.
Room Quality
9.22
Rooms are spacious, modern, and provide good amenities.
Amenities
8.75
Amenities such as a coffee machine are appreciated, but a table in some rooms is missing.
Value for Money
8.71
Overall value is considered good, particularly with inclusive breakfast.
Food and Beverage
9.26
Breakfast variety and quality receive high praise from guests.
Overall Experience
9.43
Most guests express a strong desire to return, indicating a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:23

Property Description

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2015 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
P
Petra • family_with_children • hr
10
2026-03-14 • via Nuitee
E
Ena • solo_traveller • hr
10
2026-03-14 • via Nuitee
I
Ivan • family_with_children • hr
10
2026-03-13 • via Nuitee
P
Patrik • couple • hr
10
2026-03-13 • via Nuitee
D
Danielle • family_with_children • fr
9
Pros:

一切

Cons:

早餐幸好能点煎蛋，否则其它都是冷的，食材像是昨日準備好的。

2026-03-11 • via Nuitee
I
Ivo • couple • hr
9
Pros:

Pozicija , cistoca

2026-03-10 • via Nuitee
H
Harith • family_with_children • se
8
Pros:

الفندق هادئ

Cons:

كان نفص في الفطور كل ما يتاخر الزبون في الفطور يضيع منه نوع من الاكل وعلى الاكثر صعب تعويضة مثلا لانه هناك امراة واحده نهد الغطور وهي لا تستطيع اللحاق بكل الزبائن يعني خلص نوع من الخبز طلبته لكنه غير متوفر ايضا مرة اخرى خلص نوغ من الفطور طلبناه فالوا لقد نفذ

2026-03-10 • via Nuitee
M
Marija • family_with_children • hr
9
2026-03-10 • via Nuitee
M
Makis • couple • gr
7
Pros:

Το πρωϊνό και η τοποθεσία.

Cons:

Η καθαριότητα.

2026-03-10 • via Nuitee
H
Hasli Dzaferi • couple • mk
10
2026-03-09 • via Nuitee
L
Lara • couple • hr
7
2026-03-09 • via Nuitee
H
Hande • solo_traveller • tr
5
I dont recommend, room was non-smoking, but it was full of smoke smell. Find somewhere near more clean.
Pros:

Close to autobus central station

Cons:

You dont tell your guest, “breakfast is not until seven” who is getting breakfast at around 6:53 am, due to a bus to be catched. The staff is not friendly and helpful. First lady at the checkin stated that early checkin is bot possbile and requires 10-20 Euros if needed

2026-03-08 • via Nuitee
A
Ayu • solo_traveller • hr
10
Pros:

The location was very good, a few minutes by walk from the main bus station. the staff was friendly, and room was very nice. I only stayed one night but it was a very nice stay, and the breakfast was also quite good.

Cons:

everything was good

2026-03-08 • via Nuitee
S
Svetlana • couple • pl
6
Unfortunately the uncomfortable mattress and morning noise made it impossible to get a good night’s sleep.
Pros:

The room was clean and the location was decent, but unfortunately our stay was not very comfortable. The mattress was extremely uncomfortable and we did not sleep well at all.

The sound insulation is also very poor – starting from around 7 a.m. we could clearly hear people leaving for breakfast and doors slamming in the hallway.

Another disappointing point was the parking. The listing mentions underground parking, but when we arrived we were told to just leave the car around the corner on the street.

Overall the hotel was okay for one night, but the comfort level did not match our expectations.

2026-03-07 • via Nuitee
I
Ivana • family_with_children • hr
10
Pros:

Front desk acknowledging returning guests. Always very fast and professional service.

2026-03-07 • via Nuitee
P
Pavo • solo_traveller • at
10
2026-03-07 • via Nuitee
A
Angelina • family_with_children • hr
9
2026-03-07 • via Nuitee
I
Ines • family_with_children • hr
10
2026-03-07 • via Nuitee
M
Milesevic • couple • de
10
Želimo vam sve najbolje i najljepše u daljem poslovanju
Pros:

Sve je bilo Preljepo u hotelu od osoblja ,ljubaznosti svega❤️

Cons:

Apsolutno sve

2026-03-06 • via Nuitee
A
Aleksandra • solo_traveller • ee
9
This was my second stay, and i will come back - this is the best accomodarion next to bus station!
Pros:

Room, breakfast, coffee, friendly and helpful staff.

2026-03-06 • via Nuitee