Hôtel Saint Etienne

Hotels
7.7 (2796 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 2796 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
B
Bialonczyk • family_with_children • pl
9
Pros:

Bardzo profesjonalniy personel .Panowie w recepcji super uprzejmi i pomocni polecam

Cons:

Szkoda że nie ma klimy

2026-06-27 • via Nuitee
A
Autonell Alegre • extended_group • es
8
2026-06-26 • via Nuitee
L
Laetitia • solo_traveller • fr
8
Pros:

Le chaleureux accueil, la gentillesse, l'amabilité et l'humour de Fred.

Cons:

Cause canicule on aurait apprécié la climatisation mais le ventilateur mis a disposition était le bienvenu

2026-06-26 • via Nuitee
M
Ma • couple • gb
5
The hotel is good especially the location. Due to the extreme hot weather I think you need to add more fan in rooms and
Pros:

The location is good.

Cons:

Room is too hot.

2026-06-25 • via Nuitee
M
MEry • solo_traveller • re
9
Pros:

L emplacement

2026-06-25 • via Nuitee
J
Jose Luis • solo_traveller • es
6
Pros:

La proximidad a lo que buscábamos.

Cons:

Que no tuviera aire acondicionado, he tenido que soportar temperaturas de casi 40° en la habitación. Lo

2026-06-25 • via Nuitee
G
Georges Michel • solo_traveller • re
8
Pros:

Très très bonne accueil ! Très sympathique.

Cons:

La chambre ! Pas de clim ! Salle de bain très mal éclairé ! La lumière dans le couloir vers l'ascenseur s'allume en retard j'ai failli trébucher.

2026-06-25 • via Nuitee
G
Giuseppe • extended_group • be
8
Le séjour s’est bien passé.
Pros:

J’ai aimé la proximité. Hôtel situé à 300m du sanctuaire. Personnel sympathique et accueillant.

Cons:

La propreté laisse à désirer du moins à l’étage où j’étais.

2026-06-24 • via Nuitee
V
VERONIQUE • solo_traveller • fr
5
Pros:

Proche de tout. Chambre agréable. Près basilique de Lourdes a pied

Cons:

Trop bruyant la nuit. Petit déjeuner léger, 1 seul croissant, pas de grill pour le pain, pas de yaourt, pas de jambon fromage. Dommage

2026-06-23 • via Nuitee
D
Dorta • family_with_children • pl
8
To był cudowny czas, pomimo drobnych niedogodności.
Pros:

Hotel znajduje się w samym centrum Lourdes. Bardzo blisko do sanktuarium, twierdzy i dworca autobusowego. W pobliżu liczne sklepy i restauracje. Pokoje mają dostateczną wielkość. Jest bardzo czysto. Personel jest bardzo miły. Śniadania są dobre, chociaż codzienne to samo., ale nie stanowiło to problemu.

Cons:

Brak klimatyzacji. W pokoju na samej górze było bardzo gorąco w nocy, pomimo włączonych wiatraków

2026-06-22 • via Nuitee
E
Elena • family_with_children • it
8
2026-06-22 • via Nuitee
B
Beata • couple • pl
10
Było bardzo fajnie
Pros:

Wszytko super

Cons:

Nie było nic takiego

2026-06-22 • via Nuitee
M
Masala • solo_traveller • it
6
Pros:

La posizione ottimale🙂

Cons:

Il soffitto mansardato e il troppo caldo😐

2026-06-22 • via Nuitee
V
Virginie • solo_traveller • re
2
Pros:

Personnel de jour désagréable, jeune homme mal luné...
Merci a l'autre monsieur un peu plus âgé agréable avec les gens.

Cons:

Chambre pas du tt ce qu'on avait payé,
Propreté médiocre
Chambre non.faite durant le séjour
Personnel de l'accueil.trés désagréable parle trés mal, s'enerve pour la.moindre question...

2026-06-21 • via Nuitee
D
Djhamina • couple • fr
5
2026-06-21 • via Nuitee
A
Anthonia • solo_traveller • de
3
Könnte besser sein
Pros:

Die Nähe zur Stadt, Grotto und Bahnhof ist super

Cons:

Die Räume sind nicht sauber.
Der Mitarbeiter der am 9.6.26 dort war, war unfreundlich und ungeduldig

2026-06-21 • via Nuitee
C
Celestine • solo_traveller • fr
10
Pros:

L'accueil était parfait, le personnel à l'écoute du client

Cons:

Rien à signaler

2026-06-20 • via Nuitee
E
eliane • couple • fr
10
très bon séjour tout a proximité
Pros:

chambre très confortable

2026-06-19 • via Nuitee
D
Denis • family_with_children • fr
8
Pros:

Hotel tres agreable

Cons:

Manque de climatisation

2026-06-19 • via Nuitee
F
Francesca • solo_traveller • it
8
Pros:

Pulizia e cordialità.

2026-06-18 • via Nuitee