Hotel Casa Sun and Moon

Hotels
7.3 (134 reviews)
Calle Adelita, 10. Colonia Playa La Madera , Zihuatanejo , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Tour desk
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Uncomfortable mattress
No air conditioning

Categories

Cleanliness
6.38
Mentioned issues with cleanliness and the air conditioning in reviews.
Service
8.35
Staff received positive comments, highlighting their helpfulness and friendliness.
Location
8.39
Consistently praised for its beautiful view and peaceful setting.
Room Quality
6.34
Issues with the mattress comfort and air conditioning noted in reviews.
Amenities
7.37
Breakfast was positively mentioned, though no other amenities were highlighted.
Value for Money
6.83
The overall experience seems to justify the cost despite some room issues.
Food and Beverage
7.88
Breakfast was specifically appreciated by guests.
Overall Experience
6.85
Mixed feelings based on pros and cons, balanced but needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:43

Property Description

Breathtaking Views and Modern Comforts

Sun Terrace and Pool: Enjoy the sun terrace with a refreshing swimming pool overlooking stunning sea views.

Deluxe Room Amenities: Experience contemporary décor, air conditioning, cable TV, and a private bathroom with free toiletries.

Culinary Delights and Convenience: Indulge in Mexican cuisine at the beach-front restaurant, grab a drink at the bar, and utilize the common kitchen for added convenience.

Book your stay at Hotel Casa Sun and Moon for a perfect blend of relaxation and modern comforts.

Important information:

There is an additional charge to the room rate per room per night of $ 100.00 MXN, which must be paid by the guest directly at the hotel. Includes: Water Bottles upon arrival inside the room, Parking, Wireless Internet, Safe deposit box, local phone calls and 01 800 calls, 10% discount on Food, Printing of Passes to board or itineraries of their tours.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for MXN 224.09 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 134 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 6.85
J
Jose Antonio • couple • mx
9
Muy relajante
Pros:

Ubicación, atención, instalaciones

Cons:

la cama, el colchon no era comodo, y el estacionamiento muy pequeño, había que llegar temprano o dejarlo afuera

2026-01-19 • via Nuitee
S
Shayra • extended_group • mx
7
Pros:

Ubicado cerca del centro, fácil acceso a la playa si no tiene dificultad para subir y bajar escaleras, alberca limpia y vista excelente.
Buena ubicación para llegar al centro por el andador. Muy familiar y tranquilo

Cons:

Las camas muy incómodas, no te puede mover por qué rechinan.

2026-01-06 • via Nuitee
D
Dawn • extended_group • mx
9
I loved proximity to the beach.
Pros:

Location on the beach was a plus- could hear the waves at night

Cons:

One must bring your own coffee- there are coffee makers-need to provide blankets in the room- my friend loves a cold room, I do not- I had to use towels to cover up with.

2026-01-03 • via Nuitee
C
Craig • solo_traveller • us
9
Perfecto stayed hear alone ... became a place of inspiration to write poetry and more songs
Pros:

Location ....the view, the staff. It was peaceful You could hear the wves rollin in through my door . i will return loved the breakfast and staff... too bad Lennys not there anymore and i missed Rodrego yet Larry is great as well! Thank you from the bottom of my heart. I am a recording artist just finished takin care of My bro Terry Jacks who was the Poppy family Band and of course Seasons in the Sun . I have a new album comming out on Regenerator Records Larry Hennessy the famous Dj of Rock 101 Vancouver BC Canada Larry and Willy Love gratitude Willingness and Grace Craig Jacks

Cons:

Zero it was all great!

2025-11-20 • via Nuitee
U
Ulises Fuentes
10
Pros:

A little bit old, but with a great ocean view

2025-10-06 • via Nuitee
V
Valenzuela • solo_traveller • mx
9
Pros:

Limpieza, tranquilidad y buena ubicación

Cons:

Hace falta un poco de orden en los huéspedes

2025-10-01 • via Nuitee
M
Moreno Trejo • family_with_children • mx
7
Cons:

Dejó de funcionar el aire acondicionado

2025-09-29 • via Nuitee
V
Valeria Jill
10
Pros:

Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff.
I will definitely stay here next time I travel to Zihuatanejo

2025-09-25 • via Nuitee
M
María De Los Ángeles • family_with_children • mx
9
Pros:

Grandiosa vista al mar

2025-08-29 • via Nuitee
F
Francisco Javier • family_with_children • mx
5
Pros:

Muy bueno

Cons:

Las camas rechinan mucho

2025-07-09 • via Nuitee
G
Gregory
4
Pros:

I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is

2025-04-11 • via Nuitee
N
nedgulden • Solo travel
8
Good stay
Pros:

Good location, right on the beach and walkable to all areas.
The rooms are basic but clean, great pool with fantastic view. there are kitchen facitilies available.
Helpful and friendly staff.
Lots of dining options close by, as well as beach massages etc.
Recommend

2025-04-10 • via Tripadvisor
M
M
8
Good stay
Pros:

Good beachfront location.
Simple rooms, clean. Helpful and friendly staff.
Great pool with fantastic view.
Recommend

2025-04-10 • via Nuitee
C
curlyl • Family • us
10
Casa Sun and Moon in Zihuatanejo
Pros:

A great place to enjoy Zihuantanejo. Close to town, close to the beach, close to some of the best food around. The rooms are big (stayed in a suite) and comfortable. The jacuzzi is a nice touch. Inexpensive to stay but old Mexico luxury. Fantastic pool.

2025-03-31 • via Tripadvisor
B
Brent • partner
10
Pros:

This is a friendly hotel and community. A great view and we chose to walk everywhere.

2025-03-18 • via Nuitee
D
Dona • partner
8
Pros:

Needs a Reno but we only planned on a 1week stay and stayed nearly 3.
The location is the top reason we enjoyed our stay.
The proximity to the beach is great. The hills are a workout but worth the effort.
We felt very safe even walking at night.

2025-03-15 • via Nuitee
J
Judith
2
Pros:

I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.

2025-03-13 • via Nuitee
J
Jeff • young couple • ca
6
Pleasant
2025-03-09 • via Nuitee
G
Garry
8
Gorgeous
Pros:

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.

2025-03-07 • via Nuitee
L
Linda
8
Pros:

Location is good. The locks on the outside gate and room are difficult to get to work.

2025-03-01 • via Nuitee