Hôtel Saint Etienne

Hotels
7.7 (2929 reviews)
61, Boulevard de la Grotte , Lourdes , fr

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2929 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
A
Asociación Heraldos extended_group es
9
Muy bendecida.
Pros:

La cercanía al Santuario y fueron muy amables.

Cons:

Que en el jamón del desayuno había un pelo y podría ser mejor la fruta.

2026-07-25 via Nuitee
D
Danilo solo_traveller it
1
Da evitare!!!
Pros:

Solo la posizione centrale.

Cons:

Abbiamo passato due notti insonni perché l'hotel non è dotato di aria condizionata, e in camera c'erano almeno 30 gradi. Purtroppo siamo stati attirati dalle recensioni positive e non abbiamo controllato adeguatamente, e abbiamo dato per scontato che ci fosse come in tutte le strutture inoltre, la moquette scura a terra e le coperte di lana in pieno luglio con 35 gradi, non invitavano ad un riposo adeguato. Dulcis in fundo: l'ultima notte all'una irruzione della polizia (Police!) nella stanza di fianco.

2026-07-25 via Nuitee
C
Carole solo_traveller fr
7
2026-07-25 via Nuitee
S
Simon solo_traveller fr
6
Acceptable pour une nuit
Pros:

L'emplacement.
L'amabilité du personnel.

Cons:

Chambre très chaude, absence de climatisation.

2026-07-25 via Nuitee
F
FATINADAN family_with_children fr
5
Pros:

Situation géographique

Cons:

Propreté, confort

2026-07-25 via Nuitee
C
CARLOS LUIS family_with_children es
8
bien
Pros:

ubicacion muy bien, no desayunamos alli

Cons:

hay puertas por donde entra muvha luz y ruido del pasillo

2026-07-25 via Nuitee
G
Giuseppe solo_traveller it
1
2026-07-24 via Nuitee
E
edgar solo_traveller gb
8
2026-07-24 via Nuitee
M
Maniyarasan extended_group fr
9
J’ ai passé un bon séjour
Pros:

Proches du sanctuaire et des commerces

Cons:

Ras

2026-07-24 via Nuitee
M
Maria Ilia solo_traveller it
10
Pros:

posizione eccellente per raggiungere il santuario

Cons:

non è molto pulito

2026-07-24 via Nuitee
M
Mireille solo_traveller fr
6
Pros:

La proximité avec la grotte et les sites à visiter

Cons:

Prise électrique en panne ! Impossible de charger le téléphone,
Très bruyant

2026-07-23 via Nuitee
C
Christophe solo_traveller fr
9
Cons:

Les matelas des lits

2026-07-23 via Nuitee
N
Nishanthan Dias solo_traveller gb
7
2026-07-23 via Nuitee
R
Reena family_with_children ch
9
2026-07-22 via Nuitee
P
Pascual solo_traveller es
8
2026-07-22 via Nuitee
E
Emese solo_traveller hu
9
Pros:

A szoba kenyelmes volt.Es a lila a kedvenc szinem.

Cons:

Tojast kiveve finom volt a reggeli.

2026-07-22 via Nuitee
I
Ibarra solo_traveller es
3
2026-07-21 via Nuitee
J
Jan family_with_children pl
8
2026-07-21 via Nuitee
A
Alain solo_traveller fr
8
Pros:

L'emplacement
La gentillesse du personnel

Cons:

Hôtel un peu "vieillot"

2026-07-21 via Nuitee
M
Mugunthan solo_traveller de
8
2026-07-20 via Nuitee