Hôtel Saint Etienne

Hotels
7.7 (2514 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 2514 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
J
JrSoazig • couple • fr
8
Pros:

Facile d'accès que ce soit par route (parking à proximité) ou en train (à 10 min à pieds de la gare). Super accueil. Rapport qualité/prix excellent.Petit-déjeuner bien achalandé.

2026-02-13 • via Nuitee
V
Valérie • solo_traveller • fr
8
2026-02-13 • via Nuitee
G
Guadalupe • family_with_children • fr
10
Pros:

Service client.

Cons:

Tout s'est bien passé.

2026-02-13 • via Nuitee
T
Trécasse • family_with_children • fr
3
Pros:

La position de l'hôtel par rapport à laudifice..

Cons:

La vue à l'arrière de l'hôtel bof bof et le lit pas confortable du tout.
Fond des toilettes à revoir la propreté.

2026-02-12 • via Nuitee
A
anmar • family_with_children • iq
5
2026-02-11 • via Nuitee
T
Toh • couple • ci
7
2026-02-11 • via Nuitee
G
Géraldine • family_with_children • fr
8
Pros:

L'espace de la chambre les toilettes et la salle de bain

Cons:

Qu'il n'y a pas de parking pour les voitures

2026-02-11 • via Nuitee
P
peña • family_with_children • es
10
Personal de recepción, es muy profesional
Pros:

Excelente, atención al cliente

2026-02-11 • via Nuitee
N
Nicola • couple • it
5
2026-02-09 • via Nuitee
T
Trecasse • solo_traveller • fr
8
Pros:

Personnel tres gentille.
Emplacement pas loin du sanctuaire

2026-02-09 • via Nuitee
Y
Yaj • solo_traveller • fr
10
Très bon hôtel et toujours à l'écoute au clients
Pros:

Le séjour a été vraiment super. Le personnel de l'hôtel est vraiment à l'écoute et vraiment aimable pour ses clients, ce hotel es vraiment proche de tout les commerces

Cons:

Aucune réponse à la négatif

2026-02-08 • via Nuitee
C
Celine • solo_traveller • fr
8
Pros:

L emplacement est top , entre la gare et le sanctuaire l

Cons:

Le manque de chauffage dans la salle de bain ( surtout en janvier)

2026-01-27 • via Nuitee
A
Aminata • solo_traveller • mq
8
Pros:

Bon emplacement
Bon petit déjeuner

2026-01-27 • via Nuitee
M
MANUEL EDUARDO • extended_group • fr
7
2026-01-26 • via Nuitee
S
Shibu • extended_group • in
7
Pros:

Basic, clean accommodation, close to the sanctuary and restaurants. Short walk from the train station, the return walk to train station if there is luggage may not be that pleasant as the walk would be uphill. Check in time of 11 am is a real bonus, the hotel can store luggage after check out, if needed.

Cons:

A better heating system would definitely help to improve the score. And decent sized bath towels instead of the short towels provided.

2026-01-26 • via Nuitee
C
César • family_with_children • fr
8
Pros:

Emplacement idéal et accueil vraiment très sympathique. On s'y sent à l'aise. Rapport qualité-prix imbattable. L'accueil a été hyper chaleureux.

Cons:

Équipements minimalistes et parfois un peu vieillots mais chambre agréable pour un weekend et on est à 5 mn à pied du sanctuaire.
Une bouilloire dans la chambre et un sèche-cheveux dans la salle de bain seraient appréciables.

2026-01-26 • via Nuitee
N
Ngo Hiobi • solo_traveller • fr
7
2026-01-25 • via Nuitee
M
Marisol Yasmina • extended_group • es
8
2026-01-25 • via Nuitee
A
Anna maria • extended_group • es
6
es para pasar una noche no mas
Pros:

las cosas que no me gustaron, el suelo de las habitaciones tenian un desnivel considerable, las camas super pequeñas y los colchones muy chafados por el uso

Cons:

En el comedor para el desayuno un poco escueto y también se echo en falta una simple tostadora, la leche solo de maquina y leche entera y no había café descafeinado en sobre

2026-01-23 • via Nuitee
L
Laetitia • solo_traveller • fr
5
L hotel est propre mais on entend tout ce qui se passe dans les autres chambres
Pros:

Très proche du sanctuaire

Cons:

Très bruyant

2026-01-20 • via Nuitee