Hotel Montejo

Hotels
Kavia Hotels
8.1 (1021 reviews)
Calle 57 No. 507 x 62 y 64 , Mérida , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room cleanliness issues
Infrastructure needs improvement

Categories

Cleanliness
7.56
Mention of issues with odor and maintenance in rooms.
Service
9.03
Hotel staff received high praise for their friendliness and attentiveness.
Location
9.07
Central location near restaurants and attractions.
Room Quality
7.02
Mention of uncomfortable mattresses and poor bathroom conditions.
Amenities
7.55
Facilities need upgrades and issues with the seating area.
Value for Money
8.01
Generally considered good value but with some issues.
Food and Beverage
8.56
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
8.03
Mixed feelings overall but still with a likelihood of returning due to service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:21

Property Description

Charming Oasis in Mérida's Heart

Beautiful Gardens: Enjoy the serene beauty of our lush gardens surrounding the outdoor pool, perfect for relaxation.

Convenient Amenities: Stay connected with free WiFi, and unwind in air-conditioned rooms featuring cable TV and private bathrooms with free toiletries.

Central Location: Explore Mérida's historic center with ease, as Montejo Hotel is just steps away from the city's iconic cathedral and a short drive from the airport.

Experience comfort and convenience at Montejo Hotel. Book your stay now for an unforgettable Mérida getaway.

Important information:

Please note that check-in time is until 17:00. Please ensure you inform the property in advance if your expected arrival time will be after 17:00, otherwise your reservation may be canceled.

Please note that for reservations of 3 or more rooms, special conditions may apply. Please contact the property for further information.

Reservations with breakfast do not include breakfast for minors who enter for free, this service has an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 140 per day.

Location

Guest Reviews

8.1
Based on 1021 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.03
J
José Luis family_with_children mx
10
2026-03-21 via Nuitee
P
Perez family_with_children mx
6
2026-03-19 via Nuitee
K
Katharina family_with_children de
10
2026-03-18 via Nuitee
P
Patrik family_with_children de
9
Empfehlenswert gite Preis Leistung
Pros:

Tolles Hotel mit innenhof mit guter Lage. Ohne Frühstück aber tolles Frühstück gibt es jede Menge Möglichkeiten in gleichen Block.

Cons:

Vermutlich wegen der Klimaanlage kann man kein Fenster öffnen, das war für mich aber der einzoge kleine Makel.

2026-03-17 via Nuitee
D
Dieter couple ch
8
Für zwei/drei Nächte okay.
Pros:

Lage mitten im Zentrum unweit vom Zocalo. Saubere Zimmer spartanisch eingerichtet.

Cons:

MA an der Reception unmotiviert.

2026-03-13 via Nuitee
A
Andrea S family_with_children mx
5
Pros:

La limpieza del lugar es muy buena. El hotel es céntrico.

Cons:

Hablé a recepción varias veces para co.unicar que llegaría tarde y nunca me contestaron, después mande mensaje por WhatsApp y no tenían mucha accesibilidad para respetar mi habitación, me decía que no podían esperar, yo venía viajando en carretera, por lo cual no dependía de mi la hora de llegada, después de tanto insistir accedieron a guardar mi habitación. No cuentan con espacio suficiente para autos, terminamos pagando estacionamiento. En cuanto a las instalaciones, a pesar de estar limpias, les hace falta mantenimiento y remuneración, ya que en el baño la tarja de la regadera estaba despegada, había un agujero en la pared,las camas estan bastante incómodas y los ornamentos de las paredes se ven cuarteados parece que se van a caer. En general el hotel necesita mantenimiento y estacionamiento, ya que se anuncia con el espacio y no cuentan con él.

2026-03-13 via Nuitee
R
Roberto family_with_children us
10
Pros:

Personal muy atento.

Cons:

No tengo quejas.

2026-03-09 via Nuitee
A
Alexandre solo_traveller es
8
2026-03-08 via Nuitee
I
Irma couple us
8
2026-03-07 via Nuitee
I
IVONNE solo_traveller mx
9
Pros:

todo me gusto exceepto que el agua se estancaba en la zona de la regadera y los contactos de luz estaban un poco flojos

2026-03-07 via Nuitee
A
Arthur extended_group gb
10
2026-03-06 via Nuitee
Q
quiñonez muñoz family_with_children mx
10
Pros:

La ubicación y lo tranquilo que es

2026-03-04 via Nuitee
F
florence family_with_children fr
8
Pros:

Etablissement à proximité du centre historique
Chambre correcte

Cons:

Pas de parking mais possibilité de se garer a proximité dans les rues adjacentes

2026-03-04 via Nuitee
M
Madián family_with_children mx
7
2026-03-02 via Nuitee
C
Carlos Ariel family_with_children mx
9
Pros:

Lo céntrico que se encuentra el hotel y la amabilidad del personal

Cons:

Las regadera

2026-02-28 via Nuitee
T
Till family_with_children de
10
2026-02-26 via Nuitee
R
Romain family_with_children fr
1
2026-02-25 via Nuitee
L
Löffler Lopez family_with_children at
6
2026-02-25 via Nuitee
C
Cordula solo_traveller de
8
Pros:

Die Lage ist toll, ich konnte zur ADO Busstation laufen, mein Zimmer war sauber und es stand Wasser für mich bereit und es war immer jemand an der Rezeption. Für den Preis, absolut alles in Ordnung, ich kann es empfehlen.

Cons:

Es gab manchmal ein brummendes Geräusch in meinem Zimmer, aber das war nur kurz und hat nachts nicht gestört.

2026-02-25 via Nuitee
K
Karen family_with_children mx
10
2026-02-24 via Nuitee