Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice hotel
Amazing staff
Great location
Good amenities
Cons:
A/C issues
Pressure for tips
Hard to find

Categories

Cleanliness
8.49
Mentioned as clean in the mixed review, but issue with A/C caused disappointment.
Service
9.96
Incredible staff mentioned, suggesting high service quality.
Location
9.5
Great location noted in reviews, contributing positively.
Room Quality
8.95
Rooms are clean, but A/C issues noted affect overall perception.
Amenities
9.48
Great amenities mentioned, adding to the overall positive experience.
Value for Money
8.44
High price for some issues with A/C leads to a mixed sentiment.
Food and Beverage
8.49
Pressure for tips from wait staff slightly lowers rating.
Overall Experience
9.46
Incredible experience highlighted but tempered with some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:40

Property Description

Luxurious Accommodation

Located in Puerto Vallarta, just steps away from Amapas Beach, Maxwell Residences at Indah offers a 4-star hotel experience with top-notch amenities. Guests can enjoy the outdoor swimming pool, fitness centre, and a bar on-site. The air-conditioned rooms are elegantly furnished with modern comforts like a flat-screen TV, coffee machine, and a private bathroom with a shower. Some rooms even feature a fully equipped kitchen for added convenience.

Dining Experience

Experience a culinary delight at the hotel's restaurant offering a diverse menu of Mexican, Pizza, and Seafood cuisine. For guests with dietary preferences, vegetarian and vegan options are also available upon request.

Prime Location

Situated close to Los Muertos Beach and Conchas Chinas Beach, Maxwell Residences at Indah provides easy access to the best of Puerto Vallarta's attractions. Book now for a memorable stay by the beach!

Important information:

Please note that pets are only allowed upon request and will incur an additional charge of USD 150.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9.1
Based on 99 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.95
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.46
A
Armando couple us
6
Our stay was for the most part pleasant but would not return due to the stairs.
Pros:

Very clean property. Most staff were courteous and helpful.

Cons:

Not informed that there were 24 steps to walk to unit which was difficult for my wife and myself. We are both elderly.

2026-01-24 via Nuitee
A
AMITPAL couple us
10
2026-01-19 via Nuitee
F
Frank couple us
9
Highly reccomened. The staff ia exceptional
Pros:

The staff were wonderful. Always cheerful, went all out to be accomedating, welcoming and attentive.

Cons:

Would be nice to have more traditional items on the menu. Birria, tamales etc.

2026-01-19 via Nuitee
N
niki couple us
9
Garden views in a gorgeous community
Pros:

Staff was great and helpful. Property is beautiful and pools are gorgeous. 5 minute Uber to restaurants and romantic zone. Gorgeous dipping pool in the suite. Comfortable bed.

Cons:

Would like a chair in the room. There is not a place to sit and the outdoor furniture is community. Room is gorgeous but not functional. The lighting is pretty but the bathroom is dark. Description made the room look like it had an ocean view- it does not. We would ask more questions before booking again.

2026-01-09 via Nuitee
M
Marlo family_with_children us
9
2026-01-01 via Nuitee
L
Li family_with_children us
10
2025-12-27 via Nuitee
C
Camille couple us
10
2025-12-21 via Nuitee
L
Larson extended_group us
10
2025-11-10 via Nuitee
X
Ximena couple ca
10
2025-11-02 via Nuitee
A
Alvaro couple pt
8
Good for a couple of nights
Pros:

Nice hotel. It’s a very small boutique hotel in a huge apartment building. Pool is nice and rooms are clean

Cons:

Air conditioning not working very well. Hard to find

2025-08-11 via Nuitee
O
Ohad family_with_children ca
10
Incredible experience
Pros:

Amazing place and unbelievable staff

Cons:

It was all fantastic

2025-08-10 via Nuitee
A
Alondra family_with_children mx
7
Mixed opinion.
Pros:

Cleanliness. Big size. Great amenities

Cons:

A/C did not work repeatedly and they were not fast enough fixing it. Given the high price we paid, I found it very disappointing. It was 33C and very humid in Vallarte. I could have stayed in a 4x cheaper room in the city and probably would have had a perfectly functioning A/C.

2025-08-06 via Nuitee
C
Carignan family with young children ca
8
Beautiful spot but wait staff a bit greedy.
Pros:

Great location. Beautiful space.

Cons:

The wait staff pressure far too much for tips. And they want their tips in cash. You need to ask for housekeeping and water.

2025-06-30 via Nuitee
M
Marina family with young children us
8
Very good
2025-05-14 via Nuitee
P
Patricio group mx
8
Very good
2025-05-06 via Nuitee
S
Stephan young couple us
8
Very good
Pros:

the staff throughout the property was very accommodating and friendly. The food was beautifully presented and tasty. Silvia with Maxwell went above and beyond

Cons:

the Maxwell concierge service was good at recommending ways to get items we wanted but didn't offer to arrange for them. I also wanted a massage with a male masseuse in the spa and the concierge told me to check through the lobby. I thought the 2. businesses were aligned so I wouldn't need to do that. I never got a massage. I also wanted to get a bottle of alcohol and they told me to use Rappi.... I'm not Mexican so it would have been nice for the concierge to arrange. Housekeeping was very friendly as well.

2025-04-05 via Nuitee
H
Hardcastle young couple us
10
Exceptional
Pros:

It was so beautiful to look out at the top floor infinity pool and then the ocean AND THEN THE MOST BEAUTIFUL SUNSET! And the little patio outside of our room was so calming and inviting. The food was delicious too! The staff was great

2025-03-28 via Nuitee
A
Amii young couple us
9
Gorgeous Conchas Chinas hideaway
Pros:

Breakfast is served at the lower pool for a reasonable price and was absolutely delicious.

Cons:

No elevator in the Pedro building. Make sure you know which building you are in.

2025-03-24 via Nuitee
J
Juan review category business travellers us
10
Exceptional
2025-03-23 via Nuitee
K
Keiko group us
10
Incredible and would def go back!
Pros:

We loved the ocean view from our room. Our place had everything we could possibly need: a full size kitchen and a washer and dryer. It was incredible.

We loved that there was a gym and spa and a rooftop pool that was accessible until 2 am.

Cons:

The massage offered in the spa was less than ideal. We could have just gotten unlucky with the masseuse that day.

2025-03-21 via Nuitee