Casas Novas Countryside Hotel Spa & Events

Hotels
8.5 (1709 reviews)
Rua Visconde do Rosário, 1 , Chaves , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Comfortable room
Pleasant location
Cons:
Poor pool maintenance
Breakfast variety needs improvement
Inconvenient room access

Categories

Cleanliness
7.46
Some issues reported with excessive chlorine in pools and general cleanliness concerns.
Service
9.43
Staff described as friendly and helpful across multiple reviews.
Location
8.47
Peaceful and quiet area, although a bit far from Chaves.
Room Quality
8.42
Rooms were comfortable, but some showed signs of wear.
Amenities
8.45
Good amenities including pools and spa, though some issues with pool temperatures.
Value for Money
8.41
General agreement on good value considering quality and price.
Food and Beverage
8.46
Generally good food quality, but some reviews noted breakfast could improve.
Overall Experience
8.93
Overall, guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:33

Property Description

Luxurious Spa and Pools
The Casas Novas Countyside Hotel boasts a luxury spa and both indoor and outdoor pools, offering guests the ultimate relaxation experience during their stay.

Exceptional Dining Experience
Indulge in a wide range of regional specialities and international cuisine at the hotel's Restauro do Solar, located in the original wine cellar. During summer, enjoy drinks and light snacks on the terrace.

Family-Friendly Amenities
From a tennis court to walking trails and a playground for children, there are activities for guests of all ages to enjoy at Casas Novas Countyside Hotel Spa & Events.

Experience luxury and comfort at Casas Novas Countyside Hotel. Book your stay now to unwind in style.

Important information:

Please note that the property is going through renovation works that will not disturb guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Oct 1, 2025 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1709 reviews
Cleanliness: 7.46
Service: 9.43
Location: 8.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.93
N
Nuno • couple • pt
8
2026-03-13 • via Nuitee
E
Elsa • couple • pt
10
2026-03-12 • via Nuitee
M
Manuel • family_with_children • pt
7
Pros:

Do quarto, principalmente muita limpeza.

Cons:

Acesso do parque até à receção, muito afastado e então com o tempo de chuva...

2026-03-12 • via Nuitee
V
Vânia • family_with_children • pt
8
2026-03-11 • via Nuitee
A
António • solo_traveller • pt
7
2026-03-10 • via Nuitee
M
Maurícia • family_with_children • pt
9
2026-03-10 • via Nuitee
G
Gonçalo • extended_group • pt
9
2026-03-08 • via Nuitee
T
Tiago • family_with_children • pt
10
2026-03-07 • via Nuitee
M
M&M&B • family_with_children • pt
2
Muito decepcionante!
Pros:

Nada

Cons:

Do quarto, não era como detalhadamente no Booking quando comprei!
Reclamei e nao fizeram nada! Até foram antipaticos

2026-03-07 • via Nuitee
M
Miguel • couple • pt
8
2026-03-06 • via Nuitee
N
Noava • family_with_children • es
8
2026-03-04 • via Nuitee
A
Araujo • couple • pt
10
2026-03-02 • via Nuitee
R
Reis • family_with_children • pt
10
Pros:

De tudo

2026-03-02 • via Nuitee
M
Maria • couple • es
10
Pros:

Disponibilidad del spa. Desayuno delicioso tipo buffet , amabilidad del personal

2026-03-01 • via Nuitee
M
Margarita • couple • es
7
2026-03-01 • via Nuitee
S
Soraia • couple • fr
10
Para repetir, sempre
Pros:

Tudo perfeito, desde limpeza, comida. Tudo

2026-03-01 • via Nuitee
A
Ana • family_with_children • es
8
2026-03-01 • via Nuitee
C
Cristina • couple • pt
8
No geral qualidade preço bom !
Pros:

A localização, o Ambiente ao redor ! Calmo com paisagens bonitas ! O Hotel é bonito e tem boas condições ! Tem piscina e jakuzi !

Cons:

A água da piscina é do jakuzi estavam carregados de cloro ao ponto de irritar a pele e os olhos ! A lina da piscina está degradada !

2026-02-28 • via Nuitee
J
Jorge • couple • pt
9
2026-02-28 • via Nuitee
M
Michel • family_with_children • fr
9
Une nuit fantastique
Pros:

Les chambres sont belles et spacieuses, le personnel est fort agréables et souriants. La bâtisse est belle. Nous reviendrons avec beaucoup de plaisir!

Cons:

Les douches froides au niveau des piscines. L'emplacement n'est pas très bien indiqué lorsqu'on ne connaît pas la région (le gps n'indique pas la position exacte de l'hôtel)

2026-02-27 • via Nuitee