Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and quiet environment
Helpful staff
Cons:
Old mattresses
Occasional hot water issues
Amenities not as advertised

Categories

Cleanliness
7.65
Some concerns about room dampness and issues with the pool cleanliness.
Service
8.65
Helpful staff mentioned positively, although some staff lacked hospitality.
Location
8.65
Good location near restaurants and beach.
Room Quality
7.65
Rooms are spacious but mattresses are worn out.
Amenities
7.15
Some amenities were misrepresented and occasionally unavailable.
Value for Money
8.15
Adequate value given the location and features, despite some downsides.
Food and Beverage
7.15
No breakfast and a lack of operational dining facilities as advertised.
Overall Experience
8.15
Mixed experience, with satisfaction for location and staff but concerns on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:22

Property Description

Dive into Paradise at Villablanca Garden Beach Hotel

Oceanfront Oasis: Immerse yourself in the beauty of Cozumel with a prime location just steps away from the Caribbean Sea. Relax by the outdoor pool or unwind in the hot tub amidst lush gardens.

Diving Delight: Explore the vibrant underwater world with ease as the hotel offers an on-site dive shop and convenient access to Villablanca Reef. Choose from five reputable dive shops for an unforgettable underwater experience.

All-Inclusive Amenities: From air-conditioned rooms with balconies to a fitness center and tennis court, we cater to all your needs. Indulge in delicious meals at the restaurant, sip on cocktails at the bar, and enjoy hassle-free parking during your stay.

Experience the perfect blend of relaxation and adventure at Villablanca Garden Beach Hotel. Book now for an unforgettable getaway!

Important information:

This will be charged separately on arrival. Pets must weigh 16 kg or less and be house trained. Pets must be accompanied by the owner at all times, and are not allowed in restaurants, pool areas or beach areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 14 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 286 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
K
Krysell • solo_traveller • mx
8
Pros:

Personal amable y servicial. Las habitaciones de buen tamaño.

Cons:

Hotel antiguo, falta mantenimiento.

2026-01-28 • via Nuitee
G
Gina • solo_traveller • us
1
Last minute NYE find- not of my choosing
Pros:

Historic

Cons:

It was very old and musty… it needs lots of updates to include bedding

2026-01-05 • via Nuitee
T
Thomas • solo_traveller • ca
10
Good location, clean, quiet and well maintained small hotel. Excellent, helpful staff
Pros:

If you're reading this review you'll see that I have also given prior reviews. I've been coming here annually for the past 6 - 7 years. It's a nice quiet hotel, great staff, about 3 kms from central Cozumel. There are restaurants nearby, or you can go into town, there is a shallow ocean front beach and pier just across the street.

Cons:

I've mentioned this before; the mattresses on the beds are getting tired. They sag in the middle and aren't the most comfortable. I know new mattresses would be a very big investment and understand why this is being postponed. Just be aware of this if you have a problem with this.

2025-12-20 • via Nuitee
M
Marit • solo_traveller • us
1
2025-12-18 • via Nuitee
A
Anna Marie • solo_traveller • ca
8
Cons:

No hot water for showering

2025-12-10 • via Nuitee
N
Nasira • solo_traveller • fr
10
Hôtel très calme
Pros:

J'ai bien aimé le Villablanca, j'y sejourne à chaque fois que je vien à Cozumel.
Il est très calme et la verdure du jardin très relaxante, après une bonne plongée.

Cons:

Rien. Tout est parfait.

2025-12-07 • via Nuitee
B
Brel • extended_group • ca
7
Wonderful and fun
Pros:

Pool. And the staff

Cons:

No hot water sometimes.

2025-11-28 • via Nuitee
R
Robin • solo_traveller • ca
7
The VB is okay value and comfort but a one-stay experience.
Pros:

Villa Blanca Hotel is an older established hotel in Cozumel and appeared to be visited by dive club enthusiasts and Mexican families. Its grand setting in the beautifully kept gardens has 2 pools that are well maintained and my 2nd floor room offered a view of the ocean which made for a lovely outdoor perch. While the rooms are older in style the king bed, lounge area and bathrooms are very spacious. They offered bottled water refills at the front desk. No bugs or critters.

Cons:

The water was shut down for 2 days due to a plumbing problem. There was no venting/dehumidfication except for cold air-conditioning which made for a very damp room. All my clothing was wet when I packed to leave. The stairway to the 2nd floor smelled of musty sewage. Had to pay for the room lockbox. While adequate the male Mexican staff were not overly hospitable. The Maids were very sweet and thoughtful at their jobs.

2025-11-17 • via Nuitee
P
Paivi • solo_traveller • fi
8
Spacious room with a garden view beach just across the road.
Pros:

Muy tranquila, mucho espacio cerca de la playa.

Cons:

Ruido del trafico.

2025-10-18 • via Nuitee
G
Garabedian • solo_traveller • ar
10
2025-10-15 • via Nuitee
T
Trujillo • couple • us
10
Great little hotel, misled by booking.com
Pros:

We love Villablanca. We've stayed there before. We love the "old school hollywood" feel of the place and the ground are beautiful. We were completely aware when we're booked that this is a MUCH older hotel and it's age is very apparent. It is in need of a lot of repair. That's is part of it's charm for us. We'll always stay at Villablanca while in Cuzumel.

Cons:

Booking.com did a horrible job of presenting the Hotel on it's website/ap. When I came across Villablanca in the app I was completely excited to see that the restaurant was operational (it was not), the beach club was operational (it was not), that the facility had undergone some real renovations and things that were not available/ operational in the past, were now. We couldn't wait to see the changes. There was no breakfast, no spa, none of the things the app had advertised. While we were okay with that, that's the way it had always been at Villablanca, shame on you booking.com for total misrepresentation. Terrible service on your part

2025-10-10 • via Nuitee
K
Karen • couple • us
9
Every hotel has pros and cons but this one works great for us.
Pros:

I love the beautiful property, the office personal and the ladies who clean the rooms. Big spacious rooms and large showers.

Cons:

Pool could be a little more clean and less debris floating around and have the rinse tank clean AND with water for divers every day. Young men on the clock staring at their phones instead of working or even acknowledging guest is my biggest dislike.

2025-09-17 • via Nuitee
L
Leslie
10
Pros:

We have stayed at Villa Blanca several times over several years. We love the staff, the cleanliness and comfortable beds.

2025-09-11 • via Nuitee
N
Noelia • couple • es
6
Relación calidad precio medio, lo mejor el staff
Pros:

La piscina, la amabilidad del personal

Cons:

La ubicación, un poco alejado del centro, las instalaciones un poco defectuosas y antiguas, faltaba un buen mantenimiento

2025-08-21 • via Nuitee
J
John C • partner
6
Pros:

Property seemed rundown. No restaurant on property. Landscaping was shaggy
However staff was friendly and helpful and polite. Our room was very clean.

2025-08-07 • via Nuitee
E
Efren • couple • mx
9
TODO BIEN PERSONAL AMABLE Y TODO SUPER LIMPIO
Pros:

LA ALBERCA ES MUY AGRADABLE Y LIMPIA LAS HABITACIONES COMODAS Y LA UBICACION ES PERFECTA NO HAY ZARGASO EN LAS PLAYAS CERCANAS

2025-07-30 • via Nuitee
C
Coates • family
10
Pros:

Friendly staff. Safe parking.

2025-07-29 • via Nuitee
U
Ugalde • couple • mx
9
Calificando Villablanca
Pros:

Todo

Cons:

Agua salada en la ducha y el lavabo

2025-07-06 • via Nuitee
B
Bianca • solo traveller • us
8
Good value when on sale
Pros:

The staff was friendly, the bed was comfortable, room was spacious, view from upper floor was nice, Wi-Fi worked well. Good value.

Cons:

Couch was uncomfortable, no table in the room to work (using a laptop), no bedside table, and the balcony is tiny. Included breakfast was meh...

2025-05-26 • via Nuitee
L
Linda • young couple • ca
8
Really liked this place.
Pros:

Location, people/ staff very helpful & kind, laid back vibe, restaurant on site, pool, comfortable amenities

2025-05-06 • via Nuitee