Pasadena Inn at Old Town, Los Angeles

There is no intercom in the room to call the lobby.

Justo habia una "obra" al lado, pero es una renovacion de piezas y tampoco molestaba tanto.

My only complaint is that the floor wasn't cleaned properly. Our socks and feet would get dirty quickly even after they came and tidied up our room.

I didn’t realize the fridge had not been turned on, so unfortunately, I lost some leftovers. A note to maybe be useful to tell people that the fridge may be off the construction made the room smell like new paint, and made the floors quite dusty

Coffee maker in room would have been better, but not difficult to go to office. Air conditioner was noisy but cooled well.

Under renovation, construction supplies and trash everywhere, limited parking. Our first floor room was right at the top of the stairs that come up from the underground parking - the gate to those stairs was frequently slamming shut (loudly), even in the middle of the night, often waking us up.

Hi, this stay felt like staying at a Motel 6. The room was not very clean, the pillows were uncomfortable, and there was only one thin blanket, leaving me cold throughout the night.

The bathtub drain was broken, and the tub floor was filthy. The refrigerator was not turned on, and there were no coffee supplies or cups in the room. There were also no opaque curtains for privacy, and the door was broken.

The grounds were run-down, and I did not feel very safe. Overall, it was a horrible stay and fell far below my expectations.

On two previous "stays" at the Pasadena Inn we were able to take advantage of a complimentary breakfast. Not this time. We had to ask for a second towel and wash cloth and, believe it or not, toilet paper. Apparently, the place is being renovated so early morning noise from work crews invaded our privacy. But, the most egregious aspect of this "stay" was that we were laden with a $100 "refundable" damage deposit for the rooms and we incurred no damage whatsoever. At the time of check-out no inference was made that we would NOT receive our refundable damage deposit. Upon return home while examining the room charges we found a $40 charge for "chair damage". As stated, we didn't cause any damage and left the room in immaculate condition. I called the front desk at the Pasadena Inn and asked to have a photo of the damage emailed to me and, of course, no damage photo was ever received. While $40 "extra" charge isn't overwhelming, it is the principle of the incident that is in question. This behavior on the part of the management is nothing less than fraud.

They don't have breakfast

No ice machines. Not even a plastic cup or glass for water in the room. No light over the bathroom vanity when I arrived. The A/C took a long time to kick in. And worst, I didn't feel secure. The window overlooking the walkway to all the rooms and the parking lot had a shade that wouldn't go all the way down.