Hôtel Saint Etienne

Hotels
7.7 (2556 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 2556 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
P
Pascal • solo_traveller • fr
10
Parfait
Pros:

Parfait comme d’habitude

2026-03-28 • via Nuitee
U
Ursulet • couple • fr
6
Agréable
Pros:

Pas assez varié. J'aurais aimé avoir des produits typique de Lourdes

Cons:

Le grincement du sol

2026-03-28 • via Nuitee
G
gaetano • extended_group • it
7
2026-03-28 • via Nuitee
M
martina • family_with_children • it
6
2026-03-28 • via Nuitee
A
Agnes • solo_traveller • fr
9
Pros:

la situation géographique de l'hotel situé en centre ville.
La gentillesse de la personne qui m'a accueillie

Cons:

rien

2026-03-27 • via Nuitee
C
Carmen • family_with_children • es
9
2026-03-27 • via Nuitee
E
Elise • family_with_children • fr
7
2026-03-26 • via Nuitee
M
Mario • couple • it
5
Brutta esperienza .
Pros:

Era vicina al Santuario Di Lourdes.

Cons:

La pulizia il secondo giorno non mi hanno fatto cambio asciugamani .
Alzando la tavoletta del wc una puzza di urina. 😱😱
Eravamo nella hall alle 21:00 avevo chiesto il telecomando della tv alla reception mi ha risposto che la tv era guasta .
O provato ad accenderla con il pulsante sulla tv e come per miracolo funzionava.
Altro ancora non si poteva dire COLAZIONE INTERNAZIONALE.
Mancava di tutto le fette biscottate il pancarrè tostato le uova strapazzate, veramente non pensavo un hotel al centro dí Lourdes con una colazione veramente misera.
L’Asciugacapelli l’ho dovuta chiedere alla reception perché non era in Camera..
*Con i soldi che ho speso potevo ottenere di meglio*.

2026-03-26 • via Nuitee
R
Régine • solo_traveller • fr
8
Endroit calme , personnel agréable. Je reviendrai avec plaisir !
Pros:

La proximité avec le sanctuaire et la gare

Cons:

Ras

2026-03-25 • via Nuitee
A
Alicia Susana • family_with_children • ar
9
Pros:

El valor de la habitación fue super conveniente. La habitación era sencilla pero muy limpia y cómoda. El personal es muy atento.

2026-03-24 • via Nuitee
P
Pusch • solo_traveller • de
7
2026-03-24 • via Nuitee
G
Gentile • family_with_children • it
5
Pros:

La posizione centrale e vicinissima al Santuario, in un quartiere fornito di servizi.

Cons:

Camere un piccole con moquette non tenuta bene; doccia con tenda in plastica.

2026-03-24 • via Nuitee
A
Amenan Gisèle • solo_traveller • fr
9
Génial !
Pros:

Hôtel bien situé sur le boulevard de la grotte.
Facilité d'accès au site de pèlerinage.

2026-03-23 • via Nuitee
V
Vannian • family_with_children • ch
8
Worth for price
Pros:

The position and price for what we got, It was configurable and clean. Also the position is near the church.

Cons:

Noisy doors

2026-03-23 • via Nuitee
B
boodeea • couple • fr
9
L’hôtel est bien placé dans le centre-ville
Pros:

La tranquillité

Cons:

Petit déjeuner trop simple mais très bien

2026-03-23 • via Nuitee
K
Kévin • couple • fr
8
2026-03-22 • via Nuitee
J
J. ANONYME • family_with_children • fr
6
2026-03-21 • via Nuitee
M
Michael • family_with_children • gb
8
Perfect for no-Nonsense staying. Close to good restaurants and the Cathedral.
Pros:

Beds were comfortable and didn't make any noise, water pressure was good with the shower, breakfast was adequate, it was easy to communicate with the staff (my French is poor) and the elevator was useful given we were on the 4th floor. Unless we were blessed with peaceful neighbours (or we're out of season), it's very quiet with little noise. They even helped us get a Taxi to the airport when we discovered upon check-out that there's only 1 Uber in the area a no buses on Sunday.

Cons:

Given the star rating we weren't expecting much in the room but it would've been nice to have a kettle at least. Ample plug socket connections for two of the single beds but there was none with the 3rd bed by the window. Stairs are noisy to step on. The separate toilet has no extractor fan or external window so when it smells, it lingers for a long time unless you open the window in the bedroom.

2026-03-21 • via Nuitee
F
Felice • couple • it
7
2026-03-20 • via Nuitee
C
Charles • couple • fr
9
2026-03-20 • via Nuitee