Carlton President

Hotels
Carlton Hotel Collection
9 (3147 reviews)
Floraweg 25 , Utrecht , nl

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Value for money
Cons:
Outdated amenities
Inconsistent food quality
Hard beds and pillows

Categories

Cleanliness
8.96
Overall cleanliness is appreciated but there are concerns about the amenities.
Service
9.43
Staff was friendly and helpful, contributing positively to the experience.
Location
8.97
The location is convenient for access to Utrecht, though some reviewers mention it is a bit far from the city center.
Room Quality
8.92
Rooms are spacious and clean with some mention of outdated furniture.
Amenities
8.45
While amenities were satisfactory, there were issues with wellness options and outdated facilities.
Value for Money
9.41
Good value was noted, especially during promotional pricing.
Food and Beverage
8.46
While breakfast was generally enjoyed, there were complaints about specific food items and options provided.
Overall Experience
9.43
Most guests had a very positive stay, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:26

Property Description

Luxurious Accommodations
The Carlton President in Utrecht offers tastefully decorated rooms with modern amenities for a comfortable stay.

Leisure Facilities
Enjoy complimentary access to the leisure centre featuring a sauna, spa bath, and steam bath for ultimate relaxation during your stay.

Culinary Delights
Indulge in a healthy breakfast sourced locally, savor seasonal international dishes at restaurant One24, and unwind with a cocktail or special beer at the bar.

Experience luxury, relaxation, and exquisite dining at Carlton President. Book now for an unforgettable stay!

Important information:

Please note, the wellness center is open from 07:00 until 13:00 daily for hotel guests. After 13.00 the wellness center is only available by reservation (additional charges apply).

When booking 3 rooms or more, different policies and additional supplements may apply.

In case of a non-guaranteed reservation, the hotel reserves the right to cancel the room after 4:00 PM on the day of arrival. All reservations made with a credit card will be checked for the full booking amount. In case of no valid data, we reserve the right to cancel the booking.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    People 12 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3147 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
B
Bart couple nl
7
Cons:

Kussens! Waardeloos!

2026-03-14 via Nuitee
P
Pieter solo_traveller nl
8
2026-03-14 via Nuitee
S
Sabine solo_traveller nl
8
2026-03-13 via Nuitee
J
Jesse extended_group be
8
2026-03-13 via Nuitee
U
Ulrike couple de
9
2026-03-13 via Nuitee
T
Theodora Amanda couple id
9
2026-03-12 via Nuitee
A
Anne-Grete solo_traveller de
8
Cons:

Die weiblichen Bediwnzngen im Barbereich waren nicht sonderlich motiviert.

2026-03-12 via Nuitee
J
Jenny extended_group nl
8
Ruime, maar warme kamer
Pros:

Ruime kamer en badkamer, lekkere douche, balkon aan kamer, prima bed

Cons:

Kamer was erg warm en de ventilatie hielp niet erg. Geen gebruik gemaakt van het ontbijt, maar wel een vroege lunch. Die was lekker maar prijzig. Wifi haperde

2026-03-11 via Nuitee
I
Iris extended_group be
7
Heel erg mooi, stoer onthaal ondanks eigen fout, jammer voor gesloten wellness wellness
Pros:

Kamer bedden ontbijt etc zeer goed

Cons:

Onthaal : ik deed boeking voor 1 persoon, betaling ontbijt 39€ ipv 19€50 : werd rechtgezet zonder excuus en stroef, wellness buiten dienst en bij vraag voor eventuele tegemoetkoming : hoort niet bij prijs kamer
Oplossing zou Bvb geweest zijn : gratis ontbijt of iets dergelijks ter vervanging

2026-03-10 via Nuitee
B
Bert couple nl
10
2026-03-09 via Nuitee
G
Giovanni O. G. solo_traveller it
9
great stay
Pros:

I really liked the enormous free parking area. The breakfast was beautiful and very good. The location is easy to reach and very close to the motorway.

Cons:

Everything was good, just the cleanliness of the room could be slightly improved

2026-03-09 via Nuitee
Y
Yevheniia solo_traveller ua
9
Asked for a quiet room and got one! Very grateful for that as a light sleeper.
Pros:

Spacious rooms, several lightning options, comfortable shower, large free parking, many sockets, large safe, very convenient location, quiet at night.

Cons:

Unstable internet (at least in the evening)

2026-03-08 via Nuitee
A
Albert couple nl
7
Ons verblijf was prettig en rustig. We hebben uitstekend geslapen.
Pros:

De kamer is ruim en rustig.

Cons:

De badkamer, op zich prima, komt qua inrichting als een vrieskist over, ontbeert een fijn ontwerp dat beter bij de rest past.

2026-03-08 via Nuitee
R
Runa couple nl
10
Pros:

Whirlpool en sauna

Cons:

Dat het zaterdag 7 maart 2026, er een stroomstoring was en de welness gesloten was dat vond ik minder...

2026-03-08 via Nuitee
J
Jolanda solo_traveller nl
10
Prima hotel
Pros:

Prima kamer, fijn bed, goed ontbijt

2026-03-07 via Nuitee
C
Chris couple gb
7
2026-03-05 via Nuitee
T
Thomas solo_traveller de
9
Prima Unterkunft am Rande Utrechts.
Pros:

Gutes Hoteldesign, kompetentes und freundliches Personal, saubere Zimmer. Viele Ladepunkte für E-Autos.

Cons:

Randlage - aber wer das Zentrum von Utrecht nicht braucht, bekommt gute Leistung.

2026-03-05 via Nuitee
M
Manfred couple at
8
2026-03-05 via Nuitee
E
Eric couple us
8
A pleasant stay. Clean room. Nothing wrong, but nothing special of note.
Pros:

The breakfast buffet had a nice variety. The bed was comfortable. Good temp and pressure in the shower. The staff was efficient.

Cons:

For the price, it would have been nice for breakfast to be included, not an additional cost. It was a longer driver than I would prefer to reach the University College Utrecht campus (25 minutes). The hallway carpet was odd.

2026-03-03 via Nuitee
D
Douwe couple nl
9
2026-03-01 via Nuitee